I wished they had Weruva cat food as it's my fave. I hate going to Petco!! Variety of grain free…read morewould be nice and brand names like FROMM, ACANA, ORIJEN. Staff is always helpful and nice! App is more user friendly than Petco as well.

(not grooming related)…read more awful wait times for pick up orders. might as well just go into the store and get what you need instead of ordering it online. unless you have PLENTY of time to wait. in the end, they didn't even have everything i ordered even though it said IN STOCK online.

Misleading Sales Tactics and Zero Breeder Transparency…read more I recently visited the PuppyGram location on Allisonville Road in Indianapolis and had a disappointing and concerning experience. The person I dealt with claimed to be an AKC judge, but when I started asking fair and basic questions about the breeder, the parents' health testing, and AKC lineage, he became extremely defensive. He refused to help me navigate the AKC website to verify the information on the parents. I did report his AKC judge claim to AKC. He used this title to try and gain trust but then acted suspicious when questioned. When I asked about health clearances (hips, eyes, heart--common for Golden Retrievers), there were none. No pedigree info, no OFA certifications, nothing. I was given AKC paperwork, but it was clear this was only to make the puppy seem more valuable. When I asked deeper questions, I was told "You don't need this dog," and pressured by fake urgency tactics like "Someone else just texted me about her." I later learned the breeder listed has no public track record of responsible breeding or health testing for Golden Retrievers. Please be cautious when buying from here. Do your research and don't let paperwork alone make you think you're getting a responsibly bred puppy.

My original post about this place was removed as was another person's post about how bad this place…read moretreats the puppies. The live in glass cages that are much too small and are showing behavior signs of stress. The pups are either pacing or shut down. Do NOT get a puppy from this place!

Purchased a cockatiel from here, Mark took care of me. Will come here for all my bird needs, thanks!read more

I purchased a large bird, a Green Wing Macaw from here $5,500…read more We would come up every week to visit during weaning (about an hour and half drive one way). Their expected lifespan is about 80. We breed birds, but not him, he was a pet, my pet, my baby. Last May I had to put him down due to a disease, PDD. This is spread through saliva and fecal matter, but since he was housed alone none of my other birds could have gotten it from him, thankfully! Our vet who informed us he probably got it during weaning from a breeder using one pipet between birds during hand feeding times. I spoke with Bird Fever's Vet, Dr. Dahlhausen, along with the vet Hei Hei was being seen at, Med Vet Hillsboro, OH, that recommended we put him down at the age of 3! This was a humane decision and I (and both of our vets stand by it) in-spite of how much it hurts me. Hei Hei was a good bird, but they wont provide a replacement bird, or even a refund on the price. I can't seek legal recourse due to the "warranty" only lasting a year, regarding the sale. We did our due diligence we did the autopsy after he was put down, we were broken and it took me time to stop crying to let them know what had happened, and finally to reach out and ask for a refund or replacement bird for the one who was ill. Bird Fever's response to me was devastating and rude! The Audacity to tell me it wasn't a death sentence, and my terms were out of date, in-spite of me getting information directly from not only my own vet but one who is theirs as well! Mind you PDD can lay dormant for years, and is often found in the first 5 years an infected bird can have this disease and only be a carrier. This means their aviary is infected with PDD. This is exactly what Bird Fever told me: "First, I am sorry to read that this happened. As for the health guarantee, it is not a lifetime guarantee. We guarantee the birds to be healthy and free of disease at the time of purchase. You took the bird to an avian vet when it went home, and the vet signed off that the bird was healthy and free of disease. If there was a problem we would have been notified, then. Once the bird leaves the store, we cannot control what happens to the bird or what it is exposed to. As far as PDD is concerned, I am concerned that you went to a vet that is not knowledgeable in regard to the disease. Your terminology is outdated and most of your statements about it are incorrect. PDD is an expression of avian ganglioneuritis, or AGN. AGN is a neurological condition that expresses itself in different ways with PDD being one of the ways. The unfortunate part is if it was PDD, it is very treatable and is no longer a death sentence like it was years ago. There is no test for PDD as the only way to confirm the diagnosis is through histopathology. The only way to do that in a living bird is a crop biopsy. Unfortunately, I can't write everything there is about PDD in a Facebook message. I will gladly talk to you about this, or I can refer you to our Veterinarian for more information."

I stopped in here for the first time in a long time to grab a couple of Christmas items for our…read morecat. I saw an item online (NOT through Petco advertising) that I was hoping they might carry. They didn't, but I found the other items on my shopping list. I'm quite impressed with the selection of cat food Petco offers. For the last several years, we've been purchasing it at our vet's office which isn't always convenient. So one of the reasons I walked into Petco was to do some quick research to see if I could find a comparable dry cat food and I did! As an added bonus, it's a slightly bigger bag and a smidgen less expensive! I'm looking forward to building some rewards points with them now that I'll be shopping there regularly again.

Never felt so disrespected by employees before. Yesterday I was asking for help from this girl…read moreemployee and she straight up said "I'm not going to talk to you ask her over there". Then proceeded to go on her phone. My hearts broken I fell in love with one of their animals and saw it before closing where the 2 employees REFUSED to let me get the animal with 0 reasoning. They closed up the store and I went home but today I woke up at 8:00 and was waiting outside of the store until they opened at 9:00 determined to get my dream animal. Walk into the store and it's gone. Very been so sad and disappointed. I'm confused how and why it's gone when they closed up as soon as I walked out and I was their first customer of the day. I talked to their boss and got 0 explanation just got told "Sorry for your experience" and that he can reach out when they stock back up in the animal I want. But that's not the point. I was refused service for NO REASON and extremely hurt and saddened by how they acted with me. I'm almost 100% convinced it had to do with racism. There was 2 white customers and the staff was helping them with a smile but when it came to me they refused to even speak to me and went immediately to their phone. I will never come back here again. I miss what I thought was going to be my baby (the animal) and now it's gone :(.

Every time I go into Pet Supplies Plus in Fishers I am warmly greeted, offered help. The staff is…read moregreat and the store is well stocked. Love that store and the service above all else!

This shop is always well stocked with pet foods as well as other 'goodies'. The staff are always…read morefriendly, helpful and knowledgeable. Our 2 pups and our aging kitty are constantly pampered with food & 'gifts' from this shop. In addition to great in-store experience, the online ordering and curbside pickup are seamless.

Such a wonderful pet store! The staff were incredibly friendly during the entire visit. They…read moreasked my cat's name, offered him treats, and were very friendly with him. The inside was very clean and organized. They also had an area where you could bathe your dog if you wanted.

Took my lil fur baby shopping for a new bed. This was our fourth store and we found one he loves!…read moreThe small dog bed selection was limited, but had exactly what B was looking for so it was paw-fect; he was happy! The staff was helpful, checked in to make sure I was finding everything and to answer any questions... at checkout they shared the return policy (tags on, great condition beds can be returned/exchanged). Moments after placing the bed on the bed, B climbed in, got comfortable and fell asleep! Haha, annnd... it's his now, no returns needed. If you're in the market for a dog bed I highly suggest the donut style; it's Bentley approved ;)

Visiting the area walked in and was blown away at the setup and the availability of plants and…read morefish. Too bad they aren't closer to where I live. Would be there regularly would definitely visit again when in the area!

Okay equipment store, I'd stay away from the saltwater section, butterflyfish was parasite ridden…read moreand died 5 days into quarantine.

I go to the Pet Supplies Plus at least twice a month for my Yorkie Cali & the Customer Service is…read morealways on point, they greet you with a smile when you first enter & someone is always willing to assist you with so much energy that sometimes I stay & shop a little longer if I have time. Also, they have great supplies for all animals, its really a great place to shop at & the prices are great too!

Called about a walk-in appointment for nail trimming. They told me to be there at a specific time…read more I asked if I needed an appointment, was told no, that as long as I showed up at the time I would be seen. I showed up 15 minutes earlier and guess what? "We can't see you because you don't have an appointment, earliest we have is 3 days from now." In the meantime, my dog is stressed and whimpering. Then they tell me they can't see me because I needed my dogs rabies vaccination record. Hey, I get it, you have to comply with regulations. Wouldn't that be important to mention BEFORE I drove there with a dog having a panic attack? It does not take a PhD in law, education, Russian Lit, or anything of the sort. All it takes is: "Make sure you have an appointment and you bring the vaccination records with you, otherwise we will not be able to see you." There, I did the heavy lifting for you guys. It used to be the best place in town, now I would not recommend it to anyone.

The staff at this location are all so kind and knowledgeable. They're amazing at offering…read morerecommendations, and their return policy for dissatisfied pet opinions is amazing. I recently had a pup going through chemo, and they were great at helping me figure out how to best support her nutritionally. I love that you can check online for what they have in stock at any time as well. Hollywood Feed absolutely has the best food and treat options for my dogs, and their toy brands are fantastic for my more aggressive playing large dogs. Personally, I won't shop anywhere else going forward. I will note that parking at this location can be a bit difficult during busy times of the day/weekend, though it doesn't deter me. I try to go during the day or early on the weekend. There are a few 15 minute parking spots right out front, and they also offer curbside pickup and easy delivery.

I first started visiting Hollywood Feed several years ago when I adopted a pup who had been used to…read moreFromm food. Hollywood Feed is the only area store that carries the entire line of Fromm food, and I have purchased several varieties of both dog and cat food. The best thing about Hollywood Feed is the employees. They are extremely knowledgeable about pet nutrition, and make great recommendations. Holly Feed offers free same day delivery which is super convenient. If I run out of food or treats and I'm unable to stop in the store I can order for same day delivery.