If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.

Ron is extremely helpful, replaced the glass on my iPhone and helped my kids pick out cases for…read moretheir new phones.

First off, I want to say that the service that Jack provided is beyond exceptional!…read more I had bought a Groupon to get my daughter's iPhone 6 plus screen fixed, but unfortunately there's an issue with the iPhone 6 pluses that require additional parts that Jack didn't have on hand. He immediately was able to give me a quote for someone that has the part and would be able to fix it, but after taking to Jack, we concluded that the phone wasn't worth fixing. I really appreciate the honesty that Jack provided. Since he had already claimed my Groupon, he said he will make sure I get a refund, and I did. He runs a very honest and friendly business. I know from now on, if I need anything phone related, I'm definitely coming here! He is a man of his words and you will feel safe coming here if you're a tech-tard like me!

Great loved the service friendly & would recommend very clean clothes for my whole familyread more

My first time coming into this location I was quite surprised. Employees greet you was soon as you…read morewalk in. Every section is very organized, well stocked easy it find what your looking for. I will come to this location more often.

I know Five Below is a chain store located in most states, but I have been visiting more frequently…read moreand felt the need to review. This location is at the end of a strip of several stores in the Stop and Shop plaza in New Hyde Park. Parking is very easy to in the lot. Five Below is a step up from a Dollar Store and has some brand name items. Most recently, I have purchased games and craft kits for kids - there is a huge variety to choose from at around $5 or less. I also bought a rolling suitcase for $25, which has held up well in two international trips. In addition to these, they have a variety of tech items, housewares, sports equipment, t-shirts, candy, and beauty items. Everything is organized well and easy to find - the more expensive tech and houseware items are in the back, candy and t-shirts up front. Self-checkout is easy and staff is available if needed. Would recommend to anyone looking for quick and easy gifts.

I recently bought a new Pixel 10 Pro XL and needed a case and screen protector. The store had a…read morelimited supply but had exactly what I wanted. The salesman, was very courteous and quickly attached to screen protector and case. Everything went well and I was very pleased with his service.

UPDATED REVIEW:…read more Visit Date: April 23, 2025 I like the idea of a flip phone but mine has been a bit of a pain and as soon as I can I'm going back to a flat phone. After getting a replacement flip phone from T-Mobile the manufacturer screen protector started to bubble up. Currently T-mobile is only offering me a jump upgrade they won't allow me to switch phones and I have to pay $335. They told me to go to samsung and get a new screen protector and that it was going to be free. After my last experience at samsung I didn't believe this but off I went. I ran into the same guy I yelled at last time, I apologized for yelling at him. He looked at my phone and what do you know, this first new screen protector I needed would in fact be free. I had to wait about a half hour and they replaced my screen protector. The wifi was a bit shoddy, I was using my laptop while waiting for my phone. Based on this recent experience I can update my review to 3 stars. Visit Date: January 17, 2025 I just got a Galaxy Flip Phone and it broke on me pretty fast, and I didn't do anything to cause the phone to break. I visited T-mobile on my lunch break and they told me if I went to the Samsung Experience Store in Garden City they would fix my phone screen for free as a one time courtesy. So I went in after making an appointment with one of my best friends who gets panic attacks when she's in large crowds and showed them my phone. The guy gave me some BS about me doing something to break the warranty on my phone. I didn't believe him, I yelled at him and left the store because I wasn't paying a discounted rate of $200 to fix the phone screen. I asked my friend if it was just me, she believes like me that this guy would have found any reason to say that I broke the warranty on my phone. I wasted my time here, if you're depending on this store for help, I have doubts and lack of faith that they'll help you.

A total waste of time. These people have no clue. I went to have my phone looked at because it was…read morenot charging. I sat there for over an hour for them to figure out the problem. I was told it was the mother board issue. A new phone would be 300.00. For them it's about making money and over charging the consumer. I left without my issue be addressed. When to T-Mobile store and in less the 15 minutes the issue was fits. No new phone needed. Do waste your time with this samsung store. They are nothing be trash!!!

I general, cell phone stores give me the same type of anxiety that car dealerships do, so my…read moreexpectation of a good experience is very low. I did not have a good experience here though, I had a GREAT ONE! My experience was so good in fact that I came back a few days later to upgrade my kids phone. Over the two times I visited I worked with both Joe and Chris and both of them deserve crowns as they are Kings of Customer Service. The new iPhone 15 had just come out and they went over all the details with me for both the phone and the billing. They explained all the costs and changes and saved me the most amount of money. They also did the entire transfer for me and when all was said and done, everything was perfect. As for the store, it is nicely laid out and clean with all the models displayed for you to view. I highly recommend this store and regret not taking a picture. The location is great with tons of parking (and next to a Starbucks) and the staff is top tier. I'll be back to upgrade the rest of the family's phones very soon.

Chris the store manager was very very helpful. Somehow he always have a solution to my questions…read moreand concerns. He was very kind and someone who listens. Thank you Chris I really really appreciated your help more than you think.

Service here is fantastic…read more I purchased a privacy screen protector. I have broken my screen protector probably five times thus far. Initial purchase was around $50 and replacement screens are only $12. Typically, I park in the garage closest to LUSH. This booth is located right outside the Apple Store.

Zagg at Roosevelt Field GC NY - fixed a screen cover on phone. Tip it's worth purchasing the…read moreinsurance as this cost me 12 dollars today. Tip: you must have the old broken screen or the phone with it or the phone that has it, in order to use the insurance. I didn't quibble about it as the first guy I called ( call to make sure they have your screen replacement in stock) said 12.00 . I called today and someone said 10.00. However I was glad they had it and I got the screen saver fixed.

Called freaking out because I'm the dum dum that knocked over that cappuccino I never get sitting…read morein a cafe I never go to right. Of course. The universe conspires to set me up for a bad day- but it was the universe telling me to find Guru Repairs. Michael the owner picked up the call. Told me to swing by with my cappuccino covered MacBook. He dried it, checked for crunches, did a quick look at the motherboard and gave me the thumbs up good to go - no charge. So when we're living in a culture where you're expected to tip the barista for pulling the soda out of the fridge, this was above and beyond. I'm a customer for life here and you should be too. Recommending purely because they understand customer service, Michaels a genuinely nice guy and he knows his stuff. Wonderful business. You all should make it your go to electronics spot too. They do all the repairs, no outsourcing.

My husband's phone was all but lost due to a cracked screen. We had so many contacts and pictures,…read moreand were so upset with the possibility of losing it all. Michael was able to guide us on how we could fix it. He provided options. He was patient and professional. He fixed the phone, and the price was very good. Highly recommend. -Tony

Everything went well ! The store manager Josh did not only…read moretake the time and effort to help me guide me on how to find the parts at my 1st visit, he also waited for me even after store hour at 7 pm to pick up my headset ! 100 out of 100!!!

My 12-year-old computer would not turn on so uBreakiFix was recommended to me by a friend. Since…read morethey were local to me I brought my computer there to repair. They diagnosted it to be a bad mother board and processor. I told them to go ahead with the repair. They ordered the parts, and it was a couple of weeks, and the parts never came so Asad had some time, and he repaired the motherboard by replacing some components which he tested to be bad. Identifing and replacing components is a difficult task, I know because I have been in IT most of my career. So kudos to Asad. He was very patient and never gave up on my repair and a pleasure to deal with. I would highly recommend uBreakiFix for all repairs. Now I know where to bring my devices if needed.