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    Reed Communication

    4.0 (4 reviews)
    Closed 10:00 am - 10:00 pm

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    9 months ago

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    4 years ago

    very nice store & very helpful ppl. bought an iPhone from there and they give me free case and screen protectio. over all great experiences

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    12 years ago

    was an sold unpackaged (loose) ANRUT USB wall adapter for $10. It did not work.

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    10 years ago

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    iFix New York - macbook logic board soldering

    iFix New York

    (143 reviews)

    Upper East Side, Yorkville

    Efficient and honest…read more My Samsung A52 would not charge. IFix took it in, and the next day charged a very reasonable $85 for repair. The elegant young man showed me how the phone was bowed; slightly bent lengthwise -- probably from sitting with out on my back pocket. I was happy to avoid the almost $500 cost of replacing the phone; the only choice that the T- Mobile store offered (after a long ad pretty dismissive wait to answer my questions) But the next day, after running morning errands, the same problem returned. Back to iFix. A cordial and friendly reception once again -- and when I picked up the phone; sure enough -- no charge!

    I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

    Reed Communication - mobilephones - Updated May 2026

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