I have been having issues with my Dell laptop. Finally it was said that I needed to have my battery…read morechanged. After going to Best Buy twice, I looked up laptop battery replacement shops. Cyber on U was the first store. Max was in constant communication. The change out was done in under 5 minutes. Max even showed me that I have space to add a hard drive. The price was also good. I am considering to go back for a cracked iPad. However, I know I have a place for my clumsy self if anymore of my electronics need some TLC.

I never heard of this place until my husband bought a groupon for $75 to fix my ipad mini…read more First off, that's the original cost so that's not a savings at all. My ipad mini dropped by accident and the screen was cracked. It was still working fine except the glass was broken and you could easily get cut. Again, everything was working like normal and the screen was just cracked..that's all. The ipad was brought in for repair on a dead battery because I forgot to charge it. I get a call from the guy here who said the ipad was charged up and the crack actually caused a black spot on the screen. If I wanted this fixed it's an extra $75. I told him I played with the ipad numerous times after it fell and there was no black spot. He stayed quiet. He probably thought I never saw the screen after it fell...not the case. I told him no, dont fix it and I'll see what he's talking about when I pick it up. Went the next day to pick up and saw the round black spot. I told him this was not there when it fell. Again, he said nothing. I told him how did the black spot appear and he said from the drop. Um, no thats not the case and I told him this wasn't there. Again, he said nothing. Once I got home my husband was very upset and called the location. He spoke to the guy and told him this was a crappy job he did and asked how the spot appeared. He actually told my husband the spot got worse after he opened the ipad to fix it. Clearly the spot appeared after you attempted to fix the glass. Why should we pay to fix your mistake????!!!! He never offered to fix his mess. What kind of customer service do you provide? None apparently. We actually thought bringing my device here was a mistake and we shouldve went to kings plaza mall and had the kiosk people fix it or even my neighborhood guy who does good work with apple products. Now, I have to pay double to fix his mistake. I will not leave this here, I'll be looking to file a complaint with this so called company. I will post a picture of the spot he caused on my ipad.

I had high hopes because my friends use this guy and they really like him. He said for $100 he…read morecould fix serious water damage on my son's iPhone and for $80 he could fix the cracked back. I asked him if he guarantees his work and he said it's guaranteed for 30 days. I paid him in cash when I picked up the phone and he said, "Just like new" as he handed it to me. When I brought it to my son Face ID wasn't working which was part of the water damage. I wasn't told beforehand that he couldn't fix the Face ID and when we tried to bring it back he said that he can't fix that and he didn't want to give us any money back. My son's phone has theft protection turned on so he can't open his text messages, passwords, or reset the phone so we can change the theft protection settings without Face ID. The man who runs the shop was very unwilling to reimburse anything and after much back and forth I managed to get $50 from him but my son's phone is essentially not functional. I would never go back. This is a person that doesn't stand behind the work he does and didn't honor his guarantee.

GREAT PLACE. I have taken 3 phones here over the years…read more This past holiday weekend my iphone 11 screen went all glitchy. After Tmobile and a licensed Apple repair both turned me away with the only option to turn in my phone and lose all its contents I remembered my friend at PhonePC Repair. The shopkeeper is a really nice guy. He looked at the phone and agreed there was absolutely ZERO water damage and that he would replace the screen to come back in an hour. I came back in an hour to my brand new screen, he charged me a fair price and included a new glass film. Great!

I just repaired my iPhone se2 phone. This store gave me the best price compared to four other…read morestores I called for estimates. In addition to the best price, the service was impeccable. Repair was done in less than 15 minutes. Before fixing it, the repair person ensured the phone worked properly and there were no other issues. They even included a screen protector in the price of 60 dollars total. I highly recommend this store for any one seeking a phone screen repair.

I was recommended here by a friend. The staff were friendly and efficient. My screen was cracked…read moreand they repaired it within 20 minutes and gave a free glass screen protector. They charged me 50.00 for the work that they had done. They also have a 30 day warranty. I used my phone the same night and had seen a light from the top of my phone screen. I brought it back to them and they happily fixed it for me. Very pleasant and polite. Highly recommend!

Nice customer service! Had my iPhone 11 pro screen fixed at a good price. They also have many cute…read moreairpod, iphone, and ipad cases to choose from.

These guys are great. We had to completely replace the keyboard on my son's new HP Pavilion…read morelaptop....check out how complicated that is on YouTube. I wasn't going to attempt it myself no way. I looked up the model on EBay and ordered the replacement for like $25 I then took a chance and drive into Brooklyn on a Sunday and these guys were the best. I was pretty shocked when they said it would be ready...same day. For a totally reasonable price too. Pretty impressive. And then it was ready exactly when they said it would be. Now I have the laptop back home looking and working good as new. And my son needs it for his work tomorrow. You can't ask for better service than this so....they get 5 stars.

My iphone 13 screen wasn't working due to water damage…read more I was given 2 options which was $100 or $150 for the quality of the screen. They told me they will call me before putting the phone screen on to ask. I got a call about an hour later stating that the only damage on my phone was the screen. I asked a few times as I originally wanted to trade my phone in with apple, but if it was only the screen that was damaged, I would reconsider. They told me they would use an original iphone screen as they ran out of the better quality screen. I opt-in for the original screen which I paid extra for. I was in a rush when i got my phone and didnt check it throughly. The screen is not original. So if they ran out of better quality screen and my screen isnt original, did I pay extra for the lower quality screen? A week after the fix, I had noticed that the light sensor wasn't working on my phone. I do believe that when I gave my phone in, they told me they would check my phone to ensure everything was working. And that included the light sensor. I took it to the store, left it for a few hours only to be told the "ribbon" was damaged by the "cracked screen". When i told them it was never cracked, they changed their reasoning to water damage. I was given attitude as I tried to reason. The service would be a 1star as I did not get the original screen which I was promised. The service is also a 1star as I was given attitude when I went in for discovering another damage which I was told prior that the water only damaged the screen.

Horrible service only 1 product matching what I need then I asked a question just to get COMPLETELY…read moreIGNORED WORSE CUSTOMER SERVICE EVER!

I was here a few months ago to fix my daughter Iphone I'm tell the lady that the cellphone doesn't…read moreturn off , so she told me to leave it and she would call me later and see what is wrong. 10 minutes later she called me and told me that the phone's motherboard was broken and need a new one , the Wi-Fi antenna was not good . cost was around 300 dollars for an iphone 10. i told her that was too much to fix and old phone.so I took it around the corner to another technician and he fixed right away for free because the only problem was the finger print sensor . this people are very slick , don't trust them.

Today was the second time that I have used Phone Pros (for different problems) and I have been…read morecompletely satisfied both times. Tony and his assistant were great at identifying the problem (damaged charging port) and fixing it in a timely manner. Pricing is reasonable. Interactions were professional and courteous. They even recommended a great nearby restaurant where I could go during the time that were working on my cellphone issue. In addition, after I returned, they checked out the two chargers which I had brought with me and detected a faulty cable on one of them. I was able to replace the cable at cost with no additional service charge. I would highly recommend Phone Pros and the fact that I returned when I encountered another different cellphone-related problem is a testament that I value their services highly.

I think this place has amazing service swapped my phone battery in under an hr and the price was…read morevery reasonable at 60 dollars for hardware and labor

I went here recently to get my Apple Watch, checked, as I saw that there was a gap in the charging…read morepad. Romano had a really good customer service and gave me a decently priced quote to get my Apple Watch fixed. I will update you on how my Apple Watch is after I receive it for him tomorrow.

I left my Lenovo ThinkPad for a simple keyboard replacement and paid a $50 deposit. For a full…read moreweek, the shop was completely unresponsive -- both phone numbers were disconnected, and emails went unanswered. When I finally visited in person, I found the shop closed and had to leave a written note asking for my laptop back. The owner never called or replied to my note, but I eventually found him and was able to retrieve my laptop and deposit myself. I'm relieved to have my device back, but this experience caused unnecessary stress and wasted time. Communication and reliability were extremely poor. Customers deserve updates and working contact information when leaving valuable equipment for repair.