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    Your Wireless

    3.3 (12 reviews)
    Open 11:00 am - 6:00 pm

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    Street Talk

    Street Talk

    2.7(28 reviews)
    0.4 mi
    $

    This is actually the first time that I have ever written a review of a business and I am doing so…read morebecause I truly am appreciative of the great customer service that I recently received when I had two of the screens and the battery replaced on my i-phone 6 and i-phone 6 plus . I went to the street talk in Roosevelt Field mall directly in front of AT&T, and was helped by the male tech there whose name is something like "RanJan" I went on my lunch break and was able to wait and watch him actually do the repair. The price was pretty reasonable/competitive and they did offer me a discount since I had more than one thing being serviced. In any event, they fixed a screen apple wouldn't fix and it was less than it would have cost me if apple did do it. Unfortunately, about a week later there was an issue with the battery I was given (it must have been defective) and it pushed up and broke the replacement screen. I brought the phone back and he called the owner and the screen and battery were replaced again at no charge. Thank you again for your great customer service and I will be sure to come back to you if I ever need my phones repaired in the future.

    If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.

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    Street Talk
    Street Talk
    Street Talk

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    Samsung Experience Store - Inside

    Samsung Experience Store

    2.4(43 reviews)
    0.5 mi

    A total waste of time. These people have no clue. I went to have my phone looked at because it was…read morenot charging. I sat there for over an hour for them to figure out the problem. I was told it was the mother board issue. A new phone would be 300.00. For them it's about making money and over charging the consumer. I left without my issue be addressed. When to T-Mobile store and in less the 15 minutes the issue was fits. No new phone needed. Do waste your time with this samsung store. They are nothing be trash!!!

    UPDATED REVIEW:…read more Visit Date: April 23, 2025 I like the idea of a flip phone but mine has been a bit of a pain and as soon as I can I'm going back to a flat phone. After getting a replacement flip phone from T-Mobile the manufacturer screen protector started to bubble up. Currently T-mobile is only offering me a jump upgrade they won't allow me to switch phones and I have to pay $335. They told me to go to samsung and get a new screen protector and that it was going to be free. After my last experience at samsung I didn't believe this but off I went. I ran into the same guy I yelled at last time, I apologized for yelling at him. He looked at my phone and what do you know, this first new screen protector I needed would in fact be free. I had to wait about a half hour and they replaced my screen protector. The wifi was a bit shoddy, I was using my laptop while waiting for my phone. Based on this recent experience I can update my review to 3 stars. Visit Date: January 17, 2025 I just got a Galaxy Flip Phone and it broke on me pretty fast, and I didn't do anything to cause the phone to break. I visited T-mobile on my lunch break and they told me if I went to the Samsung Experience Store in Garden City they would fix my phone screen for free as a one time courtesy. So I went in after making an appointment with one of my best friends who gets panic attacks when she's in large crowds and showed them my phone. The guy gave me some BS about me doing something to break the warranty on my phone. I didn't believe him, I yelled at him and left the store because I wasn't paying a discounted rate of $200 to fix the phone screen. I asked my friend if it was just me, she believes like me that this guy would have found any reason to say that I broke the warranty on my phone. I wasted my time here, if you're depending on this store for help, I have doubts and lack of faith that they'll help you.

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    Samsung Experience Store
    Samsung Experience Store - Customer Service Area

    Customer Service Area

    Samsung Experience Store

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    Speck

    Speck

    2.6(5 reviews)
    0.2 mi
    $$

    I have visited this Speck kiosk three times first time was…read morelast year in December 15 to buy a case for my then new iPhone 6s they had a CAMEL case not a dromedary but a camel I love dromedaries but settled for my pink camel case. Speck is a big online company plus you will find their cases in chain stores (i.e. walmart & target) but this is a speck only store so you will find their phone cases many limited editions such as camels and other cool pictures I saw astronauts and kangaroos plus they have their line of iPad cases and macbook and macbook pro cases plus other tablets remember speck is just a "case" kiosk they even have that cool case for a kids iPad the prices are the same as their website so nothing cheap they had the same 30% off as the website the guy working there is very friendly I love all the iPhone cases just left with my new iPad case and even after a year the nice guy remembered I bought two camel cases for my one iPhone ...I loved the case sadly after a few series falls (0ver 6 months time) it started to crack on the edges but of course that is what a phone case is supposed to do protect the phone my phone has a new case and my phone is still looking brand new

    I got helped by two young women yesterday. They were so nice and helpful. They gave good…read moresuggestions while giving me space to think for myself. I am a long time speck user never went to the mall store as it looks intimidating. However I didn't realize how cool they were about opening stuff up to hold and review warranty information. The women ever put the screen on my phone after I got it from Apple. The price was surprisingly fair if not cheaper than going rate (I did catch a sale). Thanks I will be back in the future cos the product and the nice women working yesterday late afternoon/evening.

    Your Wireless - mobilephones - Updated May 2026

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