Cancel

    Open app

    Search

    Updated 2 weeks ago

    Services - Optimum

    Internet service providers

    Television service providers

    Optimum Photos

    You might also consider

    Recommended Reviews - Optimum

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 6
    Thanks 2
    Love this 6
    Oh no 1

    7 months ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of M M.
    0
    3
    0

    4 months ago

    Business owner information

    Photo of Altice U.

    Altice U.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Everything outages like right now, service, same shows on different channels at same time, and they are not cheap what's the alternative

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robert L.
    0
    113
    23

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee Z.
    0
    49
    17

    3 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 1

    Ask the Community - Optimum

    Astound | Long Island City

    Astound | Long Island City

    (113 reviews)

    Woodside

    Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

    As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

    Optimum - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...