They are the worst! When they were finished there were stains in the carpet that hadn't been there before. I didn't realize it until hours later when the carpets had dried. So I paid Mauricio. When I contacted him he said he was going to be away the following week but then he would come and take care of the stains. Then he couldn't come and take care of the stains for some other reason. He never came back. I contacted him and told him I wanted some of my money back and he told me he would have his accountant send me a check. That never happened either. I would never use him again, ever! read more

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Although my carpet was fairly clean and tile/grout looked good, I decided to call Specialty Carpet Care a call to schedule an appointment and take advantage of their current special. Mauricio was able to give me a rough estimate over the phone and was able to swing by the next day in order to get a better idea of what he'd be working with and give me a solid price. He was very friendly and professional and gave me a great price on all my flooring. The day of the cleaning he was in and out in a matter of a couple of hours and cleaned up after himself. The carpets came out looking brand new and smelling amazing. The tile and grout looked great as well but we discovered that the grout in the kitchen needed some extra work so Mauricio offered to let it dry well and come back another day to apply some stripper and redo the kitchen floor. I highly recommend Mauricio and Specialty Carpet Care and will be using them again in the future to ensure my carpet stays looking new and smelling clean! read more

Mauritcio is the dependable owner of the company. He is also very honest when it comes to giving you an estimate, whereas other companies give you an estimate, and when they get to your house, find a reason to charge more. he cleaned my two living room, occasional chairs which are cotton and need special treatment. They turned out pretty much like the day I bought them seven years ago. read more

I would fully recommend using Specialty Carpet Care. Mauricio was available within 20 hours of calling, arrived early, and did a great job. He was extremely careful of where he ran his lines and of the walls as well. The carpet came out great and he was willing to answer a ton of questions. He doesn't charge more than the "big guys" but provides a great personalized service. I'll be a customer for life. Do yourself a favor and choose local... you won't be sorry. read more

I would highly recommend using Specialty Carpet Care. Great job on cleaning my carpets. I had the pet cleaning too. He explained everything before he cleaned my carpets. I will have him come out every year. Gave me booties to put on so if I walked on carpet would not fall. Him and his wife very professional. read more

They did a very nice job in cleaning our carpet. Mauricio provided great service at a good price! Would definitely recommend Specialty Carpet Care! read more

I read all the positive reviews about getting rid of pet urine and they are absolutely correct. They did a beautiful job on rugs that hadn't been cleaned in a couple of years. They are so soft and completely urine free. They also cleaned the couch -looks great. read more

Specialty carpet knows their business and makes your carpet, rugs, grouted tile floors, and furniture get a fresh restart that refreshes the entire home. I know Specialty has been cleaning my home in Surprise with their state of the art equipment and knowledgeable expertise annually since 2015. And just did a wonderful job on a second home we recently acquired in Surprise, AZ. Specialty Carpet is the best you can get in my opinion. read more

I just closed on my house and I was so excited to move in that I completely forgot to hire a carpet cleaner. My realtor advised I did this before moving in boxes and I quickly jumped on Yelp to find a services company. I called two different companies who immediately turned me down because either they were rudely busy or they were just scheduled out two weeks and for some reason I should've known that before calling apparently. I then called Specialty Carpet and Mauricio the owner of the company answers and assures me he can come out that same day. Later that afternoon he shows up and is here to get my carpets cleaned and my water services where running behind and I was embarrassed but Mauricio trusted me and said if I was sure they were coming soon he would start off and wait if needed. He assured me he was here for me and wanted my carpets cleaned. Soon after the water company is here and Mauricio and Carlos go to work. They spend time being very detailed focused, their equipment is in great shape and they use the more effective cleaning machines that don't leave you carpet soaked. He took care of my rugs too and left them in great shape, he dedicated some time to explaining the services he was doing to treat the carpet and also shared some recommendations on how to maintain my carpet. He ensured to cover all stains and he even pointed them out and set expectations on how they would look after. I was super impressed with his service and at the time of checkout we did everything digitally (CC over phone and emailed invoice). There is nothing better than having the comfort knowing I have a carpet guy going forward. read more

I have a rental that I own and the tenant left my carpets trashed. Dirty and lots of cat/dog urine. I was going to move into the home myself but the carpets scared me and the smell was atrocious. I support local business and I had Mauricio come in for a estimate. He explained the process step by step. He made sure I understood his methods and the equipment he used. He quoted me a price and stuck to it. He was also on time and professional. All I can say is "wow" and "thank you". Mauricio did an amazing job and the carpets look, smell and feel brand new. Mauricio has earned a customer for life and I will recommend him to anyone. read more

Quick response, reasonable price and clean rug! Everything thoroughly explained up front. My rug was picked up on Friday and returned on Monday. read more

Top Notch Service Mauricio and Carlos were very professional and courteous, and they did a great job! The pricing and quality of their services makes it easy to recommend them. Other Yelp reviews led me to add them to the three companies I called, and Mauricio's professionalism and pricing he gave me over the phone made it an easy decision. read more

My first time I used specialty carpet care was last week to clean my living room plus two bedroms and the stairs they did a very good job so I hire them again to finish the rest of the house which was 2 more rooms and the family room . One of things I spect is people showing on time Mauricio was on time and very professional . Will definitely hire him again. read more

Specialty Carpet Care - Master bedroom - Carpet Cleaning Near Me - Surprise, Arizona

Excellent service. Kind people. My carpet was black when they came, after they left it wasnt brand new but they did lighten the color and that is understandable my carpet is not going to be brand new ever. Again. And carlos was kinda cute ;) read more

Specialty Carpet Care - Carpet Cleaning Near Me - Surprise, Arizona

Great service! Very professional, on time, educational, and friendly! Would defiantly use again. read more

Awesome service! I called Mauricio and he squeezed me in the same day after I specified I needed help asap. He was friendly, professional, and did a fantastic job! I will definitely be recommending him to friends and family. read more

Awesome job....using them again soon! Last minute I called to do big two story .... Totally nice great job read more

I needed to have my carpets done on short notice. I contacted Specialty Carpet Care. He was able to get my carpets done within 3 days! My carpets are 10 years old and look FABULOUS and almost new! Very affordable and professional. I highly recommend! read more

A few years since my last post and still standing the test of time. Excellent service, clean carpets and all at reasonable prices. We had three rooms cleaned and one treated with the pet treatment. The result is a clean smell and it is not overbearing as it is drying. Mauricio is flexible with scheduling...always calls or texts back if he misses your call and more importantly never tries to upsell you anything you do not want. Still my go to company and will not use anyone else. Thank you again Specialty Carpet read more

This is a great carpet cleaning company. I like to support small local businesses when I can. These guys were on time, neat, friendly and informative. They were also the least expensive when I called around for quotes. My carpets look great. I will definitely use them again! read more

I cannot thank Mauricio enough for his attention detail and professionalism while cleaning my carpet. I will continue to call on this business for additional services. Thank you to the other yelpers who made it known how great these guys are! read more

By far the most painless experience ever and the before and after is amazing! Extremely professional and easy to talk to! No hidden fee and prices are great! I would recommend to anyone needing carpets cleaned especially if they have pets! read more

Our cat urinated on our brand new rug, and after an attempt to clean the rug ourselves, we contacted a few different local companies via Yelp. Mauricio responded almost immediately and gave me a call within 5 minutes. I explained what was going on and that I was hoping to get the rug cleaned fairly quickly as we'd be going out of town the next week. He was able to come by the same day and take a look at the rug. His quote was very reasonable, but more important was the explanation of the quote. Mauricio didn't simply tell me what it would cost, but rather he explained the reason behind the cost, the processes that he'd be using to clean the rug, and made sure that I had full understanding of what would be happening throughout the process. The rug in question is very colorful and is the centerpiece of our great room, so it was very important to us that we not risk the colors fading or becoming discolored due to the cleaning process. Mauricio explained that his process would not impact the colors of the rug at all, which it did not. He communicated with us very well throughout the entire process and made sure that when the rug was returned the appearance looked brand new and the smell was non-existent. We will be using Mauricio for any carpet or rug cleanings we need in the future, and I've already recommended his business to my family members. read more

Fantastic service, good price. My husband works at night and I needed someone to come out after 5. They had no problem with that, and they even came the very next day I called. He took care of pet accidents and was in and out in less than an hour. Highly recommend them! read more

We chose Specialty Carpet Cleaning because of all the amazing reviews. We weren't NOT disappointed! Mauricio was extremely friendly and professional. He got back to us right away with a quote. He was able to schedule us within a few days. I liked that he worked out the final price BEFORE they even started cleaning sometimes you are strapped with add-ons with other companies. They were quick and very thorough. Our carpets looked and smelled amazing and still do months later. We will definitely be calling him again when we need them done again. Thank you Mauricio! read more

Mauricio was awesome. Very personable and explained what he would be doing. He also took extra special care that nothing was damaged and gave great advise on how to care for my carpet. Job well done. read more

Don't use these guys! They ruined my SS appliances by over spraying the chemicals. Not trust worthy. They avoid dealing with the damage!

Really pleased with this service! I had two rooms with carpets that were practically destroyed from dog urine and Specialty Carpet did a great job cleaning them up. We did the full pet urine treatment and so far it seems great. I'll try to remember to post an update in a few days to report on how the carpets were after a little time. HIGHLY RECOMMEND SPECIALTY CARPET CLEANING. read more