Great communication! Awesome customer service!!!! Customer satisfaction is at the top of their…read morelist. Top priority!!!

Everything perfect....call in a.m. to find out when they would be available to install a new water…read moreheater....talked to Jeff he said in about an hour or two Sam could be there to do the job . True to his word Sam came and did an amazing job....Both Jeff and Sam answered all my questions (I ask alot of questions) they were both happy to answer them ...Sam told me all about the new heater and showed me how it operates and explained everything... Great customer service....thank you again....trust them they are an outstanding company...

We contacted All City for an emergency repair and we were immediately put in contact with Sergio…read moreC., the plumber that rapidly came out to help. Although he was unable to fix the emergent issue because the leak was from the fire suppression system (a specialized license is required to fix that), he found a major problem in our front yard with the water lines and pressure regulator. He took the time to kindly explain the severity of the issue and we soon scheduled for the repairs to be done. His work is at the level of high craftsmanship and he guided us through the decisions regarding the scope of the work. We will absolutely request him for future projects and recommend him and All City for your repairs.

The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

I'm writing this review because I rely on Yelp reviews for how I hire for home repair. I sent a…read moremessage late Tuesday night via Yelp and got a response even after hours. The next day Sam followed up with me and gave me a quote for a water heater install and said he'd be there within 2 hours when I was ready. I told him I needed to discuss with my wife. During this time, I called another local company for a quote and they quoted me about 800$ more for the same exact branded/sized water heater, installation hoses/connection, etc. their warranty was also one year less than AAA was providing. I then called another plumbing company and their quote was even more astronomical than the second company. So I called Sam back after agreeing with my wife that we would proceed with him. He stated he had a new customer in the 1 hour we'd last spoken, but not to worry because he'd still be there same day just later in the afternoon. He provided a time frame and text when he was 30 min out. He arrived and got the water heater swapped out in 2 hours as he said over the phone. We went from having a leaking water heater to a brand new one. It's all up to code and we feel very confident in Sam's work. Additionally, Sam was a very courteous and polite guy. He explained everything and answered every question we had. He never seemed rushed or tried to upsell us anything. His customer service was outstanding.

I had a fantastic experience with AAA Water Heater Company and can't recommend them highly enough…read morefor their honesty and professionalism. I reached out for a second opinion after another company suggested I immediately replace the water heater in my rental property with a much more expensive tankless unit. Instead of just trying to make a quick sale, Bill at AAA gave me a truly honest assessment. He pointed out that while a tankless system has its perks, the yearly maintenance requirements could actually be more of an inconvenience in a rental situation. He provided clear, transparent pricing for both traditional and tankless options but ultimately helped me realize that my current unit still has some life left in it. It's rare to find a business that prioritizes the customer's best interest over their own immediate profit. Because of this integrity, I've decided to "ride out" my current unit for now, but I will absolutely be calling them the moment it's time for a replacement. I plan to use them for my rental properties moving forward, and I will be recommending this company to all of my family and friends. If you want an expert opinion you can actually trust, look no further!

My old water heater blew out and was leaking. I called Scott McLeod plumbing, and Carlos P. And…read moreDalton showed up within minutes. They assessed my situation and ended up installing a new tankless water heater and pressure valve. I was very happy that they were able to get it installed the same day. They were very neat, clean, polite which added to their excellent technical skills. I definitely recommend Scott and his team.

I called this company to check a simple kitchen sink clog, and they sent a technician named Carlos…read morecame up with multiple reasons why my house supposedly needed extensive repairs and quoted me around $2,000. I declined and got a few other opinions--the problem was fixed for just $400. I'd recommend getting at least another estimates before hiring this company.

Klaus and Sons has been my go to A/C and Heating company for 35 years for annual service…read more We also just had a complete central air unit replaced last March. Best company in the IE for me

So after our cold snap in Febuary of 2026, our heater/AC unit wasn't working, when the technician…read morecame out, he immediately said the entire unit was bad due to the unit being too old, he claimed the evaporator was clogged, the blower motor squirrel cage bearings were bad and the Air filter was the wrong size, all with out a borescope or any kind of diagnosis. But for the low price of 20K but they could cut us a deal and do it for 17k..he could have us back up and running.. pass,,, We called a friend who actually did some diagnosis and come to find out the evaporator was NOT clogged and the bearings were fine. Plus the air filter was dirty and all it was to blame was a contactor relay in the AC condenser which only cost us $30 plus a from Amazon. plus a new Filter for about $20 and we were up and running. I get business is slow but but to deliberately make a false claim it is shameful.

Had an issue after new construction which caused me not to have hot water. I called Alpine, and…read morethe delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company!

Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part,…read morestarted with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000%

I recently dealt with a sewer root intrusion and got quotes from four different plumbing companies…read more Some never showed up, others required an inspection fee just to take a look. Alvarez Plumbing stood out because they came out the same day, communicated clearly, and provided a free inspection. What I appreciated most was his honesty. He walked me through the camera inspection, explained what was in good shape, what wasn't, and what actually needed attention, without pressure or scare tactics. He even pointed out areas that didn't need repair, which was refreshing. Pricing was fair and in line with the larger companies (all quotes were around the same price), so I felt confident I wasn't overpaying. I went with hydro jetting as a temporary fix, and Rosalio applied that cost as a credit toward a future permanent repair (good for a year). That made the decision much easier since I'm not paying twice for the same problem. If you prefer working directly with a professional owner-operator who's straightforward, responsive, and honest, I'd definitely recommend giving Alvarez Plumbing a shot. I'm glad I did.

I needed to get my backyard water pipe extended so I called Alvarez plumbing. The owner Charlie…read morequickly came out and helped me out. Very honest and reliable! Thank you Charlie!

I had a great experience with Steve's five star service. I called because the AC/Heating fan was…read moremaking a strange, loud noise. They answered immediately, same day appointment available but I wasn't. I scheduled it for the next morning. Their technician Chris Urzua, sent a message that morning when he was on his way, he arrived, greeted me while identifying himself, wore protective socks inside my home. He identified the issues quickly. Explained the repairs I needed and why, proceeded to get the part he didn't have in stock quickly and repaired my unit and had it up and working all within three hours. Absolutely outstanding service I would highly recommend Steve's 5 star and Chris to anyone. Thank you

We were really really pleased with Christian Flores work . He was very neat , he always has a great…read moresmile on his face and we really appreciate all that he did for us whenever we need work done for any vacation or plumbing we want Christian Flores back and to be our primary technician He has such a great personality and very energetic He's one of the best technicians that I worked with . I highly recommend Steve's five star service and Christian Flores as your technician

Professional technician. They will not overcharge you. He did this on a Saturday. I would highly…read morerecommend and will use them in the future.

We asked Jeremy to fix a shower leak in an older apartment unit in Glendora. We had used P.B…read more before, and didn't hesitate to call them again. Jeremy responded very quickly . It required a cartridge for a fixture from the early 1970s..He attempted to minimize cost by searching for a replacement model; unfortunately it was not available. The job subsequently involved removing dry wall; repair was done well and quickly! Definitely a fair price for the effort involved and end result! USE THIS BUSINESS; you are wasting your time and money if you go elsewhere!

These folks know what they're doing! I've had 2 handy men and 2 plumbers come in and assess issues…read moreI had with low water pressure throughout the house and a water line that was not pushing water thru to the refrigerator (when it was previously doing so). I also had an issue with a shower that no longer put out hot water. They offer a complimentary assessment visit. The plumber, Nolan, came in and quickly had solutions for the problems that multiple people came and couldn't figure out out or were charging us thousands of dollars to repair. Another popular plumbing company mentioned some major repairs that were going to cost me approximately $4k!! After Nolan walked the house, he mentioned simple solutions that would cost just their regular service fee of $165. I asked him what warranty we'd have if he started the work and it didn't resolve the issue. He was so confident that his interventions would fix my problems. He was right!! His knowledge and experience was remarkable. The issue with the water line to the fridge was a simple flip of a switch. The heat in the shower was back with just a flick of a piece in the shower handle. He assessed the water pressure in one of the showers and made a recommendation to change a cartridge at a later time with an approximate cost of $400. I was mind blown at his ability to diagnose our issues, resolve the problems and the cost efficiency that he was able to provide. I highly recommend this company and will keep their number handy for any of my future plumbing needs!

We had a clogged toilet that had problem flushing down. I contacted them and the response was so…read morefast and easy. Chris came in the next hour and fixed the issue for us quickly. Really appreciate the help!