They were quick to answer the initial call through property management and confirmed the…read moreappointment with me immediately. I received a text with a picture of the technician that would be coming and time frame. Before the appointment I received a text that the technician was on their way. My concerns with the refrigerator were a strong chemical odor that lasted multiple days and continued after cleaning out the fridge and freezer. Sebastian was EXTREMELY thorough in pulling apart the refrigerator to diagnose. It took 45 minutes but he was able to diagnose the issue. Extremely professional.

Terrible customer service. Appointment was scheduled for more than two weeks, confirmed multiple…read moretimes including the day before then cancelled at 5:00 pm the night before. Awful.

Very knowledgeable, good communication and saved us from having to purchase a new subzero !read more

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

I am able to troubleshoot and fix many appliances myself, but my washer broke while full of water…read moreand I was not able to properly get into it's diagnostic mode. With it full of water I needed to figure thing sout quickly, called Juan and left a message and he promptly called back to schedule a diagnostic for my washer. I ended up having to reschedule and he was flexible and tried to get me in asap. When he arrived he was pretty thorough and able to explain the repair and needed part. He was able to locate the part locally and was able to repair it same day. Reasonable and transparently priced and he works quickly. A+

Juan was awesome. He was able to fit us in the same day that we called and fixed the problem. We…read morethink the price was extremely reasonable and he did a great job!

Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

He showed up very quickly, and fixed my stupid ice maker. Thank you!…read more *If you own one of these horribly-designed ice makers, he's the best one to call.* And this is NOT his fault, but It stopped working again, pretty quickly, this time. My Samsung refrigerator is about to be replaced. Thank you to the folks at Coebra for helping out!!!

It is no wonder that Brandon has received so MANY 5 STAR REVIEWS, because he deserves each and…read moreevery one of them! I called him on a holiday weekend Saturday about a leak under my refridgerator - he was out right away and fixed it in a few minutes. Plus he used his shop vac to clean out all the dust and grime from a 13 year old device so the refer is working better than ever. His price? Well let me say he's cheap at twice the price. Thank you, Brandon!

Immediately after the delivery of a Brand New GE Fridge to my home I Discovered that the '3rd Door'…read morewas Not Functioning and there was a Box on the top shelf with ?? In it !! I quickly called the Delivery Driver explaining the Situation and his response was "Oh, We Don't Do That" ! I'm not sure what that even meant ?? I contacted the Store where I purchased my New Fridge and they referred me to Lake Appliance ! I was so impressed right from the Beginning with this company's Communication and Within a few Days Christian, their Rep, was At my Home. He apologized for my experience with the Delivery Service and Quickly opened the Box, removed the Plastic that was All Over the Outside and Inside then attached the Shelving on the Doors. He was the Most Kind, Courteous, and Knowledgeable Repairman I have ever met. He Tried his best to Fix the double door situation, replacing the Seal and even heating the Seal Between the Two Doors to no avail. Eventually Christian had to Order a Totally New Right Double Door Assembly for me. It was shipped directly to my home and I immediately contacted Lake Appliance and was added to their busy Schedule. I was so happy to see Christian return again since I Understood that he definitely knew what he was doing ! Do to this Fridge Being Brand New there was No Charge for their Amazing Service ! I'm so Impressed with the Outstanding Customer Service that Christian provided me I know I will Call them Back for any other Appliance Issues !

I only recommend this company for Christian, our service guy. He was simply amazing and took care…read moreof the problem within two visits on our Samsung ice maker. He was very informative and knowledgeable. Very nice guy!! Thank you again Christian! **This review goes to Christian only; not the company!!!!

We have used Sargent's for 30years we have purchased used, new & had repairs done of various…read moreappliances. They warranty their work, they are honest & helpful. With my recent purchase I needed a refrigerator right away & luckily I was able to not only call but easily text & look over pictures to make an order & schedule delivery the next day! I appreciate the ease of the transaction & will continue to use them in the future! Thank you Samantha!

I called Sargent's Maytag to make an appointment to have my freezer icemaker Check they were very…read moreprompt fellow that checked it all and said all I had to do is just push it back on and hopefully it it'll work and if it doesn't to call them back as my freezer isn't that old so that I had I didn't catch his name, but he was very good so I will be using Sargent Maytag again they have been located on Rock Boulevard for long long time so they're very reputable. They have a wonderful products so if you need anybody to fix whatever model you have or they can fix it.

Do not use this person. First of all showed up late looked at my refrigerator for 30 seconds and…read more told me I needed a new ice maker. Took my credit card. Let me know. The part was $480. Charged my card $495 when I asked him what the difference was he said it was a credit card fee which wasn't disclosed. Trying to get this person back after the part was in was a nightmare. He called and canceled several times. Finally had to come when my son was home. He supposedly asked my son if he could turn the ice back on without putting the ice trap in. When I got home the next day, there was ice all over my freezer and my new hardwood floors. When I contacted him, he told me it wasn't his problem to put the ice trap back in. Now, a couple days later the refrigerator is still leaking. It clearly wasn't the icemaker that he charged me for and replaced. He's a scammer.

7 months ago (November) I would have given M-4 a 5 star review, came out pretty quickly fixed our…read moredryer and very knowledgeable. Overall was happy with the outcome. Fast forward to today June, and the dryer is broken again making the same noise that was repaired. Called M-4 for potential warranty work as it's within 12 months. After 1 week he has changed the date of service multiple times, and of recent has not gotten back to us to actually schedule service and show up. Now I have to pay another repair person to fix what looks to be the same issue. I would not use M-4, unreliable. Looking at the other reviews of recent seems to be a common theme...