Fantastic flooring company! Easy to work with from start to finish. Understanding and…read moreknowledgeable. They give free estimates and their prices are excellent!

This review is for vinyl floor installation only. The vinyl floor this review is for was installed…read more~1 year ago for the previous homeowner. The initial installer made many flaws. Notably, the main seam in the kitchen is highly visible as the cut on the seam is very uneven (see attached photos). This was pointed out to me as poorly done by the 2nd repairman sent to my house on (6/19/21). Additionally, the vinyl tore at a corner near the stairs in my kitchen ~7 months after installation. The tear occurred as the wood layer the vinyl was attached to had a gap at the edge (see photo). The company sent a repairman to my house two times. The first time (6/9/21) a little glue was added to the tear by the initial installer. He was unwilling to do what was necessary to fix the tear according to the office representative I spoke with. The second time a patch was completed by a vinyl installer who doesn't regularly work for the company. The repairman leveled the wood layer below the vinyl before patching the vinyl. The patch is barely noticeable but would not be necessary if the floor had been professionally installed. The only way to correct the initial installation issues (i.e., the clearly visible main seam and poorly laid underlayment) would be to completely replace the flooring. Stay clear of this company if you need vinyl flooring. They will stand behind their work, but the initial installation work in my house was flawed beyond what is acceptable as professional floor installation. This review is one star because of the quality of the vinyl installation work completed in my house and the difficulty I received in having the company to appropriately repair the work, i.e. two different repairmen came to my house to complete a small patch repair. I received no offer to properly reinstall the vinyl in my kitchen until I posted this review despite multiple phone conversations and text messages describing the issues. This review does not address the quality of their flooring products or other flooring installations beyond vinyl.

Nate Sides & his team are absolutely the best! They are very responsive to your calls & questions…read more Due to a fire the home was taken down to the studs & the home now looks brand new! Top quality workmanship! Again, what a great company to do business with! Glenn Barbour

Work done after completion of clean up from major water leak. They forgot to check water before…read moreleaving site.

NEW UPDATE UPDATE 2!…read more11/17/2023 The contractor who I paid the agreed price through floor zone came over 2 weeks ago, looked at the floor and agreed with me. said he needed to talk to someone at floor zone. Ive reached out 3 times, finally getting a hold of him today. He let me know he no longer works with "floor zone". This means my floor is still unfixed. Ive reached out via Email, Text, and through website today... lets see what Floor Zone will do. Im just a unsatisfied customer who has been treated terribly and deserves to have his floor fixed.

Floor Zone has the best customer service. They will do anything they can to make sure you're happy…read more Prices are great and the product was on point exactly what we wanted. Highly recommend! Thank you Floor Zone!

Leonine was contracted by our housing provider to "check our outlets" but Leonine realized the…read moreissue was outside their scope and directed us to contact our energy provider because the issue was outside the home. Our home had partial power due to our home losing "a phase"The local energy provider fixed the issue. Leonine returned to fix the breaker panel. Mr. Tim came out and was a model of professionalism. I asked for his credentials, he presented them. Any question I asked, answered deftly. He helped to get my home fully functional when the heat was out and the HVAC still needed to be repaired, he made the call and facilitated the HVAC service. That is how you not only do your job but take care of people. They are a true Service to the community.

DO NOT USE THIS COMPANY!!! I am a landlord that was provided this company via Lessen and RentRedi…read more Their technician came for a backup toilet issue. The tech claimed to have unclogged the drain, but my tenant still could not use the toilet. Their notes claimed the sewer line from the house to the street was clogged by tree roots (there are not trees near my line) and a collapsed pipe. I tried to contact the rep to ask about a time to finish the job (Friday, October 17th). She told me they were really busy and would call me back end of day. That did not happen. I called them again the next day (Saturday, October 18th), mailbox was full and no contact. Had to call another plumber to resolve the issue. The other plumber sent pictures of the sewer line, no collapsed line and no tree roots. Fast forward to today (Monday, November 3rd), I noticed a charge on my credit card from Lessen/RentRedi for services from Leonine. Therefore, I will be seeking a reversal of charges on my card because you all did not complete the job and left my tenant without a working toilet and had no intentions of coming back to fix it.

David and his team did a fantastic job remodeling our master shower…read more From the first time he came to give us an estimate until they left after finishing the job, the entire process was seamless, smooth, and very professional . They were priced very fairly and a great job and highly recommended to other people .

David Diaz remodeled our master bathroom. I cannot say enough good things to recommend him. He was…read moreon-time, on-budget with great attention to detail and high level of craftsmanship. David was extremely communicative about the timing and plans, so we always knew what would happen next and what we needed to do. His demo crew worked quickly and cleaned up very well. His craftsmanship was evident throughout. The corners line up. The grout lines are clean and consistent. The aesthetics are lovely, and the practical functionality of the bathroom is outstanding. He had to solve for a couple challenges, most notably that the new flooring was thicker and thus created a disparity with the entrance to the master closets in the bathroom and to the master bedroom. His solution was elegant and well done. My morning showers now feel like I'm at a spa. We love it! By the way he and his wife are lovely people and a pleasure to work with.

Awesome company! We had a moldy smell in our Bonus Room. Jacques came by and found an issue with a…read moreleaking shower that was adding moisture inside the walls. The shower was repaired, and the inside wall areas were dried out. Mold remediated. There was always great communication, and the cost was very reasonable. Hire with confidence.

This company is great! The owner, Jacques, is just fabulous! Our dishwasher leaked and the…read morehardwood floors buckled. I was given Jacques number from Wake Forest Plumbing. Thank goodness. He called and came out within 24 hours. His price was great and he took care of everything! When I say everything I mean, the insurance company, the flooring guys, etc. He did a great job and called when he said he would and came out when he said he would! I highly recommend this company !! Jill- Raleigh NC

By far the worst company I have ever worked with. Do yourself a favor and DO NOT call this…read morecompany. They ruined my carpets and were unprofessional and when issues arose, they blamed it on me and took no responsibility. Do not hire this company, they are terrible. I've worked in customer service my entire life and I've never seen anything like this.

Our rugs are very clean. They took great care with them and their prices are better than any other…read morecompanies around!

Keith is an outstanding person to deal with. We used the ratings off Yelp to make our choice. Just…read morespeaking with Keith you can tell he's a down to earth person and not pushy at all. He came to give a free quote for a garage floor and his quote was obviously the best. Once we placed the order he did the work within days. Quality of work was impeccable, the pictures will show his craftsmanship! Thank you!

Contacted Keith at Granite Garage Floors for an opinion on fixing a previously poorly done floor…read more He came highly recommended from a family member. Initial conversation was positive and he said he would offer an opinion and possible quote. However, as I tried getting in touch with Keith to set something up, he decided to not return calls or communicate in any way. VERY UNPROFESSIONAL!! All that had to be done here was communicate and say there was no interest in quoting my job. I would not hire this business based on my experience.