Customer service is amazing!! Their passion and actually…read morewanting to be there is very impressive! I do think this place is not for me. That's why I gave it a three star but I do think for people who like iced coffee this is your jam. So please try this for yourself. This is not a place to get a hot black coffee in my opinion. To defend them they have one or two drip coffees every day for a very cheap price! They did bring me fresh coffee. I was just very unimpressed. Being so close to the Starbucks I definitely should've gone to that location for a hot coffee. This place looks like they are really good if you like iced coffee and you like to add milk and sugar and flavoring I think this is the place for you. I have no problem trying the hot coffee again. It could've just been a one off, but it was fresh and it was very watery and didn't have really any flavor.:( Overall, I just feel this place is not for me so please go here if you love iced coffee and specialty drinks. I think this location is great for that. And the customer service is amazing.

The place is quite cute and looks really good and when we mobile orders it took like 2 seconds to…read moreget are drinks and the workers where really nice and made a funny joke to scoot are way to the next window which I thought was hilarious the drink I got was some blue raspberry soda that was really great and even had a sticker on top of it this place was great and I'm gonna scoot my way into giving it 5 stars .

This was my 2nd time visiting a mocha monkey in the past month (first was St Boni location). I…read moreordered a specialty seasonal latte - crème brûlée- and it was delicious! The inside is so spacious and there is tons of local art work and small goods to purchase. The staff were very kind and welcoming and our coffees came out quick and hot. Will continue to come back when I'm in the area!

Was charged twice for a drink and was refused a refund/another drink when showing the receipt and…read morecard history.

This 'bou is located in the grocery store at the far left! Despite being small, it still had plenty…read moreof comfortable seating. There was only one employee working the counter, but she was super nice and reminded me that I had a birthday drink! It came out exactly as ordered and was ready super quick, too! {28}

I went through the drive-through and ordered a latte and a croissant croissant was on edible so…read moredry, so I called the company and told them, and all they said was OK thanks I was expecting a new croissant or a credit I was completely completely disappointed by the lack of their empathyI know it's just a croissant but really! I was expecting a five dollar gift card or a credit to my account absolutely no sympathy at all.

Calm and inviting atmosphere. Attached to the bank for a nice homey feel. Sausage breakfast…read moresandwich with provolone and panini pressed. Topped off with a cinnamon and honey iced coffee! Enjoy!

Ugh. I want to love this place so badly. The one in town is amazing, but the one on Marketplace…read morenever can seem to get my order right and the drive thru is beyond slow. No matter the day time. I've never been a barista, but I don't believe it should take 10 minutes for a mocha to be made? I could be wrong though.

Absolutely loved my stop here! I got a smoothie and it was AMAZING. I got my husband a coffee with…read moreice and he loved it! The service was phenomenal and extremely welcoming! I highly recommend this place and I will be back!

Excellent coffee, comfortable and warm seating area, wonderful staff and delicious baked goods as…read morewell as paninis. We aren't coffee snobs but we are deep appreciaters of good coffee and excellent coffee houses. This is now one of our favorites and we will make a point of stopping by every chance we come through Cologne. The cinnamon coffee cake is heavenly addictive.

Baristas were friendly, coffee was prepared perfectly and the ambience was relaxed and comfortable…read more Would love to see a couple dairy free dessert options among the otherwise tasty selection of dessert offerings but can't take away a star for that.

This place has been a local favorite of mine since I was in high school…read more My go-to drink over the years has been the Rhesus Monkey Mocha, and it's good both hot and iced! Service is always friendly and efficient. I love the small town feel of that they execute through their decor and lighting as well. I wound certainly recommend checking out any of their locations, this business has grown so much over the years!

There is an old man who works at this location and i have interacted with him maybe times and he is…read morevery very rude. but today was my final straw and will no longer be going to this Starbucks until he is gone. he seems very lazy and doesn't do his job and has a very rude tone all the time. but today was my friends bday and she wanted to get a free drink and he was very rude and in a way shamed her for not having the app and didn't even say "happy birthday/ have a good day" nothing.

Passed by here on the way to the Minnesota Renaissance Festival…read more We went through the drive-thru, and all things considered, it was a pretty speedy process. I will say the location was a tad odd because right across from them, there was another coffee chain, and on the very same street, yet another coffee chain. Anyway, got my coffee and it tasted a bit burnt for my taste but not undrinkable. I had it and went on my way. I was just grateful it wasn't the garbage coffee I had the day prior from another coffee spot.

The drinks are consistently good, and it's always nice to know exactly what to expect when you walk…read morein. The atmosphere is usually welcoming, making it a great spot to relax, work, or catch up with friends. That said, there are a few areas where the experience could be even better. At times, wait times can be longer than expected, especially during busy hours, and a bit more consistency in customer service would really elevate the experience. Small things like clearer communication at the counter and faster order flow would make a noticeable difference.

Solid Starbucks inside of the Waconia Target. I took 5 points from Hufflepuff due to them only…read morehaving one person working on a Saturday afternoon. He was working hard but it's tough to work the register and make the drinks.