I had flooring installed by Specialist n Flooring in Corona about 4-5 years ago and have been experiencing serious issues with the flooring lifting at the edges since last late 2025. Since the flooring came with a lifetime warranty, I contacted the company for support. I have reached out multiple times since October/November 2025 and have been repeatedly told by the owner, Rahul, that a warranty claim was submitted with the flooring manufacturer. However, there has been no follow-up and no resolution. Each time I contact him, there is a new excuse -- he's sick, he's following up, or he'll get back to me -- but he never does. I personally contacted the flooring manufacturer, Eternity Flooring, and they confirmed that they have responded to Specialist n Flooring. Despite this, Specialist in Flooring has failed to communicate with me or take any action. I spent over $15,000 on flooring throughout my home and have received some of the worst customer service I've ever experienced. At this point, I'm not even asking for anything unreasonable -- just basic communication and honoring the warranty they advertised. I would strongly caution anyone considering this company. The installation may look fine at first, but when issues arise, don't expect support or accountability read more

Specialist has incredible flooring staff members which exceed my expectations in customer satisfaction. Indeed, I am customer and I am satisfied with their pricing and quickness for response. They did few of my apartments and they are super fast and punctual. Don't hesitate to call them for your home flooring upgrade! You won't regret it! read more

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Everything was good except the crew had loud music and always on their phones Overall good floor read more

Raul is the guy we worked with in putting our laminate flooring in our new home. First off the business is runned by a family which I totally respect. Second Raul was so friendly from the day he came to our home for measurements and a quote. Didn't feel pressured to buy at all. They even gave us samples to keep at home to decide in the future. Fast service! He said it would take 2-3 days the maximum, but it only took one whole day to finish, just in time for the Memorial Day weekend! I had difficulty in deciding which flooring and Raul gave his opinion based on his experience and the floors turned out beautiful! The three guys that provided the service were courteous also! They were flexible with our requests! I would recommend this company for flooring. Price wise... pretty good! read more

Specialist N Flooring - Flooring Near Me - Ontario, California

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I searched over 10 different flooring providers, and Specialty Flooring gave us the best deal. Raul is awesome to work with and is very knowledgeable about the products he carries. We plan on coming back to buy more flooring after the new year read more

We are doing a kitchen and living room remodel. I met Saul at a home and garden expo. Saul came out and provided an estimate. We got a few others but decided to go with Saul. Why? They were extremely flexible with working around my kitchen demo and install. They were professional and did the job in less time that what they had originally thought. The demo of tile is a messy job but they knocked that job out in a day and left behind no mess. Was it dusty - yes - but that's to be expected when you remove tile. But they cleaned up and left the place dust free. Same with the install. In and out in 2 days. Complete with baseboards. I'd highly recommend them for any flooring job! I love my floors! read more

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We have visited a couple of flooring stores and no one has provided the attention as Specialists N Flooring. Raul was very attentive and took his time to listen for what were looking for. He provided us with several options until we were happy with our selection. Definitely recommend this place. It's pretty hidden so, once you are in the parking lot head north towards the 10 freeway. read more

I went to multiple places looking for a specific type of hardwood flooring and this is the only place that had an abundance of selections that were reasonably priced. read more

I wanted to upgrade my flooring for the entire house and Saul from Specialist and flooring have helped me from the beginning to the final completion of the project. From choosing the materials, and patiently helped me make decisions on which colors. Shout out to Jose, Victor, and Rigo for an excellent workmanship. I have beautiful floors that will last me for a long time. I highly recommend this company for all of your flooring needs. Very happy customer. Everyone was very nice and friendly. The house was never left messy. read more

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If your looking for exceptional customer service and someone very knowledgeable then come and see Raul, he absoluetly deserves five stars but working in customer service a long time had me a bit upset about the restocking fee. I mean I could've gone to any local competitors and they wouldnt have charged me the restocking fee. Even buddys across tbe street didnt charge a restocking fee..Because I believe in taking care of your customers is a priority I dont believe we should be charged one. We didnt get the most expensive but not the cheapest of flooring it was from Eternity flooring, rosette colored about $2.98 per sq ft. Nonetheless, it was supposedly commercial use and Raul even took a key to it but when we moved some furniture back (light furniture) it scratched it right up. Luckily my uncle whose a contractor and knowledgeable about most things in life told me to go to home depot and get a pen.. it might help and it did. I wouldnt know what to do if i had to look at the scratched up floors. Maybe work on building a better system with your vendors so it doesnt have to trickle down to the customers? read more

This is the only place I go to for my flooring needs. I have been shopping here for over 5 years! Raul is my go to guy! He is super helpful with helping design ideas come to life. I trust his judgment so much, that I purchased carpet and tile for my rental without even seeing it!! I told him what I needed and what my budget was and he made it happen. Bottom line...if you want a great product for a great price and you want to be treated right, then Specialist and Flooring is it and Raul is your guy!! read more

Great varieties of all flooring types including carpet , vinyl , laminate , wood floors and all type of tiles / granite. Great choices of products with the best pricing. Staff is really communicable and able to provide all the information I needed for the flooring . read more

Great business, Great people! I've made several stops and comparison before stopping here at Specialist N Flooring and found them to be was extremely helpful in picking out what I was looking for and within budget. They were extremely patient and made sure I made the right decision before buying and definitely helped get through my flooring project. For your flooring needs, I suggest making a stop at Specialist N Flooring and ask for Raul. Whether you go with them or not, they are definitely worth considering. read more

Very disappointed! I got a quote from them for flooring for 1.60 and then I went to pay for FlOOR they charge me 2.25! If you quote something and if I decided to do my floor then you should put two prices and state the difference in quote so it's clear! SMH read more

Excellent service! Just got my carpet put in! I'm so happy with everything!! Raul and his staff are amazing!

We cannot thank Raul enough for the amazing customer service and pricing he provided us. We were actually referred to this company by a cousin of mine after seeing her floors in her house. Raul came to our house and carefully measured the interior and gave us design tips and advice for our flooring. We ended up just purchasing the materials for our wood laminate floor because my husband and father wanted to tackle installing it themselves. It turned out great because of the quality laminate they sold us. We did purchase our carpet in the bedrooms from them as well and had them install it. They also had the best pricing after comparing over 5 different companies. The carpet installer was quick, efficient, and professional the whole time. I have and will continue recommending them to our friends and family. read more

Once the purchase was made it was impossible to get anyone to answer a question, listen, or call me back. This company has no customer service or professionalism.. Saul was very insulting and disrespectful telling me things like "are you serious", "oh my god", this is funny" and "this is ridiculous" when an installation cost adjustment was requested when there was a large amount of product left over upon job completion. Just as they did not give me free product or labor, I did not want to give them over $200 for nothing, I will not use this company again or refer them to others.. I have never experienced such an unprofessional company in my life.. The prices are not worth the stress and insult I experienced when dealing with this company!! **UPDATE: So as it turns out the install was not that great after all.. My husband read the product instructions for installing in a bathroom and kitchen, which called for gluing the laminate planks at the connection points.. This was not done.. Let's see how this company responds to correcting this oversight.. read more

Specialist N Flooring replaced our carpet and tile (1600 sq ft) in our home with laminate wood flooring and carpet in the bedrooms. Throughout the process the team made sure to keep us in the loop with the progress and any hiccups, still they managed to completed the project within the expected deadline, very professional. Also, I found they maintained there work area very clean as they worked. Ask for Raul he has great color scheme intuition, plus super friendly. read more

If your looking for excellent service this is the only place you want to go. Ask for Raul! He's very thorough and helpful. The installer did a great job installing our carpet. We are happy customers! read more

Awesome Experience working with this company. They defiantly went above and beyond to get us what we wanted. The installers were also great and finished the job in a timely manner. They earned a life long customer!!! read more

This is an amazing family owned business the father Raul senior has a lot of knowledge of the flooring business and his two sons Saul n Raul are just us professional and are great for taking care of all your flooring needs best of all I love their prices... read more

What an amazing experience! We wanted laminate for about 1000 sqft in our home. We had roughly 3 quotes prior to finding Raul. His knowledge was outstanding, from quarter rounds to base baseboards. What my wife and I appreciate most was his personal service. You can definitely tell this is a family business because of the care and attention to detail. Francisco the installer was also a class act as well. read more

Hired Raul and his crew to put down tile in our house. At first was pleased with how it turned out. Then 2 days after completion the grout lines started popping or desinigrating. Let them know of the problem and they came over and fixed the few lines...then it started doing the same thing all over....something was wrong. We called again and Raul came over to inspect it. He scraped around 7 tiles and told us there was a problem with the grout it wasn't his problem...ok. so I called the company that sold us the grout. A rep can out and said no problem we will take care of the sitution, but to wait until we did the kitchen so it would all match. Unfortunately our kitchen got put on hold due to unforseen family issues. W hen the time came to do the new floors and fix the old Raul said it wasn't his problem and dismissed the issue...we had a mapei rep come out and test the grout. The results showed that the installers "washed" the grout to much...i spoke to Raul's installer about it and he said that's what they say when they don't want to take responsibility....Ok that's fine. Let's get it fixed. I discussed and agreed with Raul's installer a date of when they could do the installation and they never showed up or returned calls or text....the lack of professionalism is very disappointing considering I was trying to resolve the matter with ease.... read more

Raul is the man he was so accommodating great attitude and the price was right.Also the installers were very professional neat and on time.I highly recommend this place for all your flooring needs. Thanks again Raul. read more

We needed quality carpet that was in stock and could be installed within a few days to move in to our new home. Went to the big name stores and their in stock carpet was so thin and cheap looking. My friend referred me to Specialist N Flooring and they were able to offer me a large variety of high quality carpet in stock and installed within three days at much better prices than the big home improvement stores. The install was flawless and we are so thrilled! Raul was great to work with and answered all my questions. They also carry tile, wood and laminate both in stock and special order. We will be going back to Specialist N Flooring as we move forward with our home improvement plans. I referred my sister in law after our experience and they were very happy as well. read more

This is the best flooring company by far! Great customer service and amazing job! Raul was such a pleasure to work with and he responded back to messages right away! I would highly recommend this company to everyone one! read more

it was a great experience dealing with Saul,the owner and his brother, Raul.My husband and I visited the warehouse twice and it had tons of choices whether hardwood,tiles,laminate,or carpet whichever you prefer. I have a 2 story 2800 sq. ft. house and my family decided to have laminate downstairs and carpet upstairs. We demanded to install it right away because of personal reasons.Fortunately, it was granted and acdg. to Saul and Raul, the job will be done in 4-5 days...OMG my flooring is perfect and exceeded our expectations! My neighbors had very good complements!...the workers were very efficient and hardworking..thank you to Jose,Jesus and the other 2guys who worked so hard..HIGHLY RECOMMENDED TO EVERYONE! Please visit their warehouse in Ontario or Corona and you won't be disappointed.the price is really affordable and fair.....Just very professional and very nice people! Thank you Specialist N Flooring! read more

Can't beat the prices and service! Raul knows his stuff and he genuinely wants to save you money.

Raul Jr. is definitely a man of his word! We promised our kids we'd move in and spend Christmas in our new home and Raul Jr. and his crew delivered as promised. The floors look amazing and we (most importantly the wife) are extremely happy! I was impressed by Raul Jr.'s knowledge on flooring. He gave us great advice and answered all our millions of questions thoroughly. Also, the prices were reasonable and they don't nickel and dime you. I would definitely recommend Specialist N Flooring for your flooring projects. What a Christmas to remember! read more