Unresponsive, No Follow-up, Stole my money Called Specialist N Flooring to order a box of luxury vinyl to finish floor project. The phone was answered promptly only to be greeted with, "I'm with a customer I'll call you back." I missed their return call about an hour later but they also sent a text message. I responded to the tex with the information on the flooring I needed. He gave me a price and requested that I pay via apple pay and that they'd have the flooring the following Monday or Tuesday. I sent the money and that's the last I heard from them. I never received a call letting me know the flooring came in. I got a hold of a warehouse worker which claimed he knows nothing. Even got a hold of Saul only for him to say he will check on the order and call me right back. Now my calls are not answered. Crazy to think there are businesses surviving out there that do this. Luckily for me I'm only out $90, but damn, who does this? Avoid this company. read more

Went in to the store a few months ago and met with Saul to come out and measure. He said no problem, he could come out the next day and measure. Waited the next day, the next day and the day after that and no Saul. Went back into the store and he recognized me and said he was busy with personal stuff and he would come out and measure. Never showed. Went to the store that last time and he finally came out to my house to measure...never heard from him again. Not sure what happened to this business, but they must not be hurting for money to do my 1,200 square feet downstairs flooring. Will be going elsewhere from now on. read more

Family and friends referred us here after they had great experiences with Raul, Raul Jr. and their team. We were no different. We replaced our very old carpet with tile throughout the entire house except the bedrooms. Raul assigned Victor, Luis, and Rigo to our project and we couldn't be more pleased with their workmanship. They also took great care with moving furniture around and even replaced one of our toilets which was found to be leaking after it was removed for the bathroom installation. The layout of the tile was also superb and seamless. We are super happy in our "new home"! read more

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I had flooring installed by Specialist n Flooring in Corona about 4-5 years ago and have been experiencing serious issues with the flooring lifting at the edges since last late 2025. Since the flooring came with a lifetime warranty, I contacted the company for support. I have reached out multiple times since October/November 2025 and have been repeatedly told by the owner, Rahul, that a warranty claim was submitted with the flooring manufacturer. However, there has been no follow-up and no resolution. Each time I contact him, there is a new excuse -- he's sick, he's following up, or he'll get back to me -- but he never does. I personally contacted the flooring manufacturer, Eternity Flooring, and they confirmed that they have responded to Specialist n Flooring. Despite this, Specialist in Flooring has failed to communicate with me or take any action. I spent over $15,000 on flooring throughout my home and have received some of the worst customer service I've ever experienced. At this point, I'm not even asking for anything unreasonable -- just basic communication and honoring the warranty they advertised. I would strongly caution anyone considering this company. The installation may look fine at first, but when issues arise, don't expect support or accountability. read more

Great service and great prices! Saul is amazing. Had no issues at all. He was responsive and helped me pick out the flooring that best suited my needs. His guys did a great job on installation as well. I was surprised and very happy with all the work they did in just one day. read more

Specialist N Flooring - New flooring - Flooring Near Me - Corona, California

They did a great job. Came out to measure the same day. Reliable amd clean. Great job all the way around. Raul was great! read more

Specialist N Flooring - Flooring in kitchen. - Flooring Near Me - Corona, California

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These guys are very friendly and helpful! Great pricing and delivery. They were recommended to us from the flooring manufacturer we wanted to use! read more

We hired, Saul, and his team to do our flooring in 3 bedrooms. They were very professional and prompt. We received great pricing and work. The crew picked up after themselves and left the rooms clean. We'll definitely contact them for more future work. read more

Specialist N Flooring - a hardwood floor in an empty room - Flooring Near Me - Corona, California

They knew exactly what I needed and went ahead with their suggestions and it worked out perfectly! Highly recommended!

The team at Specialist N Flooring is awesome. I had a wonderful experience with every one of there team members and wish I knew everyone's names to thank them personally. Raul was especially helpful in the decision making process, and Victor did a beautiful job with the installation as well as working with me to keep my pets safe. Beautiful job! read more

Specialist N Flooring - VALI FUMO wood look tile planks - Flooring Near Me - Corona, California

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These guys have been so helpful in providing the flooring for our remodel of my parents home. They are knowledgeable and have a wide selection of flooring. I was able to get a great deal on beautiful 100% waterproof flooring. Couldn't be happier with the knowledge and service. read more

We had a massive slab leak that flooded our whole downstairs, everything was torn out. We'd only just completed a remodel of our house a few years ago - most of it we'd done ourselves, which means we understand not only quality work, but the amount of skill, patience, and attention to detail that goes into laying flooring and baseboards. Because of the situation, we didn't have time to re-do our floors ourselves, so we hired Specialist N Flooring because they were 1. competitively priced. 2. had a good reputation for quality installation. And 3. they could work with the timeline of all the other construction happening to repair the full scope of damage to my house. I'm verrrrry particular with the details, but as you can see from the photos, the install team was fantastic. We even had a sunken living room that my husband and I built up with floor joists to level it with the rest of the house, however there was one section where the concrete was slightly higher than our OSB board. The install team came in and ground down the concrete to insure perfect alignment between the two materials - without me having to ask. We have rounded wall corners, and instead of sandwiching the corners and pouring in caulking to fill the gap, they did a high-end edge that pleases me no end, and again, I didn't have to ask for it. When we chose tile for the laundry room, I said I didn't want one of those bulky transition pieces, and the install team had zero qualms with aligning the edges and building up the concrete to make it perfectly level with the wood. I would 100% use them again. read more

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Needed new carpet asap and didn't know where to start. We were referred by our contractor and Moses was very attentive and knowledgeable. He was very patient with us even when we kept asking questions since we knew nothing about carpets. The prices are amazing as well. Very thankful to have found them! read more

Specialist N Flooring had a phenomenal selection in flooring, but their customer service is even better!!! Moses not only helped me in my selection, he made sure to get me the best price available!! read more

Ok all that are reading this. I am an old school guy and believe in customer service so I have to give credit where credit is due. Flooring is a mind boggling undertaking and there are alot of shops that do this so I did my homework, read reviews and tried to educate myself on this animal. After deciding what we wanted, with Saul's help (the man) I have to be honest I shopped around for the same flooring and carpet. Not only were they completely reasonable on price the communication and personal service was stellar. I highly recommend Saul and his professional installers who were courteous, neat and a pleasure to work with. My carpeting and flooring are absolutely perfect and couldn't have asked for nicer. Thanks for a job well done and a very Happy husband and wife team!!! read more

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Of the 4 quotes we got this place had the lowest estimate. When it came time to pick a color we stopped by to borrow the sample board but it was misplaced or another customer possibly never returned it. Saul ordered every sample we considered. But even after that we were worried we may have missed a color we would like. He tried reordering a board but Mohawk had it on back order. So he borrowed one from a friend's carpet shop. When it came to installation we had Osvaldo on time. Thought it'd be 2 guys but he knocked it out pretty quick. Installation was smooth. Was happy with the result. Overall great experience. Definitely recommend Specialist N Flooring. read more

We picked Specialist N Flooring due to their good yelp reviews and great prices. They did not disappoint. Raul was great from the get go. He really went out of his way to make sure everything was perfect. The installers arrived on time and were very professional. Raul even came back through during the installation to make sure everything was done properly. We highly recommend this company and will be going back in the future for any flooring needs. read more

From start to finish this was an amazing experience! Very happy with customer service and installation of our carpet! Every employee we worked with was very knowledgeable and nice. Plus I requested the stairs to be wrapped and they did a fantastic job! Price of carpet and installation was great too!! Highly recommend Specialist N Flooring!! read more

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This is a long awaited review but I wanted to share my positive experience with Specialist N Flooring. I had been shopping around for a rustic looking porcelain tile that looked like wood for my kitchen, family room, dining room, living room and hallway. Visited many stores including Lowe's and Home Depot. Price wise and the very best price I found was on a bea was utiful tile at this establishment The gal in the warehouse (I think it was Lisa) was super helpful and very friendly. They also did the install of the tile and did a very good job! I definitely recommend Specialist N Flooring for all your flooring needs! read more

Horrible service. Apparently its family owned, Saul and his father have no integrity. They sold me left over materials different texture of carpet. Since they have been in business apparently for 40 years, clearly they have done this for years. It's called stealing. Also the fact that they open shop 30 minutes because they are short staff. I do not recommend this place, well only if you want to get ripped off. read more

Saul and Raul were very helpful and patient when I picked out flooring at their warehouse. I was impressed by the quality of the selection compared to floor and decor. We love our new floors now! They completed installation in a day and a half. When the guys we're working on installing they were polite clean and fast. The only thing I was worried about was prepaying for labor, but they came through when they said they would and completed it in a timely manner. Saul is very knowledgeable in flooring and the product they sell is high quality. We will recommend them to our friends. read more

Wow where do I start... From day one Saul the owner was very helpful. He pro used us with a very reasonable price. Even better from those we have seen in the Anaheim flooring warehouse stores. We had chose a porcelain wood look tile and he provided us with a great deal. When we went back to seal the deal we saw a newer Italian made wood look tile and he gave us the same price. We ended up going with about 2100 sqft of wood look tile and about 700 sqft of new plush carpet, and also 6" baseboard throughout the house. Saul was able to provide a great deal for tearing out our old 20 x 20 tile. I was really concerned about the demolition. Day 1 his crew arrived and they were very professional. I was so surprised that it only took them one day for demo. The 4 remaining days they were able to install all the tile, carpet and baseboards! The finished product was awesome! I could really tell the difference from our previous installed tile that was not quite level, but they really did a great job. Saul kept communication open throughout. Couldn't be more happier with outcome. We were really nervous due to the project being so large but all and all I would recommend Saul. He will work with you and count on their professionalism. Thanks Saul and your crew from the demo, tile, carpet and baseboards were all great! read more

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Raul was great helping me pick out flooring! Great price on flooring and installation! Install from Juan and his co-worker were great! Very experienced and did a great job! read more

Specialist N Flooring - Dining area to kitchen. Did a good job on transition piece - Flooring Near Me - Corona, California

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We had such a wonderful experience last year with the team at SNF I knew we had to use them again. I have to say they did not let me down. I had an issue with the flooring manufacturer delivery time but their staff constantly kept me updated, always called me, I never had to hunt them down and ask for information. I LOVED the installers. Very professional, at the end of the day they cleaned up everything including the work area of the garage. I highly recommend this company. read more

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I went to several flooring stores & this place has competitive prices & the BIGGEST selection over all the other stores I shopped at. The customer service is excellent and personal. My husband & I were under a deadline, so the folks here connected us to the manufacture near City of Industry, where we able to pick up our vinyl flooring so we didn't have to wait another day for it to be delivered to Corona. We got the vinyl flooring just in time for our installer & it looks fantastic! We also bought baseboard here. We were happy with everything & will return for future flooring needs! read more

Specialist N Flooring - signs on the wall - Flooring Near Me - Corona, California

Excellent service from Raul. He delivered tile and helped with the entire process. I definitely would recommend his business, prices are fair also, great variety to choose from on flooring. read more

Specialist N Flooring - Flooring selected, looks beautiful. Porcelain tile. - Flooring Near Me - Corona, California

Had such a great experience working with Raul and his staff! They were so patient with me during the selection process and were always available throughout the day for any questions/concerns I had. Raul provides good rates and the end resulg was excellent. His workers are professional and competent. Would highly recommend! read more

Best place and best price to shop for your flooring needs. We went to 10 other places before my friend told me about Specialist n Flooring, wish we knew about this place from the start. Raul the owner, helped out my husband and I. He's very nice and knowledgeable but most important he's willing to help us out regardless if we had him did our installation. He gave my husband tips because we were going to attempt on installing the wood floors ourselves but we ended up using his installer at the end. So glad we did, his installer Jose and two of the guys that worked with him came out and got the job done in two days. That included demo and putting in wood floors downstairs, upstairs, stairs and carpet in one bedroom. It turned out beautiful! We will definitely be going back for future needs! Raul can definitely be trusted plus every one that works there are very nice and helpful read more

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This 5 star is solely for the customer service that Lesly provided! Thank you again for your help!! I have recently purchased a home and I wanted to transition from carpet to laminate flooring. However being new to the area, I didn't know where to look. So I turned to the trusty advisor of Google! And thank goodness, Google led me to Specialist N Flooring. When I got there, I was associated with Lesly, who is a very sweet young lady. She was very knowledgeable about the flooring that was available. Lesly not only answered my multiple concerns, she also gave great recommendations based off of my personal preferences. Overall I would recommend Specialist N Flooring for the pricing and choices. And I would definitely recommend Lesly for her impeccable customer service and knowledge! read more

Raul and team provide excellent service. I have bought flooring and baseboard from Specialist n Flooring on multiple occasions and every time they have been reliable, cost efficient, friendly and professional. They do great installation work too. Raul goes the extra mile to help his customers. You simply won't get this level of service, assistance and value from the large chain stores. I highly recommend them. read more

Overall, Raul provided a competitive estimate with the carpet, wood tile, and oversized base boards for our new home. We shopped around but because Raul has over 26 years in flooring experience we trusted his judgment. The work crew were responsive to our time schedule (coordinated repairs from Ft. Bragg, NC)and Victor took personal responsibility for additional repair work as it was needed. Bottom line, our floors look great especially, the wood tile downstairs and in our bathrooms. We highly recommend Raul and his company. Mission accomplished! Thanks guys! read more

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The in-store experience was good and prices were cheaper than others. The installation not so good. Developed bumps all over carpet from poor installation. Called to see if they would do anything about it. Got a tough luck response. Hired another installer and paid 250 to fix what they didn't do right the first time. read more

Specialist N Flooring - Poor install - Flooring Near Me - Corona, California

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So disappointed. I went in twice in person, and once through Yelp to request a quote and have someone come out to do a measurement for my floors. All of my attempts were completely ignored. I even requested and set aside a time for someone to come out; our time was wasted.. Out of all the companies I contacted this is the only one who would not respond. Didn't have the courtesy to tell me If they didn't want the business. Just blew us off. Furthermore they expected that I come in first to pick out my product before even giving a ballpark figure. This is the only company who did this. Luckily I found another company who offered a better product and got back to me immediately. read more

From Lisa, at the front desk, to Saul, the man with the plan, and Fransisco, who installed the floor, thank you all so much for making my dream a reality. Your professionalism, knowledge of material and affordable cost is second to non. read more

Specialist N Flooring - Flooring Near Me - Corona, California

Raul and his team are the BEST! The prices are unbeatable, the product is top of the line and the customer service/installation is impeccable. I have used Raul and his team(s) for two houses over the past 5 years, including tile, hardwood floor and carpet (removal and installation). I was beyond happy with the service. I could not have asked for better service. I recommend him to everyone. Truly a gem! read more

Saul helped us choose the perfect floors that we were looking for in our new home! We couldn't be happier with our home and how the floors turned out. We ended up using his crew to install the floors- they were very prompt and gave me an accurate estimate on how long the process would take. His crew is very respectful and super clean after pick up or clean up. I definitely recommend Specialist N flooring and I have already referred them to everybody that's complemented our floors. I will definitely use them again for any future projects. read more

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Specialist N Flooring definitely hit the mark on cost and quality! Of course, everyone is out for a great deal, we lucked out with not only a great cost on material but quality in workmanship. I was referred by a dear friend of mine and I'm grateful for that. We reside in Lake Elsinore and have been going through a long, loooong re-model; Specialist N Flooring literally swooped in and took care of the project efficiently! Cost alone, they saved us $1.10 sqft on tile. Installation was a breeze! Installers were courteous and troopers when we ran into some issues with a guy installing counters (LATE) at the same time! Nevertheless, their whole team is awesome! We're extremely happy with our gorgeous flooring! read more

Was super upset, I have been trying for months to go look at what they have to offer and I finally got the day off to go pick out my flooring and I went in with my hubby and no one even bothered to look up and greet us or ask what we are looking for. My hubby even had a note book out with dimensions so we were serious about buying flooring for both houses. After feeling like fools because we had no idea what we were doing we just walked out Im sure they didnt even notice lol.What sucks is that I still do not have flooring, I was trying to post this without stars but was not possible. Im a supervisor for a huge office store and now I know why greeting everyone who walks into the store is very important read more

Raul and the team took great care of us! Even through some challenges with damaged tiles(not their fault) Raul Came through and supplied the replacement tile in enough time so the contractor Victor could finish the job on time. I will be recommending all my friends and family your way. I already have recommended our friends Jeff and Terra to you guys. read more

Extremely happy with my new carpet. It took some phone calls for Saul to meet for measurements but his brother Raul stepped in and came through even last minute on a holiday weekend. By the following week Saul had his team scheduled for install. They were on time, clean and even having to wait on additional material they did not sit around. Their guys kept busy. It is so important to have the ease of feeling with no stress when your doing upgrades in your home. And though communication was a lil difficult at first...Saul and his team came through for me. Thank you Saul and Raul. I have 2 referrals ready for pricing and I hope they come through for my friends as well. read more