Highly recommend West Coast Spa's if you're in the market for a hot tub. I began looking for tubs…read morebefore the state fair knowing dealers often have discounts around that time. I met with multiple sales reps of multiple companies and noticed a trend - very slimy, shady, used car type sales people. Prices wouldn't be posted anywhere, they'd claim everything is on massive discount, then when I said no thanks they'd throw in an extra 10% off because they liked me. The process was unclear and felt slimy. Smash cut to walking into West Coast. Immediately upon walking in the prices were posted on the wall, and they were substantially cheaper than even the great discounts other manufacturers were offering. Forrest was honest, genuine, and extremely knowledgeable about his products, maintenance, and all the questions that come along with being a first time hot tub buyer. Honestly, he was a huge breath of fresh air. I am super satisfied with my experience with west coast spas as well as the tub I got which I use every day. Thank you for making the process so easy and clear compared to other dealers in the area!

Locally made with great customer support. Forrest has been…read morevery helpful and informative. He provided instructions for our chemicals that are easy to follow and is available for questions. He helped us find the right tub for our needs and we love it! Pricing is competitive.

We sprung a leak after 10 years! We checked with Spas of Oregon about a repair since that's where…read morewe bought our spa. On repair day, Russell ( the amazing repairman) called to see if he could come by early. That almost never happens! He fixed the problem, made friends with our dog and the charge was reasonable. No complaints at all.

Bought my spa from Spas of Oregon three years ago and have enjoyed it since! I stopped by this week…read morebecause I needed a replacement part and to get some help with my spa lights. The owner was amazing - very friendly. I left with spare parts that I needed and booked the service on my hot tub to replace the lights. I'd recommend Spas of Oregon to anyone looking for spa needs! Plus....the shop dog is so nice!

Absolutely love this place very very honest owners!!! I got a swim spa from there and they were…read more100% honest and on time!!!! I would definitely recommend this to anyone!!! Five star plus company!!! Thank you very much Adam!!!

First let me say the sales clerk was incredibly nice and fun to deal with. She told us there were…read morenew owners and a transition was in place. a month ago I spent 359.00 on all the items we were told our pool needed to be up and running. they said they were out of almost all of it but the order would be in the next day. we were told we would get a call when the shipment arrived. a month later we have gone in and called and have not gotten anywhere. we have only received excuses and reasons why we need to call back later. this includes being left on hold for 30 minutes and counting (yes I'm on hold as I write this) my credit card company will be my next call to dispute this charge.

Western Hot Tubs and Supply is great! Family owned and operated business and they absolutely go the…read moreextra mile! They have a great selection in their store and also have supplies for all your barbecue needs!

Very knowledgeable, friendly and personable family owned business. I definitely recommend them!…read more Andrew knows his way around a hot tub, not only did he fix our hot tub, he took the time to explain, and show us exactly why it wasn't working properly. Top-notch service! Honorable mention: the delivery team is amazing! Very friendly and easy to work with.

THIS UPDATE IS FOR SWIM LESSONS: hands down the best community for swim lessons there is. The kids…read moreare given a productive learning environment, which caters to children and their needs as tiny humans. Whether your child is terrified or excited to learn the teachers are able to work with them and make the fundamentals of swim and swim safety fun. They are patient and kind and listen to parents lead on what children need (because parents know them best). There are pins to earn as motivation to learn, and when they graduate Bobby Jo is great about making them feel special for accomplishing it. More than anything the parents are able to be at ease, and the kids needs are met. The teachers and deck manager are attentive and take it seriously while also creating a community. This is the only branch that offers swim times 5 days a week and during the day (12 noon) Thursday. The new program, once you're registered, allows you to pick and choose each day/week based on your schedule so if you're out of town a couple weeks you can make up the time the following week. There is a hot tub, lap pool, and therapy pool (warm like a bathtub). There is such a stark difference from river rd south the kids and parents look happy.

When I was signing up for membership a couple years ago the employee who was doing my application…read moremade no attempt to hide my personal information. It was displayed on the computer screen, which was easily viewed by ANYONE walking past. Since I had been a member previously, my personal information was on the computer: Driver's License info (which I did NOT provide) insurance info, social security number, address, phone number and more. I was shocked and concerned about the lack of respect for a member's information. When I asked about corporate security in place against breech of information there was no reassurance. I did not return to renew membership.

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I sent photos in for a delivery weeks ago. The driver called me before my delivery to talk about…read moreit, despite trying to coordinate in advance. Delivery took over two weeks, which was disappointing. I was told it would be first thing in the morning and received a call the day of the delivery and they said they were on their way. It's only about 45-60 minutes away. Nearly two hours later, they arrived. I wouldn't purchase for here if not for their contract with Costco. Employees gave me conflicting information and the one who worked at the Costco event seemed to not even care about what he was selling and did share much info. I ended up driving from Costco to the Emerald store to get better and more thorough information.

Scammers got h2o tested here they said high metal count. Sold me 3 bottle at 28.00 each and told me…read moreI needed to buy a new filter. They would sell and install for 1500.00 and before that they wanted to rent a filter to me at 125 a day. I spent 200 for the metal problem. Same day I took my water to Leslie pools and they tested it and my metal was fine just an algae problem. I bought 30.0 worth of stuff from Leslie pools and three days later we are swimming. I don't trust northwest pools at all and the female that works there is very crabbie

I made an appointment, which he forgot about, and then he ignored all of my subsequent attempts to…read morereschedule. Very unprofessional. Don't waste your time.

Very professional and accommodating. Worked to stay in our budget. I would highly recommend them…read more Also they had the best price in the valley. Swimming pool installation, concrete work, retaining wall and sod work.

We worked with Arne Jensen Landscaping in the summer of 2025 to install a new fiberglass pool in…read moreour back yard. Aren and team, and his foreman Travis were simply amazing to work with. They completed our entire project, which in addition to installing the pool, included regrading the lawn, building retaining walls, a new irrigation system, and a complete landscape design, in roughly 3.5 months. Aren has a great eye for design, and came with a lot of great ideas, while also listening to us closely to understand what we wanted and what was important to us. Travis made sure all of the details were handled, and that everything was done with a high standard of quality. Once the project was completed, they followed up as needed to address any issues we had. The result was a collaborative effort that turned our boring patch of grass into a backyard oasis.

The outside of this business is so inviting! You will find colorful tables and signs that say "60%…read moreoff!" You walk into a showroom with some exciting and inviting items for your backyard oasis. My boyfriend and I just bought a house and it came with a hot tub-a first for both of us. We were excited to find a store that specialized in pools and spas! The most *unfortunate part is the owner. We went in to simply buy hot tub test strips. We were side swiped by the owner who was going to 'help us' She treated us as though we were being screened for adopting a child. She was anxious with a superior tone that would make anyone feel scolded. It was uncomfortable to be around her. There was no browsing or space to look for the supplies-because she definitely owned the room. We wore masks and were respectful to maintain social distance. We simply were quiet and stayed on task asking for test strips. She went on and on about how she 'always has to educate people about their spas.' He voice was loud and she would eye each of us-looking us up and down. At one point my boyfriend said, 'so do you not want to sell us the test strips?' After we were scolded and schooled on our spa we left feeling just icky. Why would anyone ever shop there? Best wishes if you dare to enter....

Our family has been customers since 2012. The staff knows our names and has helped us in a variety…read moreof ways, such as solving pool chemistry problems, emergency pool pump replacement when we were out of town, and figuring out the best way to enjoy outside living in the Pacific Northwest.

You can do a triathlon here 1) Tennis 2) Pickleball 3) swim so get on down get off the couch and go…read morelearn a new sport! Never too late to pick up a paddle, a racket or some swim goggles! The staff are awesome too! Tell them "Rob Lobster" sent you and you can get a free cup of water!

The location itself is nice, the people not so much. We have been here twice recently, once for…read moretheir Easter egg hunt in April and once for a fundraiser tournament in May. Both times the people around were not welcoming. The Easter egg hunt we didn't even get to do because they ran out of eggs after the first group even though 100s of people RSVP'd online. During the May tournament there were club members who were very unkind and you could tell they were proud to show off how much better they were than the beginners that showed up. They promote new classes and coaching but based on my experiences with multiple club members I would not want to be a new person in this space. The owner seems nice and passionate about his work and the courts are well taken care which is unfortunate as I would have loved to try this place out if I didn't feel I'd be judged the whole time.