I only give this 1 star because there is no lower option. We were sold on this store to buy our…read morehot tub because it was a local mom and pop shop and the salesperson touted their customer service, well, it ended up being a nightmare, whatever you do, do not buy a spa from this place. The second day we got the spa, the LED light went out. Spas and More said they would have to order me a new one. A week or so into it, the spa completely shut down, no power. Spas and More said I had a bad power cable and gave me a new one. I went to install it and found the entire circuit board was fried and burned. Spas and More were perplexed but almost 2 weeks went by before they could send someone out after I called frequently. Who did they send out, the salesperson's grandpa, who by the way, was not an employee nor had ever worked for a spa company and was not a certified tech. He installed a new circuit board with and replaced the light and assured me none of this was my fault and it was all covered under warranty. Right after Christmas, spa was cold and the pump would not work. Weeks went by again after I called repeatedly. I was continually told to reset it, unplug it, drain it, hop on 1 foot and push this button etc all with negative results. Finally, after a couple of weeks, the salesperson told me that they were not going to come out and fix it because they already replaced my circuit board and said it was my fault and that I would have to talk to her Dad. Dad never called and I have a brand new broken hot tub. I ended up calling the manufacturer and telling them my story. The next day I was magically called by the salesperson who said a repair tech would be out. I was contacted by said repair tech who was a nice guy. I asked him if he worked for the company to which he said no and that he just helps them out. He said my pump was broken and ripped it out and swapped it out for another pump on a floor model. It still didn't work. Then he realized it was a simple fuse on the circuit board and he had to run to the hardware store to get a fuse. Finally, it worked. The manufacturer actually transferred my Warranty to Emerald Outdoor Living and they came out to check Spas and More's grandpa and helper friend tech's work. Emerald found that Grandpa had wired the circuit board wrong and the spa was using the pump at only 1 high speed and not the 2 speeds it was supposed to run off, hence blowing the fuse. They fixed it and I've had zero problems. It really is the worst customer service experience I've ever been apart of. My wife and I were nothing but patient and understanding and the opposite of needy "Karen" customers recognizing these are all first world problems. However, the flippant kiss off we got was disturbing and to this day, we've still never heard from them. Buyer please be ware.

This family-owned biz was easy to work with, even though we had to wait a month for delivery (which…read morereally wasn't that bad, all things considered). Danny, his daughter Alissa, & their team made purchasing to installing our tub flawless.They made sure we were happy every step of the way. We would recommend them. They care about their customers, are professional, & have decades of experience. Suggestion: Do 220 volt so that your tub can stay warm & toasty those cold Oregon nights!

They say you get what you pay for, well that's not the case with Northwest Skirts & Spas. You get…read moreway more than you pay for! My wife has given birth more than once, and with that some horrible back and neck pain, so we were in the market for a hot tub, only problem is we couldn't afford one. If you've been looking for hot tubs at all, you know they'll run anywhere from $10,000-$25,000. A friend of mine told me about this place that sells used hot tubs, and they do a great job at making sure they run great. I went and checked out the place and met Leo, super nice guy, very knowledgeable with his products. When he showed me a hot tub that my wife and I liked, my jaw dropped when he told me the price, probably 1/4 of the cost of a new spa. I thought that was just the price of the hot tub, nope I was wrong. He also included a brand new spa cover and delivery along with the price! We've been using it every day and couldn't be happier, my kids love it too! It has a few small dings, but who cares! At least I don't have an empty bank account, I probably saved about 8k on our model! If you go there and don't see a spa you like, just come back a couple weeks later and check again, they are always getting new inventory. So unless you feel like wasting big money on a new spa that's going to lose value on your first day of using it, then come see these guys and save a ton! Thank you Leo and to your family. We are so appreciative!!!

We received our spa in May of 24. We've had nothing but issues with it. Leo was helpful at first,…read morebut then went missing when a leak couldn't be chased down. We were told we would receive a "everything is new" except the shell tub, this wasn't the truth. On their website it states they stand behind their products, again not true. We've texted Leo numerous times with zero response. We've now hired a real professional and he found the leak which was a jet. It's been leaking for a long time and the whole side is rotting. He also discovered a lot of gelatinous fungus. We now have a giant mess on our hands! This is far from what we were promised. Buyer be aware! The last photo is our new repairman squeezing out the styrofoam that's saturated with water.

Western Hot Tubs and Supply is great! Family owned and operated business and they absolutely go the…read moreextra mile! They have a great selection in their store and also have supplies for all your barbecue needs!

Very knowledgeable, friendly and personable family owned business. I definitely recommend them!…read more Andrew knows his way around a hot tub, not only did he fix our hot tub, he took the time to explain, and show us exactly why it wasn't working properly. Top-notch service! Honorable mention: the delivery team is amazing! Very friendly and easy to work with.

My tub is a little older but you couldn't tell if you ever used it. My main panel decided to go out…read moreone day. Just a cold tub. Adam was able to get the new version of my old one and I was back in business in a relatively short time. I also got a new cover and if you sat in my 10 year old tub today. you would think it is only a couple of years old. Precision really is the best and Adam REALLY know his business inside and out. Thanks PSS!!

We purchased a refurbished hot tub from Adam at precision spa about 6 years ago. The hot tub is…read morestill running strong and have had nothing but great dealings with Adam. We would highly recommend and purchase again.

The only place willing to work on my pool! Very nice guy, came to fix a very neglected pool and let…read moreme ask lots of questions and taught me how to better care for my pool.

Shit sandwich... positive, negative, positive…read more Scott is a good man... Ernest and likable Some people don't know how to run a business... in this case you don't get price quotes before the work so the bill is huge before you realize what you are paying for... deadlines get missed... goofy mistake happen... then it's a weird reconciliation between what happened and if it was fair... and how much do you want to fight over a couple hundred bucks And I would use Scott again. Why? Because I think if I did a better job being clear about what I need from Scott... he is basically good at what he does... and there aren't a ton of options. Look... this guys got some bad reviews... I could have done that but in truth half of what didn't go well was me... so maybe some of those bad reviews aren't fair. My advice... give him a chance but really... really manage the work

McPartlin is a good salesman, says whatever it takes to make a sale…read more After that it all falls apart. Delivery with no promised demo, and missing parts. Was told with demo that deliver would take 1-2 hours of my day. Because they had to send a 2n md person to actually do the demo, had to go back again for missing parts, it was 8 hours! My entire day! No apology. I ordered lights in mid July, told a few weeks, it's now mid October with no delivery date yet. I will say the tech who did come out to do the demo, and discovered the missing parts, was a great guy. Seemed to know his stuff. Too bad he is retiring. Hate to drive so far for parts and service, but to avoid this place, will be worth it. Two stars because the tech was helpful.

These guys are the best, this place reminds me of the way service used to be before the fast placed…read morebig stores and on line shopping. stopped in this morning with fuel problems with my tractor. first talked to Brett in parts, welcomed me in and very nice and helpful. Figured out what I needed, fuel filter was about a third the price as Napa. Next I talked to Ryan the sales manager. I Had some questions about the value of my tractor, he took his time, looked it up and gave me some ideas on selling it. I asked if service was open to get some help with my fuel system. He took me in the back and we found Luke, the outside guru jack of all Kubota mechanic. I told him my problem and he took the time to tell me what I needed and walked me through how to fix my problem. Can't say enough good about these guys. Most places would just blow you off and say go look it up on YouTube. Keep it up Small town service still has what it takes. Steve

I never thought shopping for a vacuum would be this easy. After exhaustive online research and some…read moreregrettable purchases of Shark vacuums (which suck, by the way, pun intended), we finally did the smart thing and went to Rich's. Granted, you're going to spend a little more than that crappy Bissel, Hoover, or the carpet-eating Sharks. But you will be so happy you saved yourself the aggravation. And your carpet will thank you too. We opted for a Simplicity cordless, which is the sister company of Riccar, one of the brands they highlight. Cordless was something we'd never really considered, but it is sooooo much easier vacuuming without constantly fighting the cord. Inside the store, it's clean, really clean, but then again, it is a vacuum store! The staff were knowledgeable, courteous, and relaxed--not the least bit pushy, which we really appreciated. And they gave us a great deal on a floor model. Also, for those of you who appreciate a really good sewing machine, Rich's has some real beauties. I don't sew, but I could tell the machines they carry are high-end, quality stuff. So, if you need a good vacuum or a nice sewing machine, this is the place to go.

I highly recommend this establishment. I took my sewing machine in to find out why the top thread…read morewould not bring up the bobbin thread, and after the guy took off the plate and cleaned out the bobbin area and changed the needle, it worked fine. He did not charge me for the needle or his time. Great customer service.

We were very pleased with Sylvia and the entire Silver Stone cabinet install team. Their…read morewillingness to due this remodel on a very tight timeframe of 3 weeks was about 6 weeks faster than their competitors. That's why we chose them. And frankly their price was at least a third to half of what the big box stores would have charged. We love our new kitchen and highly recommend them. Here are some before and after pics.

i confess, i can hardly wait until i can get my entire house remodeled, your photographs are…read morebeautiful AND I would love to have my house look so clean and brand new.