Very wonderful service on our cars. Exceptional in fact. Fair and balanced pricing. Will definitely…read morerecommend and return,

Rotated directional tires, changed cabin filter, oil change data all done incorrectly. Communicated…read morethis to management in person. I cannot endorse their work quality.

I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

The horn in my 2014 Focus was not working, I called several local shops for repair estimates and…read morereceived either vague or extremely high quotes. John at American Auto repair gave a very reasonable estimate, The horn was repaired the same day and the price was even less than his original quote.!!! John was friendly and very helpful. I will definately return here for any future repairs!!!

Super impressed by the sound advice I received regarding my 2017 Impala. I feel like American Auto…read moreRepair suggested a low cost solution to an issue I had with my car. In addition, they provided advice on where to go (and where not to go) for transmission work.

Auto Solutions is simply the best auto repair shop I have ever experienced. They are thorough and…read moregive the best price possible. I have found Auto Solutions to be trustworthy to a fault. I would strongly recommend them to anyone for their auto repair needs.

The team at Automotive Solutions is so great!! Very thorough! I can't thank Jason and Brett…read moreenough!! They found the issue and addressed it!! Thank you!!!

I was referred to Bob's by a friend who said the business does a great job and doesn't price gouge…read more I called and set up an appointment to drop my car off. I figured doing that my car would be there all day. I arrived at 8:10. It's tricky getting in their lot. You can't get in off of Grand River. You have to go in near Dollar Tree. Anyway, got there and they immediately got my car checked in. Within an hour they called me and explained what needed to be done and gave me a quote. I needed new brake pads and rotors. I can't say whether the price was fair or not, but I needed it done so I went with it. Time is money so I didn't want to get a bunch of quotes. An hour and a half later they called and said my car was done. 2.5 hours was all it took and I was pleased with that. I went in to pick up my car and the check out process was easy. Brakes are working great. All of the staff I interacted with were great. I appreciate the fast and friendly service!

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

MARK'S ad says "Honest" and he is. Office very professional and helpful. My husband took his car…read moreto MARK'S for years. Now I do. i am VERY impressed with the staff, service and repairs. The prices are fair too. Did I mention they will drop you home while they work on your car and pick you up when it's finished. Service with a smile. Thank you so very much. Penney Veilleux

I would give Mark's Auto service TEN stars if I could. You know those days where everything seems…read moreto not be going your way? And then you get a flat tire on top of it?!? Ugh, put me back to bed and let me start again tomorrow.. Well imagine THAT scenario and then you come across this place. And they are SO generous and HONEST! (Ladies, we know how hard it is). It can really turn your whole day around! Garet, thank you for helping turn my day around! Heck! My week! There needs to be more people like you in the world! I took a card and I'm sending it to everyone I know! Tell your sister to be ready to schedule a bunch of appointments! (Mike who was working the front told me she usually tends to the books, if I'm not mistaken). If you're looking for a fair, kind, honest auto shop, Mark's Auto Service is the only place!

I have been a customer of Hal's (both locations) for nearly 25 years. I have always been happy with…read morethe quality of their work and their fee structure. I recently had some problems with the rear differential of my 2017 Ford Edge. The crew at the 7 mile location were able to evaluate my problem, locate appropriate parts, implement the repairs and get me back on the road in less than 3 days. I highly recommend Hal's to anyone that owns and operates an automobile

I've been using Hal's for 19 years intermittently but the latest experience in early September 26…read morefor debris in the hvac blower of my 2017 Silverado truck has ended that. They charged $138 diagnosis which amounted to turning on the fan, without applying that to the $1000 bill. Additionally, they said it would be best to replace the original blower and for only $40 above the cost of the cheap motor they would install a Delco brand. When I picked the truck up the blower was only putting out half of the force it should. Neither Jim or the mechanic had a solution. Once I got home I pulled the motor and found that it was not a Delco but a generic and there was still some debris in the system. Lori emailed me the invoice and I also found a $46 charge for an engine air filter which was never discussed nor relevant to what I contracted to have done. I sent this information to Lori asking for a follow-up call and have heard nothing. Apparently, I can no longer trust the people at Hal's.

What a great company to work with the owner Micky is extremely kind knowledgeable and goes an extra…read moremile to treat his clients like Family. I would recommend recommend this to anybody. He will not take advantage of any one. He grew up in the community and is very well known.

RUN, DON'T WALK FROM THIS SHOP. We dropped off our vehicle June 29th with assurance that the work…read morewould be done by July 10th when we returned from our vacation. On the 6th we were called and told that someone attempted to steal our vehicle, but that they would cover the repairs ASAP and that the planned repairs would still be done ASAP. July 18th (almost two weeks later) I got a text that they finally pulled out the window frame to send it in for a new window to be made, and that all the other repairs would be done along with that by the end of the month, guaranteed. On July 28th I received another text that everything was completely finished except for the window and was assured I could pick the vehicle up on August 2nd or 3rd. On the 2nd I was told that they were still waiting on only the window and I was given a quote nearly double over what I was quoted for the original work. I went up to see the vehicle on the 3rd and found that the door panel was still disassembled as was the center console, there was stuff disconnected under the hood and on the floor of the shop, and the carpet in the bedroom was covered with dark black grease after again being told everything was finished and cleaned up (I have photos of all of this). I expressed confusion to the manager Mickey who up until that point had been polite. He got defensive and argumentative with me in front of the other staff, yelling at me (which I then recorded) and told me that the locks weren't even back from being re-keyed (again, after being told the RV was "completely finished" other than the window). I was promised stuff by another employee Anthony who said he was the manager (and wasn't), and he just talked in circles. I called the glass shop who stated that they never promised a two-week time frame due to the nature of the special glass and curation. The owner of the shop, Tony, was beyond condescending and rudely told me to come up and get my vehicle (still taken apart and without an ignition in it) if I wasn't happy waiting for the repairs. He gave me a total for the original repairs, but refused to take ownership of the fact that by then their shop had our vehicle for nearly SIX weeks and that their lack of action had cost us income and impacted our business. We were finally able to pick up our rig on August 16th - seven weeks after we dropped it off. The carpet in the bedroom is full of black grease that is not really coming out, they ruined the light beige rug in the hall with more grease, and the "new" window is full of scratches. Oh, and it was left outside completely unlocked when we pulled up. We paid our bill and got the heck out of there. We brought our RV here because of the reviews. While the break in was not their fault, the fact that they dragged their feet on repairs and making things right, combined with the attempt at gaslighting me (a woman) is unacceptable and unprofessional. If you are a female or know females who might be looking for auto work, don't send them here.