We had such an amazing experience at Camping World! As first-time travel trailer owners, we had a…read morelot to learn, and Candy and the gentleman who helped us (I'm so sorry I didn't catch his name!) truly went above and beyond. They took their time showing us everything and explained it all step-by-step so we felt completely comfortable and confident. They never made us feel rushed or silly for asking questions, and they made the whole experience exciting instead of overwhelming. Their patience, kindness, and knowledge made all the difference for us. We are so grateful for the outstanding customer service and support. If you're new to RV or travel trailer life, this is definitely the place to go! Thank you again for making our first experience such a great one!

Needs to improve on customer service and rudeness. On 23 June 26, I was with my wife and in-laws…read more We drove an hour to look at some class B RV's at the Mesa store. I parked in the wrong spot. I walked in and spoke to the 2 nice ladies at the desk who were helpful. I requested to see some RV''s. They spoke to the GM who was sitting by 2 other salesman who were not busy. The female told me no one was there today help because the 2 senior salesman were at lunch. I told them I only wanted to look inside to check interior layouts. They said maybe later. I left my name and number in case they came back soon. As I was walking out, I noticed approximately 10 employees inside that were not busy. I said, "since no one can show me as RV, I guess no one wants a dale. I'll take my business elsewhere." I exited and drove to the class B's to see if I could look inside the windows. I was quickly followed by a salesman. I thought he might have brought keys to help. Instead he cussed me, in front of my wife and in-laws. I told him there was no reason to cuss me. He then swore at me again and said he was going to call the police. We left. I have never been treated this way, ever by any salesmen in my 56 years. If I did this at my job, I would face serious discipline. They were extremely rude and highly unprofessional. Steer clear of this location.

We had already figured out which camper we wanted and Tom's had one in stock here in Mesa and…read moreanother in their Prescott location so we stopped in to check it out. We worked with John R in sales and found him to be very good at communicating with us as well as negotiating a fair price to match the price of an out of state dealer. We knew we wanted to stay close to home because something is certain to go wrong and we know that you get priority service if you need repairs when you buy local. We scheduled a pick up date and they had the trailer ready, and even helped us choose and set up our new hitch and gave us some advice on towing. Gabe and his guys in service have also been great. We have had to take it in twice and they got us in and back out quickly. The only reason for the 4 star rating is that the floor was impossibly dirty when we picked it up. I have mopped it at least 20 times at the time of this writing and we may finally have it all clean. (The trailer was on the back lot and no doubt had a lot of dirty and greasy shoes walking in an out while it was out for sale).

They reinstalled the Leer tri fold flip top on my truck. Job well done at a fair priceread more

Michael and Memo are incredible in the service department, you can tell they really do care and are…read moretrying to make you happy which is rare in the RV world I have had my coach in for service multiple times and they have always gone above and beyond for me Their communication and honesty in handling warranty claims and even routine maintenance is top notch I highly recommend them if you are in Arizona or even traveling through! Thanks again Robert Crist this is the best service department in the business!

I placed my Jayco Seneca 37ts on consignment. They drained my batteries for whatever reason and…read morefailed to notify me. I picked up the RV on 10/17/25. Mind you that had 90 days that I consigned it to them and everything was in perfect operating condition! Brought to my home 2 miles away. Got in it this morning went to start it and nothing. I called and spoke to Brittany and she tells me that they had trouble starting the rig! She never tells me when I picked it up so I could get it right to someone to charge or change batteries! Bad business people! Stay away from these people if you know what's good for you! My bad getting this on consignment with these people! If I could give the a zero I would!! Now waiting on a tow truck, I called Brittany this morning 10/18/2025 and she was basically whatever!! Terrible people to deal with!!

My husband and I have been looking for an RV for our family to use for vacation and camping trips…read more We have rented several to figure out what we wanted and started looking seriously earlier this year. We were pretty specific with what we wanted/needed to meet our requirements. We lucked out when the perfect for us RV appeared at Integrity RV. We went out the same day it listed to look at it and after talking with the brothers, learning about the Winnebago and test driving it, we knew it was the one for us. There was no pressure about buying now and they answered all our questions. Fast forward a week to when we arranged to buy/sign paperwork and pickup the RV. We live on the other side of Phoenix so the drive was a haul. We get there ready to sign and leave with the RV only to sadly find out that the generator was having an issue that happened just after we did the walk through with the tech. Part of the beauty and "integrity" part of this business is that they guarantee everything will work on the RV. (This was a used 2005 model we were buying.) They could have not said anything and just let us leave, but instead they let us know what was going on and they ordered the part needed that day. Since we lived across town they even arranged to deliver the RV to us instead of making us come all the way back out. Needless to say this over and above service just reaffirmed that we made the right choice in going with Integrity RV for our first RV purchase. Their patience and explanations to us first timers was amazing. If you are looking for an honest, friendly, and integrity driven business this is the one to go with. Thank you Integrity RV for our RV and amazing support.

I Ray Williams purchased a 2006 Gulf Stream Friendship G8 motorhome about 3 close to 4 years ago. I…read moregive this place a Five Star. I flew in from Alaska to check out this motorhome for 3 days they let me stay in it for 3 days so I could run everything to see if anything need fixing while I was there. They even gave me a car to drive the whole time. I've never had service like that before, and I'm 63 Yrs old. I recommend this business hands down. Thanks

We are visiting in town. This is where we bought our teardrop trailer 13 yrs ago. We like to pop…read morein when we are in the area and check out the different tows that are out there. Gerardo gave us some trailer info along the lines what we have in mind. He was very helpful with the info we were wanting to know. The lot has an array of trailers some of them with good deals. They have some accessories available inside the building. Great vibe and customer service when you enter the business. We will be stopping by again when we are in town.

Purchased a nice Lance Camper. Great transaction. I came from Vegas to do it. I then traded it in…read morethree months later for a 5th wheel at a Blue Compass in Vegas. Mesa owes me over $5k in refunds for my canceled extended warranties. Been over three months, they ghost me. Buyer beware. They are quick to take your money but not refund it. Might be taking a road trip back there soon for my $5k. For such a large company you would expect better. Can't imagine any part of the post sale service is any good. Very disappointed.

RV Country in Mesa AZ is such a great RV seller and repairer…read more I had a great buying experience and the times I have needed service on my Ember trailer the service has also been great. Neldon, Brian and the whole RV Country crew are first class winners. Keep up the good work.

Had a great experience shopping for a new RV with a no pressure sale. Great options available,…read moreThank you JD for your help!

First I wish to say that the North Miami location is WONDERFUL. Kind & friendly. They tried their…read morebest to help -- it was the CORPORATE decision makers and policies that are entirely unsatisfactory The first words on Cruise America's website on why a customer should choose the company are: ***Peace of Mind -- The stress-free convenience of vacationing with your room on your back allows families and friends to travel comfortably and in style*** Truly false advertising, because Cruise America's Rental Agreement details the ways in which they assume no responsibility for any of the features of the RV that would mitigate stress or enable comfort!!! Most of the Agreement details the responsibility and liability that the renter assumes, and the 772 words within sections 9 & 10 make it abundantly clear that it will not be a "stress free, convenient or comfortable" experience should anything go wrong. Even if, as in our case, problem was entirely due to Cruise America's failure to maintain the unit that caused the issue. And even though a simple solution was available (mechanic they sent to diagnose was at campsite with us & the nonfunctional generator and the part that needed to be replaced was just 20 minutes away & he was willing to install onsite) Cruise America would not authorize it to be delivered--despite my offer to pay for an Uber to pickup & deliver! Cruise America's admitted in writing that the company knows it's not true! The representative's exact words -- copied & pasted from his email response: "Our website messaging, including phrases such as "Peace of Mind" and "stress-free convenience," reflects the intended experience we strive to provide our customers. However, those statements are general marketing language and are not contractual guarantees." !!! Though we had zero use of the unit during our 7 day rental their final restitution was equal to just 1.5 days of the cost, with agreement not to claim for more. So this review is solely to warn renters that their advertising-by their own admission-is meaningless. If you want to use a/c, heater, microwave, electric outlets, charge your phone etc you'll need full hookup capability

And now the photos I originally included with my review are gone... as we pack up a year later for…read moreanother trip to college move-in, we are reminded of how horrible Cruise America was to work with, how willing they were to put us in danger, waste the time of first responders and make no efforts to assist us without a fight. Reposting them - renters beware!!

What a great experience ! We have been shopping for a new toy hauler, from beginning to end our…read moredeal with them from sales, finance, service everybody was so friendly , responded to us right away with all questions ! They were low pressure and just a pleasure to do business with ! We highly recommend Luxury RVs of Arizona

On the recommendation of a trusted neighbor we brought our Class A RV in with a long punch list of…read moreitems to be repaired. Bob Ettleman and his team at Luxury Rv's of Arizona completely exceeded our expectations at every level. Based on our experience with other RV repair facilities we fully expected the work to take 3-4 weeks. To our amazement the work was completed inside of a week. They were not only fast but the workmanship was exceptional. It's been said the two days you love your RV the most is the day you buy it and the day you sell it. But I'll say here that we've never loved our RV more than the day we picked it up after being serviced by Luxury Rv's of Arizona.