I took in both complete spring packs off my 3/4 ton pickup truck to be re-arched or replaced. They…read moresaid they were too worn to be re-arched and should instead be replaced. I agreed and also asked them to go ahead and just replace everything, shackles, bolts, u-bolts and overloads. Paid upfront with my credit card and a week later, my parts were ready for pickup. Picked them up and went to install them. That's when i noticed an issue. There was a set of spring alignment pins for a Freightliner but there were no overload springs. It's easy enough to return the pins but without those overload springs, it is not possible to tighten the u-bolts as i am unable to use the existing top plate or cast iron spacer because of the overload spring alignment nubs that are cast into the part. So, at that point the installation could go no further. I called Spectrac to try to figure out what happened and what needed to happen next. This is where things get weird. I "assumed" that the semi truck pins were supposed to be the overload springs and someone had an oops moment. It happens to us all from time to time so no big deal. Then i'm told that the only mistake was giving me the pins and if i wanted the overload springs i had paid for already, i would be blessed with the opportunity to pay for them again. After having already spent $900 on rear leaf springs, overloads, shackles, bolts, and u-bolts, i was repeatedly, but politely, told that these are not "usually" included with rear springs and that if i wanted to finish this installation, buying new overload springs from them was my only option. That is not an option. So, here i sit with an undrivable truck, a $900 hole in my wallet, and a company that could care less. All because of two overload springs i already bought and have not received.

These guys are amazing. I just discovered them a few months ago and they are now my go to all…read morethings trailer repair.

They were helpful and responded back saying that they didn't do the type of work that I was looking…read morefor, but they were quick to respond.

It was a pleasure to work with Eric from our initial phone call through to adding a switch that he…read morewasn't aware of for our Ford Maverick. He ordered and installed this part on his own dime. Very helpful, educated us on hooking up our new vehicle to our motorhome. Just in time for a week long trip that went, "without a hitch"! Thanks Eric for a great experience. Would recommend this company for all of your hitch and towing needs!

The brakes on my 44' triple axle gooseneck trailer were not working correctly. I was only in the…read morePhoenix area for a few days. They were able to get me in the day after I called. Based on my description, they told me that the repair would be a couple thousand of dollars. However, once they inspected it, the brakes were just out of adjustment. They greased all the wheel bearings and adjusted all the brakes for less than a thousand dollars. This shop is very professional and honest. If I lived in the Phoenix/Mesa area this would be my go-to shop.

The best trailer repair shop around. Neil the owner is super easy to deal with. They are insanely…read morehonest super knowledgeable and they get things done very quick even when they are a week behind they always find a way to get your trailer done before your expecting. I've had a couple other shops before I found these guys do work on my trailer and not nearly as good as Neil and his team. Thank you!

This company is simple and honest, I highly recommend using them for your trailer maintenance and…read morerepairs.

Super customer service. We had a small project involving a spare tire bracket to be welded on the…read morerear bumper of our travel trailer. Our auto shop recommended Wrangler Trailers. We called and spoke with Brad on Monday afternoon and he said to drop by Tuesday morning. We arrived around 8:00 AM, met Brad, and within minutes the job was done rapidly and professionally. Brad took time away from much larger (and more profitable projects) to handle our need and wasn't going to charge us, so we contributed to his lunch for the day. If you need help with a trailer, want professional and quality work, do yourself a favor and call Brad. Bob G Gilbert

William Love in parts / service is amazing great customer service and advice. Really appreciate him…read moreas he is giving 110% to help customers like me with service/ part needs Thanks again John

Well I have excellent credit rating of 780 and these guys got me financed at a rate of 14.99% I…read moredidn't realize this until I got my first statement I am very pissed!!! This is unacceptable I would of gotten the trailer somewhere else! I wouldn't buy from this company again

We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

This location may be closed but they are still scamming people. We rented an RV last weekend and…read moreafter giving them our credit card information through their website, they sent us an estimate $300 higher then the original request. We tried to cancel but they said they would keep our $300 security deposit. Upon showing my husband the trailer everything looked decent, not great like the video they sent us ahead of time, but not horrible. We get to our camp spot, none of the outlets worked, TV didn't work, ourltside stereo and TV didn't work, the sink leaked, the plastic vents just blew off the motor home they had such bad sun rot. So after paying $836 for three days they kept our $300 security deposit anyways. Just ridiculous and a hell of a racket they have going on. https://www.rvphx.com/20cb

I don't want to waste too much time leaving this review, as I'm hoping they are permanently closed…read more All the other reviews are correct. They have bait and switch pricing, and are extremely rude. My friend and I rented two RVs last year. The advertised price was around $175 a night - by the time we paid fees, etc, etc, etc. I paid almost $1,000 for a weekend camping trip. On top of the ridiculous price, there were several broken features and the guy who met me at the storage lot was extremely condescending. DO NOT GIVE THIS PLACE YOUR BUSINESS

hmmm ..we made a reservation over a month in advance with carson at RVPHX . put up the deposit via…read moreamex for the G1 toyhauler that sleeps 8 for this laborday 4 day holiday weekend. 8-28-14 thru 9-1-14. On monday on 8-25-14 i received a phone msg from carson at rvphx stating that someone damaged the axel on the toyhauler we had reserved and that he had to cancel our reservation for this weekend. Bummer right.. i called him back . went to voice mail. he texted back he was in a meeting. all communication after this call was via text only HE NEVER APOLOGIZED or ATTEMPTED TO MAKE THIS RIGHT. immediately monday i started looking for a toy hauler via craigslist and rv rental places to get a reservation for this weekend . None are available anywhere. thanks for nothing rvphx. rkelley

**** WARNING - MUST READ BEFORE RENTING ****…read more I rented from they guys for Memorial day 2014, first of all they take CASH ONLY (which should be a sign). I showed up and get the trailer with my cash, backed up to the trailer, got it all loaded on then he asked me if I wanted Propane (which is REQUIRED to run the heater and fridge), and of course I said yes, so right away I was hit for another $60 or so.. one would think THIS would come with the trailer right.. along with a good battery, which I will get to in a minute. So I paid the monies and headed down the road. I get home and smells like Propane in the trailer really bad, I call them back the VERY next day and he said roll the windows down to air it out... I said "OK" (not knowing how THIS is helping the obvious gas leak ). So after a while it doesn't smell as bad (of course 'cause windows were open). There was nothing he was going to do, so I just headed up camping after charging the battery for about 3 hours since it was dead. (when picking up ther trailer he said the batter would require charging 30 min in morning and 30 min in afternoon while up camping).. Try 7 hours and it still WOULD NOT hold a charge.. Great times. So I get up to Big Lake and it is rather cold (29 degrees at night) and the gas smell was soo bad, my kids could NOT sleep in the trailer and the fridge went out so ALL of our food went bad. So I get back to explain the situation to Carson and he said 1st of all I should have SHUT OFF the Propane so it didn't smell in the trailer .. did I mention it was 29 degrees and with no Propane equals.... yep thats right NO HEAT.. I ask what he would do and he said they don't do "refunds".. so spent over $600 for a trailer that my family COULD NOT sleep in.. ALL my food went bad AND the battery was dead. and get this.. he DID CONFIRM there was a gas leak in a fitting inside the trailer and STILL WOULDN'T refund a DIME, but he did want to give me a "discount" on my next rental... I OBVIOUSLY told him that $200 of my next rental was NOT WORTH my family Freezing due to his faulty equipment!! RENTERS BE-WARE ! ! !

I had some issues with my trailer brakes and I was due to leave the next day. Corey was very…read moreresponsive and able to come out the same day to help me! He was very attentive and took the time to explain everything he was doing and even taught me a thing or two about how to maintain my trailer. He is a great guy and I would highly recommend him for any of your repair needs.

From the owner: We specialize in mobile trailer repair and welding services. Mobile services provided for all types…read moreof trailers. Here are some of our services: brake repair, complete suspension, axle repair, frame repair, wheel bearings, rims & tires, electrical wiring (lighting), maintain & more. Fleets welcome.

Imperial Trailers in Mesa is the kind of mom-and-pop shop you want in your corner during a trailer…read moreemergency. They got me set up with two trailer hubs quickly, working with urgency and keeping communication clear the entire time. They answer their phones, get things done fast, and genuinely care about their customers. If you're in the market for trailer service, this is the place to go.

Great people, helped us with a flat on our trailer in the middle of this heat. Will be going to…read morethem for any sort of maintenance or parts. Very straight forward too, which is a plus.