I'm so late in reviewing Square Deal Garage. We've been bringing our cars to square deal garage for…read more25+ years. This is probably one of the best repair shops in the area. They do top quality repair work. They are honest and upfront on what needs to be done. Back in January, we noticed that our car was leaking some type of fluids, and over heating. In a panic, we stopped by Square Deal, and they were to take us even though they were super busy that day. A few days later we had our car back with all the necessary repairs done. Fast forward to last Friday, I noticed some fluids leaking under the front of the car again. I took my car to Square Deal, and they ran all the necessary diagnostics and found nothing leaking or any broken hoses. It turned out to be condensation from the AC. The pricing is competitive and if they see something else that needs to be done other than the original issues, they would call and let me know before proceeding with the repairs. They are a family owned and local and conveniently located in downtown Pinole. Brian and Paunch(sp?) are super nice, helpful and knowledgeable. I can't say enough about Square Deal Garage. I highly recommend for your car repair needs. You will not be disappointed. Give them a try.

This shop is always busy. I probably will not change mechanics. However, I did stop here because my…read morewindshield wiper flew off and it was raining. They had the wiper. they came out they installed it. and I was on my way. They were friendly and helpful

An absolute GEM of an auto repair shop! My car threw a red battery light on the dashboard before I…read moreleft for work. I called 4 shops and they all had 3-7 day waiting lists. I needed my car diagnosed and fixed today, Accutech came to the rescue. I was on the phone with Irma, she was a pleasure to speak with while sorting out what I needed done. She confirmed they could diagnose the car and fix it today if I brought it in within the next few hours. I brought the car in around 9am, they confirmed my suspicion on what needed to be done, they got the part delivered to them by 1030am, then started working on the car and I picked it up by 2pm. They go to lunch from 12:30-1:30 (I think) so I'm assuming the car was done prior to lunch and they just wrapped up after they got back from lunch. The price for the repair was super reasonable! Compared to other shop quotes, this was a no brainer. The shop has been family owned for the past 30 years. They've gained a new customer(s) out of my wife and I. Highly recommend going to get repairs done here!

I've been bringing my car here for a couple of years and Irma and the staff are great at what they…read moredo. This time I came for a oil change and tire rotation. I made my appointment by calling and Irma scheduled my appointment. I arrived and gave my keys and off I went. A few hours later I received a call that my car was ready. I was informed that my rear brakes are nearing replacement which I had a feeling since I noticed a sound when braking while backing up for a little while now. I trust Accutech with my vehicles and the attention to detail they provide.

Great convenient spot to get your smog check if you live in the area…read more -Fair price of $70 for a 2012 vehicle. -Quick service - it only took 10 min -Chill waiting area with comfy chairs and a TV. -Friendly and helpful customer service Will definitely return for future smog checks or other car issues!

Do not take your car or truck here. These guys damaged my truck Instead of repairing it. It's an…read more'98 F250. First they charged me $1400 for a brake job that glitched two days later I had to get a $500 tow from Oakland. when they were done working on the truck, they informed me that they had to disable the emergency brakes and recommended I buy a wedge. A couple years later, my truck broke down just a mile from their shop so I had it towed there. Again, the charge was $1400 for a new water pump. the work did not hold. A screw came off, water flooded the engine, and this time they informed me I needed a new engine and returned the truck to me (with a $100 diagnostic fee). he kept saying the numbers don't lie when honestly their numbers did not align with what Cortez auto showed me. Since a new engine would be $6000 plus, I bought a new truck instead. Don't trust these guys. They do not know what they're doing. They wrecked my truck.

First time taking my VW Golf Alltrack and the experience was way better than taking it to the VW…read moreDealership. The entire team is very professional and friendly. I am happy to have found them. They have a large team and plenty of garages to work on many cars, reducing wait times. Thank You Burroughs & Sons. Extra thanks to Nino and Jacob.

I don't typically leave reviews, but this experience with Burrough & Sons Automotive was concerning…read moreenough that I feel it needs to be shared. On Monday, July 27th, I called to schedule an alignment for my 2004 GMC Yukon Denali. I was given an appointment for Friday, July 31st at 9:00am and was told the alignment would take about an hour. When I dropped my vehicle off Friday morning, I explained to the worker that I had work from 11:30am-5:15pm and that I would not be able to answer my phone while I was working. Since the vehicle was dropped off at 9:00am and I was told the alignment would take about an hour, I expected there would be enough time for the service to be completed before I had to leave for work. I didn't mind if the vehicle stayed there for the day as long as I could pick it up afterward, but I was not expecting it to take all day. I was expecting to pay at drop-off so the keys could be left in the lockbox after hours if needed, but instead I was told I would receive a payment link online. I did not receive a text confirming my vehicle was ready along with the payment link until 2:53pm, well into my work shift. I had already explained that I would not be available to respond. They then called me at 3:40pm and again at 4:05pm, despite knowing I was at work and unable to answer. After reviewing the invoice, I noticed an additional $20.64 charge for adding oil because the vehicle was reportedly 1.5 quarts low. This was never discussed with me and I never gave approval for oil to be added or for that additional charge. The biggest concern came afterward. After leaving work and going to pick it up, I saw someone who worked there (who I later found out was the business owner) he told me that I did not pay the invoice by 4pm (which I was never told to do so- even after explaining my work situation with the business) and that the vehicle was going to be locked in the garage until Monday. I was later able to locate my vehicle parked in a residential neighborhood near the business owners house (which 2 miles from the business) after I was told multiple times that my vehicle was locked safely inside the garage. I was able to contact the owner from a mutual friend and he agreed to meet Saturday August 1st (they are closed for the weekend) for me to pick up my vehicle if I payed the payment link beforehand . Because I wanted my vehicle returned, I paid the invoice, including the unauthorized additional charge, even though I had intended to discuss it first. The following morning, Saturday, August 1st, I went to speak with the owner directly he arrived at the shop driving my vehicle. When I asked where my vehicle had actually been kept and why I was told it was in the garage. The business owner said it was actually parked at their storage lot and when I asked the location he repeatedly told me it was "none of my business." Instead of addressing my concerns, he became defensive and dismissive. I also noticed that the vehicle had been moved while it was in their possession. I reset my trip meter when I get gas and documented the mileage before dropping the vehicle off. When I dropped it off Friday, July 31st, the trip meter showed 47 miles. When I picked it up Saturday, August 1st, it showed 56 miles, which is an additional 9 miles. This raised additional concerns about how my vehicle was being handled while it was not in my possession. My concerns are not just about the alignment itself, they are about communication, transparency, additional charges that were never approved, and how customer vehicles are handled after hours. I have photo and video documentation of our conversation in person and the GPS data supporting my concerns regarding where my vehicle was located and the circumstances surrounding this situation. Additionally, I've filed a report and submitted this information to the Bureau of Automotive Repair. Based on my experience, I would not recommend Burrough & Sons Automotive

Prompt customer service and reasonable pricing. Looking forward to getting work done with this…read morebusiness tomorrow morning!

I had a screw stuck in tire. They took me in right away. Fixed it quick. Also ensured correct PSI…read morein all my tires. Excellent service

Good honest people seems to be family owned. I've brought three different vehicles here and they've…read morealways been fair on the price and upfront with the work that needed to be done prior to doing it. I will definitely continue bringing my vehicles to them.

Be aware!!! This…read morestore scammed my uncle's money for giving him used and old items with an impossible price (scammed my uncle that those are new). Come on~ Do you feel bad or shameful to do so to an elderly who doesn't know much about cars? Very very dishonest business. Whatever they earned from my uncle or from other unsatisfied customers, those are bad luck money! This business doesn't deserve any star!!!!!!! Very mad!!!!!!

A bit puzzled by the negative reviews. First time using this shop and was pleasantly surprised by…read morethe quick service/diagnostic and excellent communication. I'm afraid there are no "deals" when it comes to auto repair. Most shops quotes are usually market rates and pretty competitive ... unless going to a dealership! Always stings when you are addressing mechanical issues. With that said, this shop uses software / app that clearly defines the issues that presented with a scan and diagnostic. The customer has the ability to review the most serious issues needing attention ... and agree to authorize which services to complete. Prices are clearly presented and broken down with parts/labor so it is very easy to price shop if you are hesitant to authorize a service. I did not find that this shop was a bargain nor overpriced ... again pretty much market rates for labor and parts. Some may find a $200 charge for diagnostic and overall vehicle inspection high, however I found the results well worth it as I now have a roadmap of services needing attention. Some I can handle myself and others will require the shop service. I consider the detailed diagnostics more of a safety check as my Toyota work van has 315,000 miles and still going strong. I dealt with Victor, who was extremely communicative and kept in touch multiple times during a 24 hour period with updates on the vehicle status.

Be very careful with this place and do your research ahead of time…read more I brought my car in for an oil change and tire rotations. I thought it was a little overpriced but I was open. I was told that it needed a few other services, including replacing 2 tires. For the services that my car "needed" I was given a quote of $4,000 (oil change, tire rotation, clean intake valves, replace the two back tires, replace front brakes, and replace transmission fluid). When I asked the guy who was assisting me what were the most urgent issues, he avoided answering my question directly and kept on trying to explain how it all was necessary. I ended up getting the oil change, tire rotations and one other thing that can't recall. The services that I didn't get were still about $3,000, I share this because this is where I felt like I was taken advantage of and lied to. I did tons of research, called various places to get quotes for the services I still had pending... everywhere else I called was a lot less than what this place quoted me. I ended paying $1200 for the needed services. Also, for the 2 tires he had told me I had to replace asap for my safety, I went to two tire shops and they both told me the it was only one tire that needed to be replace and that it could last at least 2 more months. Do your research, don't commit to getting the services done here. Couple other things to keep in mind: they will send a $20 if you have them a 5 star review ($20 isn't worth lying or going back). Also, they kept on contacting me after to come back and take care of the other services.

They just get things done. Got a flat? They'll replace it promptly…read more Need your brakes or rotors changed? They'll have it done in less than 30 minutes. No frills. Reasonable quotes. Prompt service.

I came in with a nail in my tire on a Sunday evening. I was helped right away and they additionally…read moredid an oil change. Thank you so much! I'll come again.