I was greeted with the nicest gentlemen who helped with my oil change. They told me about their…read morepromo & qualifying for a discount after a certain amount of services! The price Imis very reasonable & they did efficient work! Definitely returning.

Very nice staff, with fast speed service, supper quick oil change without waiting for a long time…read more Great price. Highly recommended for quick oil changes services.

My mother in law had the most horrible experience here and made me not want to come back. Had good…read moreexperience here in past but they also pist me off before LOL so I stopped going. I went back mom July 14th at 11 am greet very nicely by a young man named Luis. Then Fernando checked me out and paid. Thank you!

Came in for an oil change. My brother and I usually come to this location to service our cars. You…read morehave the option to either wait inside or sit in your car while it gets done and depending on how busy it is, that's how I decide. I was the only one there so I just stayed in my car. It's usually pretty fast so it's convenient for me to be able to just sit in the car while it gets done. The techs are really nice and explain what is being done as they go. I get the same service done every time so they go off of my license plate when I pull up and just ask me if that is ok and have me sign and date the form and proceed with the oil change. Before they're finished they let me know everything they have completed and if anything needs to be looked at or if I need to monitor anything for the next time. My rear right tire was low on pressure so they added air and made sure I was made aware to keep a look out for that in case that was something I may need to replace. Pricing is pretty comparable to other places so that's a plus. You pay and the receipt along with breakdown is provided and you're on your way. I always ask them to turn off my service light cause my car is fairly old and it doesn't come off automatically. The guys are nice and do it and give me my next service sticker and I'm off. Quick and easy and never an issue. I would definitely recommend coming here!

Abraham really helped us out when we were in a jam, as we were heading to Pasadena that morning. We…read morehad a nail in our tire which he fixed immediately. My husband had forgotten his wallet and Abraham didn't charge us. That was above and beyond. We've been going to Larry's for years and the service has always been excellent.

Amazing Guy and very honest . Reasonable pricing. For my Mercedes Benz I recommend anyone to go to…read moreLarry . Five stars all the way.

I've read other reviews on-line about this place that didn't put them in a favorable light. My…read morereview is strictly about an oil change I had done recently. I had no qualms about the oil change. They put my car on a lift. He seemed to take slightly longer than I usually expect but did blow off leaves and other debris that had accumulated in or around under the hood. There was a sandwich board sign posted offering oil changes for $49.95 for most cars but I knew with my car it was more. I paid $85.00 but I'm not complaining. That's around the going rate.

I did an oil change, very friendly, fast and hi level of excellence. I recommwnd Sparkone.read more

Great service! I love coming here to get my car taken care of, everyone here is helpful and…read moremajority of the time they have find the cause for what's wrong with my car. The employees always makes to look at other causes just in case their is other needs to be done for the vehicle as well.

Came into Pinole Goodyear over the weekend for what I thought was just a tire issue, and ended up…read morehaving a great experience. They balanced, rotated, and filled my tires, did an oil change, and pointed out a few other things to keep an eye on. I appreciated that they explained everything clearly and never made me feel pressured. Tim, the new owner, was awesome. He took the time to talk with me and introduced me to his staff and the mechanic working on my car, which made the whole experience feel honest and transparent. Good prices, great service, and a team you can trust. I'll definitely be coming back.

Great service from Victor! He did my oil change quickly and even cleaned my windshield for free…read more Very professional and friendly. Highly recommend!

Great service! Martinez, Bernardo and Victor were very friendly, helpful and thorough. Victor…read morerecommended the premium oil/filter services. Bernardo did the maintenance. Martinez was funny. Chill, easy going guys that know what they're doing. Gonna make this our Oil Chargers stop!

I had a disappointing experience at Big O Tires in Pinole. I…read morecame in because I found a nail completely embedded in my tire on my 2022 Honda Insight. My tire pressure light never came on, so I suspected the nail hadn't punctured through. The guy at the front counter was actually very nice and helpful with checking me in. But when I went to the back where the tire workers were, one of the techs told me my car "doesn't have tire pressure sensors." That is completely false MY 2022 Honda Insight DOES have TPMS. Then they tried to tell me I needed a whole new tire for $280 without showing me any real damage. The attitude from the workers in the back made it seem like they assumed I didn't know anything simply because I'm a young woman. It felt very dismissive and unprofessional. I trusted my gut and went across the street to NFS Tires for a second opinion. The tech there removed the nail, sealed the hole, patched the tire correctly and charged me $45. He confirmed the tire was totally fine and did NOT need to be replaced. Big O Tires gave me incorrect information about my own vehicle and tried to upsell me unnecessarily. Meanwhile, NFS Tires was honest, quick, and affordable. If you're in Pinole, go to NFS Tires instead they actually treat customers fairly.

Had a tire blow out on my car and was looking for a tire shop that opens on a weekend. I found Big…read moreO Tires in Pinole and made an appointment online for the next day. Got an early appointment, went there was a couple of people ahead of me, when it was my turn told them I needed a tire. Got the information and had a couple of tires that match for my car and took the one that was the better quality. Told me it would be like 1 to 1 1/2 hour and I said I'll wait in the waiting room. Time passes and my new tire was on my car. For being a Saturday, even though it took a bit, I found their service pretty efficient and the tire I got was a good value and have no issues with it. If you need a good tire on the fly Big O Tires is a good place, they also do other services like oil change, brakes , and alignment. Thanks Big O Tires!!!!!

First time taking my VW Golf Alltrack and the experience was way better than taking it to the VW…read moreDealership. The entire team is very professional and friendly. I am happy to have found them. They have a large team and plenty of garages to work on many cars, reducing wait times. Thank You Burroughs & Sons. Extra thanks to Nino and Jacob.

I don't typically leave reviews, but this experience with Burrough & Sons Automotive was concerning…read moreenough that I feel it needs to be shared. On Monday, July 27th, I called to schedule an alignment for my 2004 GMC Yukon Denali. I was given an appointment for Friday, July 31st at 9:00am and was told the alignment would take about an hour. When I dropped my vehicle off Friday morning, I explained to the worker that I had work from 11:30am-5:15pm and that I would not be able to answer my phone while I was working. Since the vehicle was dropped off at 9:00am and I was told the alignment would take about an hour, I expected there would be enough time for the service to be completed before I had to leave for work. I didn't mind if the vehicle stayed there for the day as long as I could pick it up afterward, but I was not expecting it to take all day. I was expecting to pay at drop-off so the keys could be left in the lockbox after hours if needed, but instead I was told I would receive a payment link online. I did not receive a text confirming my vehicle was ready along with the payment link until 2:53pm, well into my work shift. I had already explained that I would not be available to respond. They then called me at 3:40pm and again at 4:05pm, despite knowing I was at work and unable to answer. After reviewing the invoice, I noticed an additional $20.64 charge for adding oil because the vehicle was reportedly 1.5 quarts low. This was never discussed with me and I never gave approval for oil to be added or for that additional charge. The biggest concern came afterward. After leaving work and going to pick it up, I saw someone who worked there (who I later found out was the business owner) he told me that I did not pay the invoice by 4pm (which I was never told to do so- even after explaining my work situation with the business) and that the vehicle was going to be locked in the garage until Monday. I was later able to locate my vehicle parked in a residential neighborhood near the business owners house (which 2 miles from the business) after I was told multiple times that my vehicle was locked safely inside the garage. I was able to contact the owner from a mutual friend and he agreed to meet Saturday August 1st (they are closed for the weekend) for me to pick up my vehicle if I payed the payment link beforehand . Because I wanted my vehicle returned, I paid the invoice, including the unauthorized additional charge, even though I had intended to discuss it first. The following morning, Saturday, August 1st, I went to speak with the owner directly he arrived at the shop driving my vehicle. When I asked where my vehicle had actually been kept and why I was told it was in the garage. The business owner said it was actually parked at their storage lot and when I asked the location he repeatedly told me it was "none of my business." Instead of addressing my concerns, he became defensive and dismissive. I also noticed that the vehicle had been moved while it was in their possession. I reset my trip meter when I get gas and documented the mileage before dropping the vehicle off. When I dropped it off Friday, July 31st, the trip meter showed 47 miles. When I picked it up Saturday, August 1st, it showed 56 miles, which is an additional 9 miles. This raised additional concerns about how my vehicle was being handled while it was not in my possession. My concerns are not just about the alignment itself, they are about communication, transparency, additional charges that were never approved, and how customer vehicles are handled after hours. I have photo and video documentation of our conversation in person and the GPS data supporting my concerns regarding where my vehicle was located and the circumstances surrounding this situation. Additionally, I've filed a report and submitted this information to the Bureau of Automotive Repair. Based on my experience, I would not recommend Burrough & Sons Automotive