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    Big O Tires

    2.4 (283 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - Big O Tires

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    18 More Services

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Big O Tires Photos

    Recommended Reviews - Big O Tires

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    Reviews With Photos

    All asleep at the wheel!
    Leprikon C.

    I was charged for alignment that was never performed because they don't have experienced technicians, just a bunch of circus monkeys listening to a blasting Boombox and running around in circles . Better count your lug nuts before you leave the Big uh-"O" shop !! ASLEEP AT THE WHEEL!

    Hector B.

    Someone earlier described this place as Circus Clown show. That was being kind. Got my oil changed of Friday 12/1/2023, drove it home and didnt drive it till Sunday. 20 minutes into my drive from Pinole to South City I get the Low Oil level warning. Pulled over and sure enough the oil level was low. They didn't even refill to the low level mark as shown in my photo. Will call them on Monday to see what they say. I take it from all the negative comments on here already they don't care.

    Removing old tires

    Not sure why all the single-star ratings. My experience was great - though I scheduled my appointment for the middle of the week, so it wasn't busy.. maybe some of the grumpy reviews were taken from peak hour experiences. I was in and out in about 40 minutes to replace 4 tires and have my alignment tested. The service bays were clean and well organized. The techs were focused and efficient. The waiting area was spotless and comfortable. No surprise fees - paid what I was quoted online. Drove off with TPMS registering 36 psi on all 4 tires. Overall, very impressed with this shop. Props to the business owner.

    Look!  Big O Tires, I found the hole and Cortez tires and auto repaired it.
    Ryan L.

    STAY AWAY! I would give them NO STARS! I went there on Jan 29 2020 for a flat tire repair, since I purchased the tires at big o tires. I got there around 11am. I told them the issue. I used fix a flat to get the car over to them. After leaving it there for 4hrs they called me and told me they couldn't locate the hole. They said that your tire hasnt lost any air and there wasnt anything to fix. Well yeah I put in fix a flat in it. I'm pretty sure they didn't even take my tire off the car, because I just removed the tire from my car today 2/17/2020 and found the hole in 5 sec. SMDH. They was just being lazy and didn't want to clean out the inside of the tire and rim. I guess repairing a tire is low priority. They definetly lost a customer. I JUST TOOK IT TO CORTEZ TIRES AND AUTO REPAIR. THEY REPAIRED IT, AND CLEANED THE INSIDE OF THE RIM AND TIRE AND THEY ALSO BALANCED IT. ALL IN 30 MINS.

    Allan G.

    I brought my Toyota Sequoia in for a tire rotation, back breaks and a coolant change. Big O tires finished the job quickly and I got back my Sequoia and drove away. Later that week my car began to over heat and the engine light came on. I brought the car back to Big O tires and they did not admit to any fault and said that they properly changed out the coolant. They said that it would cost 11k to rebuild the engine and that the radiator over heating was cause I put sealant on my radiator when I've never done any work on my car and have always brought it into a mechanic to get serviced. My car has never overheated until now and it happens a week after Big O tires services my car. I believe they improperly changed the coolant and maybe rushed the service.. I really have no idea what they did or if they improperly changed my coolant but it's just suspicious that a week after receiving service from them that my car would overheat and my radiator goes out. I will never trust taking my car to Big O tires ever again.

    Invoice

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    Business owner information

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    T T.

    thank you so very much for your comments . ivan

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    Page 1 of 8

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    Gerald showed me pictures of the damage to my Valve Cover Gaskets and got my car repaired in a timely manner.

    Mentioned in 16 reviews

    Read more highlights

    Dave's Auto Repair - Friendly and welcoming service at Dave's Auto Repair.

    Dave's Auto Repair

    (142 reviews)

    nice, responsive, mostly competent about cars and repairs, but recommends multi-thousand dollar…read moreexcessive repairs to repair what cost only hundreds of dollars of actually needed repair to fix issue, and 'also' repairs of other parts of car that are also not necessary. With so much competition in this bad economy and expensive area, I guess they need the money to stay afloat. (But I cannot afford to support that!) Yes, my car fixed elsewheres for the hundreds, and working fine, with the expensive added fixes deemed highly unlikely to be necessary. That mechanic heard story, and supposed Dave's was fishing for business.

    I brought my 2019 Honda Accord to Dave's Auto Repair because of engine power loss and misfiring…read more The first visit, they told me the issue was spark plugs and a coil. They also replaced the engine air filter and cabin filter without my approval, claiming there was mold, even though I specifically asked them not to change anything unnecessary. I was charged about $700. The problem was not fixed. When I returned, instead of standing behind their previous diagnosis, they charged me again, this time about $900 to add head gasket sealant and additional labor. They charged $350 in labor just to pour sealant into the radiator, which is excessive. After spending a total of about $1,600, the original problem is still unresolved. I had already explained the full history of the vehicle and previous diagnostic inaccuracies, but this was ignored. They relied entirely on the scan tool instead of listening to the customer or properly investigating the root cause. To make matters worse, when I returned to discuss the unresolved issue, I was treated unprofessionally and was told they would not work on my car anymore. Instead of taking responsibility for incorrect diagnoses, they continued charging for trial-and-error repairs without results. I understand troubleshooting is a process, but charging large amounts for incorrect fixes without resolving the problem or offering accountability is unacceptable. I would not recommend this shop.

    A & B Auto Tech - Frank's A & B Auto Tech is "Old School Auto Repair Professionalism" --- INTEGRITY that has become difficult to find !!!

    A & B Auto Tech

    (31 reviews)

    Frank Is Still There!!…read more A couple of years ago, Frank told me he would be retiring in the next calendar year. I took his word for it and didn't bother him for my auto repair needs earlier this year (2022). Then my every other year smog situation reared its ugly head, and I was faced with not passing--again. Mind you, my vehicle had passed with flying colors up until four years ago. Then Frank figured out it was a vacuum line. I believe I reviewed the situation then (2020). This time around, I had a feeling I wouldn't pass. The feeling was correct. My NO PPM values were way too high. I decided to take a chance and see who was currently at the helm of A & B. FRANK WAS THERE! I was beside myself with happiness to see him sitting behind the desk when I walked in. I reminded him of which vehicle I had and I told him I'd bring in the previous paperwork to job his memory. I won't go into all of the details in between as not everyone is a car nut like I am. Frank figured out it was the EGR valve that was throwing the NO readings off. He made time for me the following week when he could store the vehicle inside overnight. I brought it on a Tuesday and it was ready by Thursday afternoon. He even took it to get retested! There just doesn't exist this level of customer service in basically any business anymore. Frank is fair, has reasonable rates, and doesn't tell you tall tales. I hope he doesn't retire soon. He is such an asset to the community! Please tip him and his staff if you take your car there. I do and they deserve it!

    Needed the work fast and no other shops would take my car but this one would was pretty pricy but…read morenothing another shop wouldn't charge was reasonable got it done in 1 day and had my car running back up! nice guy

    Burrough & Sons Automotive, Inc

    Burrough & Sons Automotive, Inc

    (73 reviews)

    I have never felt so comfortable and safe admitting any of my cars! Customer service was top tier…read moreand truly appreciated Nino taking his time to explain to me all the issues my car was experiencing (both on screen with the photos he captured and also walked me into the garage and showed me an example on a car his team was working on) I am a very visual learner and appreciated him educating me. I also appreciate them taking care of my Mom and transporting her back and forth! Can't wait for my next visit!

    Clearly not the place to go if you‍ actually want service, or to be acknowledged, or give your…read moremoney to someone to work on your car. When I arrived a male employee was helping another customer‍....silently. The employee looked at me, we made eye contact he looked away. No problem. I can wait. I waited silently reading work emails from my phone. The employee continued to click away on the mouse and look at the computer monitor. Another male employee came out shoved some papers around behind the counter for 2-3 minutes, never bothered to look in my direction or greet me. I continued to wait silently, but checked my phone and it has now been at least 5 minutes without either employee greeting me or saying "we will be right with you." The original employee finished helping the other customer ‍, I stepped forward expecting a greeting, the employee just looked at me without speaking. He finally said, "how can I help you" after a few moments of awkward silence, when I craned my neck out and farrowed my brow in confusion. I said, "I have a service light on in my dashboard and I've noticed the transmission is making an odd sound. I'm wondering if I could leave my car with you and you can check it out and let me know what might be going on." Employee: "oh...yeah. I'm not sure we can. We are pretty slammed today..." I open my mouth to start to ask about an opening the next day but I'm interrupted by the employee. Employee: "and probably not tomorrow. I have like 9 cars coming in tomorrow." Me: ‍ "ok thanks." ‍ As I pull out of the drive way I see both employees chatting watching me, while one motions in my direction. The look on his face was not concern or regret that didn't have time to provide me with service. Feel free to draw whatever conclusion you feel is appropriate. My conclusion is don't try and give somebody your money that doesn't want it for whatever superficial reason. ‍

    Neoworks - Installed an engine splash guard and completed an AC inspection on this Honda, keeping East Bay cars protected and comfortable!

    Neoworks

    (5 reviews)

    Needed something replaced on my 2010 Scion xB; I got in touch with a local dealer in my area and…read morewas quoted $100 just for a diagnostic and then they'd provide a service quote for what work needed to be done. I already knew that I needed my serpentine belt changed due to it still being the OEM belt from when I first bought my car. After looking around, I came across Neoworks and made contact. A huge shout out to the team at Neoworks for the great service! I needed my serpentine belt replaced, and they handled it efficiently and with great communication. It's hard to find an honest, family-run shop like this. The whole process from quote to service was seamless. The owner is clearly very experienced, pricing was transparent and explained quite thoroughly and the turnaround time was very impressive. I'll definitely be back for future maintenance so if you're looking for reliable auto repair in El Sobrante or the East Bay, go to Neoworks. Truly a 5-star experience!

    Very nice guy...but my experience was fusterating & very stressful…read more I came in for an oil change & maintenance light would not turn off. Had no issues with my car...running smooth and just an oil change and diagnosis reading...once all the work was done, he didn't seem to remember why my car was here & he drained the battery on my car w the reading and couldn't figure out how to use the diagnostic reader & we both had to look. My car was making weird sounds and so much vibrations it was scary. He couldn't show me what was the reason because the battery was shot. He couldn't get the reader...I said the reader says - low battery I had to pay half the battery LOL I had to ask several times for proof what was done. Spent almost 5 to 6 hours there and then had to pick up next day..my fiancé went and he still had to ask for final paperwork. Disappointed wanted to like this place...highly do research and don't always follow good reviews...this was a horrible stressing experience

    Big O Tires - tires - Updated May 2026

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