From the minute you walk in the door! This is the nicest laundromat I have ever seen. It's…read moreadorably decorated, clean, comfy chairs and even had a "help yourself" area with coffee, hot chocolate, and snacks at no cost. The machines are clean, smell great and are priced accordingly. I thought I had experienced everything I could until Jeannie the general manager walked in. Talk about customer service and making everyone feel at home. She was kind, professional and easy to talk with. Let's say she's the icing on top. I'm my 63 years,, I have never witnessed anything even close to this place; it's worth the drive, come by and check it out. You won't be disappointed. Thank you to the owner and to Jeannie for caring about your business. You've definitely won me over. I'll be back. Best Walnut Creek find of the day.

TLDR: Great spot- clean facility and machines, friendly service, fast cycles…read more First laundromat experience ever and happy to say we survived! We did do some research to find a nice clean location and this one had solid reviews so we gave it a try. Right across from Safeway and BWP in downtown Walnut Creek, parking IS metered but there's plenty of it near the entrance which is key when loading and unloading. I have (literally) years worth of laundry that I've been waiting to do because my machines at home are too small. Duvets, comforters, blankets and towels galore. I couldn't take them living in trash bags anymore so we finally took them here to wash and dry. Yes, its expensive. We used the largest machines- 80lb machines- and it was $17 a wash load. Good news is, drying is only $1.50 each 16 minute cycle. But the peace of mind finally getting these items washed and in a clean establishment is most important. The staff member was super friendly and was seen cleaning them entire time we were there, probably a couple hours. $17 a cycle feels high, but if that's your one load for the week for 80lbs of laundry is sufficient for most people, and that cycle only takes 24 minutes then you're into the dryer. You can be in and out in an hour if you load your machines right. We went around 5p on a Sunday evening, and it wasn't busy at all. 2 other patrons. Then it picked up and during the time we were there most machines were in use. No 5th star because its hot and stuffy inside. Theres a standing fan to try to help, but its broken. Wish there was AC.

Good quality service. LOVE the pick up and delivery! I've had dry cleaning and laundry done and I'm…read morevery satisfied with both.

Unfortunately, I have not had a great experience with these folks after a year of trying. Here's…read morewhy: 1. Their prices are very high, and they upcharge designer items simply because they are designer items - which they claim is necessary because of the "special care" required. They charged me $47.50 to dry clean a Versace silk sweater but the label simply said "dry clean only." No special methods, no extravagant fabric, no special trim. 2. They have ruined several pieces: two wool sweaters were shrunk beyond wear, and they recently managed to unstitch the crew neckline of a cotton sweater, which I can no longer wear. 3. I gave them a wool zip-front sweater with leather zipper tabs and when I went to pick it up, both leather tabs were missing. It took one month for them to replace the tabs and get it back to me. 4. Their cleaning is hit or miss. I have sent back simple cotton tops with simple stains that they marked unable to clean and - miraculously! - they were able to get the stain out the second time. 5. Their pricing is hit or miss. When I questioned a price, they would double check and suddenly realize they overcharged me. This happened at least 5 times. I sent an email explaining why they lost my business a few weeks ago and did not get a response. They clearly don't care about their customers or their business. I gave them one star because they do offer a member discount.

This was the first time I had my pants hemmed, and unfortunately, they were shortened much more…read morethan I had requested. I was extremely upset at first. A special thank you to Areum. She listened with genuine care, understood how I felt, and went above and beyond to make things right. Her kindness and professionalism completely eased my frustration. What impressed me most was the way they handled the situation and the respect they showed me as a customer. They reimbursed me for the value of a similar pair of pants, but more importantly, they demonstrated true craftsmanship, integrity, and accountability. That meant far more to me than the money. This business absolutely deserves five stars. I highly recommend them not only for the quality of their work but also for their exceptional customer service and the pride they take in standing behind it.

Alterations were done correctly and on time. Fred's is a pleasure to deal with! And the prices…read moreare most reasonable.

I've been bringing my clothes to Bob for about 4 about 5 years now because I love how my clothes…read moreturn out! My dresses come back looking like new, my pants look great, and my blouses come back not wrinkledI get my clothes picked up and delivered several times a month! This is a fantastic business and I wouldn't go anywhere else! Try them and you won't be disappointed! Thanks Bob and the rest of the Martinizing crew!

i love these guys. i travel 45 weeks a year and sometimes i need an emergency pick up or cleaning…read more they are always there for me!

I am quite petite all around. So, I need a good seamstress. I used to go to the other alterations…read morestore in the same shopping strip. Unfortunately, I am allergic to most pets so I had a difficult time breathing there. I like classy cleaners. I have been a patron for years and am happy with the service. The great thing is that they are clean and also do a great job on dry cleaning. An after you become a regular, they know you by name (or last name, at least).

They did end up giving us a decent refund for the lost shirt, but I'm still not happy that it took…read moreso much badgering for them to own up to their mistake and reimburse us for it.

Nicest dry cleaner owners ever. They don't try to cheat you and super friendly. To my were super…read morequick too even though I turned in like 5 coats and five suits and five shirts. Prices are reasonable and they took good care of it. Also parking is plentiful. Having just moved to the area, glad to find a dry cleaners I can call home :)

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

Quick, courteous, appropriately priced, and excellent work. They stayed open a bit beyond 4 pm for…read moreme to deliver my items to them!

I had an amazing first experience with 925 Cleaners. I needed a dress to be steamed last minute…read morebecause my steamer stopped working and called in to see if they could do it. Chris was so helpful and told me to bring it in and he had it done within an hour! Thank you so much!

Cathy is a wonderful person and an excellent dry cleaner. Although I live in NYC, I bring clothes…read morehome every few months for Made by Hands to clean. She is so honest that when she finds cash in my pockets, she keeps it in an envelope at the store for me to retrieve.

I've been going here for 20 years. The service is exceptional. Dry cleaning and alterations. I…read moremoved to Walnut Creek and still make the drive to Danville.

Went in for an appointment at 11am on a Saturday which was confirmed the day before for wedding…read moredress alterations. I was quoted around $170 for dry cleaning which i thought was reasonable; I didnt know what to expect as it was my first time getting something dry cleaned and altered. I also wanted to give it a shot since the seamstress was highly recommended. To put a long story short I was put in a small cold corner of the back room with a curtain and small 4ft mirror... the woman "helping" me was busy with all the customers walking in while I was waiting for her to help me zip my dress and begin pinning it. She was the only staff attending guests. Each a time person walked in, she would leave to attend guests 5-10 minutes ata time and after the third time, i decided to leave. Ill give her credit for trying but it was way too busy and unprofessional. Dry cleaning experience might be better than actual alterations here.

I was very hopeful this drycleaner would be the go-to place. It's very conveniently located, the…read more"drive-through" parking is nice, and the people are friendly. Unfortunately, there were a series of continued issues that are core to why one uses a drycleaner. I've been using drycleaners for thirty years. Quality: My cleaning is 80% business shirts laundry and 20% drycleaning. They have a problem with either process or equipment as I had shirts where virtually every button was broken, and shirts where the buttons essentially melted. I also had shirts where the cuff was pressed so hard that it created a very strange, tight wavy edge. Having never experienced the button issues before, I brought it to their attention, and they replaced the buttons. Two of the shirts with melted buttons were new, so it was especially frustrating. It also took a few visits to get the repaired shirts as they were not ready when expected. Service: On one of those occasions, when I needed to pick up shirts, I went close to their opening time and they were dark. No one was there. I waited 15 minutes and several other customers arrived, were perplexed, and left. Surely whoever was supposed to open the shop just didn't make it to work. I want B-Line to be successful, but these issues need to be addressed.

Recently, I had to go to a funeral and I brought out one of my favorite Burberry trench coats. Upon…read moreflying and traveling in general, the buttons were about to fall off and the coat looked overly tattered. I brought it in for some love and cleaning, and picked it up today when it looks amazing and like new again!

We dropped off 10 table runners for my wife's baby shower on Monday to be pressed so there wouldn't…read morebe lines in them for her party on Saturday. They said pick up would be Friday (which seems long to begin with). On Friday my 8 months pregnant wife went to pick them up and they hadn't even started on them. They then said they would finish them by 6pm. At 6:00 I called and they asked for until 6:20pm (after the business would normally be closed). When I arrived I noticed the work was absolutely horrific. The lines we needed to be pressed out were all still clearly there. He then asked for an absurd $82. He offered a 20% discount but I didn't want to pay anything for such poor quality work. I had to pay $41 to just get the table runners back so we can iron them ourselves at home for the baby shower tomorrow. This business and the owner are the worst of the worst. Avoid at all costs.