Good quality service. LOVE the pick up and delivery! I've had dry cleaning and laundry done and I'm…read morevery satisfied with both.

Unfortunately, I have not had a great experience with these folks after a year of trying. Here's…read morewhy: 1. Their prices are very high, and they upcharge designer items simply because they are designer items - which they claim is necessary because of the "special care" required. They charged me $47.50 to dry clean a Versace silk sweater but the label simply said "dry clean only." No special methods, no extravagant fabric, no special trim. 2. They have ruined several pieces: two wool sweaters were shrunk beyond wear, and they recently managed to unstitch the crew neckline of a cotton sweater, which I can no longer wear. 3. I gave them a wool zip-front sweater with leather zipper tabs and when I went to pick it up, both leather tabs were missing. It took one month for them to replace the tabs and get it back to me. 4. Their cleaning is hit or miss. I have sent back simple cotton tops with simple stains that they marked unable to clean and - miraculously! - they were able to get the stain out the second time. 5. Their pricing is hit or miss. When I questioned a price, they would double check and suddenly realize they overcharged me. This happened at least 5 times. I sent an email explaining why they lost my business a few weeks ago and did not get a response. They clearly don't care about their customers or their business. I gave them one star because they do offer a member discount.

From the minute you walk in the door! This is the nicest laundromat I have ever seen. It's…read moreadorably decorated, clean, comfy chairs and even had a "help yourself" area with coffee, hot chocolate, and snacks at no cost. The machines are clean, smell great and are priced accordingly. I thought I had experienced everything I could until Jeannie the general manager walked in. Talk about customer service and making everyone feel at home. She was kind, professional and easy to talk with. Let's say she's the icing on top. I'm my 63 years,, I have never witnessed anything even close to this place; it's worth the drive, come by and check it out. You won't be disappointed. Thank you to the owner and to Jeannie for caring about your business. You've definitely won me over. I'll be back. Best Walnut Creek find of the day.

TLDR: Great spot- clean facility and machines, friendly service, fast cycles…read more First laundromat experience ever and happy to say we survived! We did do some research to find a nice clean location and this one had solid reviews so we gave it a try. Right across from Safeway and BWP in downtown Walnut Creek, parking IS metered but there's plenty of it near the entrance which is key when loading and unloading. I have (literally) years worth of laundry that I've been waiting to do because my machines at home are too small. Duvets, comforters, blankets and towels galore. I couldn't take them living in trash bags anymore so we finally took them here to wash and dry. Yes, its expensive. We used the largest machines- 80lb machines- and it was $17 a wash load. Good news is, drying is only $1.50 each 16 minute cycle. But the peace of mind finally getting these items washed and in a clean establishment is most important. The staff member was super friendly and was seen cleaning them entire time we were there, probably a couple hours. $17 a cycle feels high, but if that's your one load for the week for 80lbs of laundry is sufficient for most people, and that cycle only takes 24 minutes then you're into the dryer. You can be in and out in an hour if you load your machines right. We went around 5p on a Sunday evening, and it wasn't busy at all. 2 other patrons. Then it picked up and during the time we were there most machines were in use. No 5th star because its hot and stuffy inside. Theres a standing fan to try to help, but its broken. Wish there was AC.

Open late is why I'm here!! Last wash is at 10:30pm everywhere else it's at 8:30pm no quarters only…read morecard :)

I did a double back run or whatever you call it lol ! I am went Saturday morning like 8-9 in and…read moreout clean available washers and dryers no problem! Sunday had to run it back for towels and bedding OMG! Whoa Baby! I went around evening time 6-8 it was a mess had to wait for washers and dryers there was a line to get the next one it was messy stuff on the floor etc . I need to make sure I'm up early from now on! Overall my goto spot!

Went in for an appointment at 11am on a Saturday which was confirmed the day before for wedding…read moredress alterations. I was quoted around $170 for dry cleaning which i thought was reasonable; I didnt know what to expect as it was my first time getting something dry cleaned and altered. I also wanted to give it a shot since the seamstress was highly recommended. To put a long story short I was put in a small cold corner of the back room with a curtain and small 4ft mirror... the woman "helping" me was busy with all the customers walking in while I was waiting for her to help me zip my dress and begin pinning it. She was the only staff attending guests. Each a time person walked in, she would leave to attend guests 5-10 minutes ata time and after the third time, i decided to leave. Ill give her credit for trying but it was way too busy and unprofessional. Dry cleaning experience might be better than actual alterations here.

I was very hopeful this drycleaner would be the go-to place. It's very conveniently located, the…read more"drive-through" parking is nice, and the people are friendly. Unfortunately, there were a series of continued issues that are core to why one uses a drycleaner. I've been using drycleaners for thirty years. Quality: My cleaning is 80% business shirts laundry and 20% drycleaning. They have a problem with either process or equipment as I had shirts where virtually every button was broken, and shirts where the buttons essentially melted. I also had shirts where the cuff was pressed so hard that it created a very strange, tight wavy edge. Having never experienced the button issues before, I brought it to their attention, and they replaced the buttons. Two of the shirts with melted buttons were new, so it was especially frustrating. It also took a few visits to get the repaired shirts as they were not ready when expected. Service: On one of those occasions, when I needed to pick up shirts, I went close to their opening time and they were dark. No one was there. I waited 15 minutes and several other customers arrived, were perplexed, and left. Surely whoever was supposed to open the shop just didn't make it to work. I want B-Line to be successful, but these issues need to be addressed.

Nicest dry cleaner owners ever. They don't try to cheat you and super friendly. To my were super…read morequick too even though I turned in like 5 coats and five suits and five shirts. Prices are reasonable and they took good care of it. Also parking is plentiful. Having just moved to the area, glad to find a dry cleaners I can call home :)

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

We have been using Crystal Blue for many years. They are the best! They provide excellent service…read moreand our clothes are always immaculate. We use the delivery/pick up for added convenience.

Don't use this business! They put a hole in my brand new expensive shirt and then expected me to…read morepay for it. Completely unreasonable and rude male owner

I have visited Hesperian cleaners, and use their services for both alterations and dry cleaning…read more For alterations, they are pretty convenient because I don't need to make an appointment ahead of time. Today's visit, I had a zipper changed on my son's jacket and I had the hem of one of my dresses Fixed because it came undone in the wash. The clothes were ready for pick up faster than the original estimated date for pick up, so that was nice although I wasn't able to pick it up for a few days after the text message was received saying that the clothes were ready for me. The service is always very friendly and easy to talk to about what alterations I had in my head and what alterations they are able to do. Today both alterations cost $20 each and that's pretty average for the type of work requested in this area.

December 1st 2024 I was in need of an alteration specialist. I came in contact with the owner of…read morehisparian cleaners incorporated his name sung he fixed a Cape that was very dear to me. In storing my Cape. Some mothsi got to it. He did an impeccable job and I would recommend him highly. The location San Lorenzo California.

Absolutely worst cleaners ever. I recently brought in a special dress for my 40th birthday to get…read morehemmed. When I tried the dress on there was a big sticky stain on the dress. This was a brand new dress that was in perfect condition when I brought it in. I went back to the cleaners the next day and they said they had no idea how it happened and that they did not have time to fix it that day (the day of my party). They asked me to bring it back the following day to clean it for me but there was no way I would ever bring any of my belongings back here again. This was supposed to be an exciting part of my birthday that they completely ruined and took no accountability for. I would absolutely not recommend this business.

DONT USE THEM! Tried them for the very first time and they ruined my new dress and claim I brought…read moreit to them in that condition, which I did NOT. I brought my brand new dressdress in for cleaning, I had only worn it for 3 hours for mothers day brunch, I even hung it back up when done, as I thought maybe I'd wear it again before cleaning since I barley had it on. I didn't end up wearing it, and took it along with a few other items the next week to Sparkling Cleaners (who I have never used before). When I picked it up and got it home, I immediately removed the plastic wrap and saw my dress had 3 holes in the front of the dress. I brought the dress back to show them the holes they created and they denied, denied, denied! Told me that the dress came to them that way. I KNOW I did NOT have 3 noticeable holes in my new dress. They then stated that they noticed the holes when they got to cleaning it, but figured I wanted the dress cleaned anyway? This makes zero sense to me. I asked, if you saw holes, why wouldn't you contact me? They just continued to claim I brought it to them the that way and they took zero accountability. They should have paid for the dress and the cleaning/ruining of it. All I got was gaslighted! DO NOT USE THEM!

One of the worst services I've ever received. I went in to pick up my shirt. I was told $8.61. I…read morewanted to pay with cash so I gave her a 20 dollar bill. The girl asked me if I had a credit card because according to her system, it would take 5 minutes to give me my change which made absolutely no sense at all. So I gave her a credit card. Each time I went to tap, she said it didn't take it even though it said approved on my end. I had to tap it 3 times before she said it went through. She then started walking away. I had to ask in a stern voice for a receipt. She turned around, came back & gave me a receipt. When I got to my car, I checked my bank app to check the charge. I was charged $8.61 three separate times. All charges are still pending so I'm going to wait & see if the other 2 charges fall off. If not, they will definitely hear from me. I'm never giving them my business ever again!

I've been a regular customer for over 15 years. Service for me weekly has been nearly flawless…read more Happy staff-- love these guys!