Prompt, knowledgeable and fair. Chris did a great job, repairing a malfunctioning pool heater for…read moreus.

From the owner: -Professional Pool and Spa Services -Years of experience in…read morethe industry -Reliable, Dependable, Affordable -Licensed-Bonded-Insured-

We have had a pool for 15 years now. We call our pool guy to open are pool…read more This includes taking off winter cover cleaning the pool filling with water and shocking it. He comes back next day clean a little more. Then a few days later he checks the acid and clohrine levels tells us to keep cleaning should be fine to swim in tomarrow. Our regular pool guy sold his business to Blue Lagoon they showed up peeked under the cover called Doug and told him your water is to low to turn on what the hell how stupid!! The left didn't even take the top off. I quess Doug and I will have to do it.

Blue lagoon pool and spa, they are dishonest. We bought a hot tub from them and they set up 2…read moredifferent times to deliver it and called and said they are running behind and not going to be able to make it. Told them that we weren't in a hurry so just give us a call whenever they could deliver it. Found out they sold the hot tub to someone else and won't give us our 4500 back. Said that we abandoned it when they never delivered it like they were suppose to. Dishonest and horrible horrible people. To sell a hot tub to a family, suppose to deliver it and never did then sell it to someone else and not return our money. Sad that they won't return to a family their 4500. We bought a hot tub, business was suppose to deliver it and never did, then they resell it to someone else for less than 1500 on market place. Shame on you Brandy and Andrew owners of Blue Lagoon Pool and Spa.

I highly recommend Aqua Build Pool and Patio for the BEST customer service. This family owned…read morecompany really does respond immediately to all questions. Quotes are punctual and fair priced. Most importantly Aqua Build communication is above and beyond!!!! Thanks Andy, Dwayne and Edwardo.

From the owner: At Aquabuild Pool and Patio we strive for customer satisfaction. We build, restore, repair, and…read moreservice swimming pools. With our service we can replace pool equipment, clean, winterize pools, and replace vinyl liners. We also build patios and driveways. Call us to build your dream swimming pool or work on your existing swimming pool. Swim, Relax, Repeat

We would have no hot tub without Doug. If you have an older model, as we do (~2000 model), it's…read morealmost impossible to find anyone to repair it. Doug is extremely knowledgeable in his industry and twice has managed to find a solution. Plus he's an exceptionally nice person. For those who might be frustrated at length of time to get a response - there is only person like him in the area. Prior to finding Doug, no company would even come out to our home based on the age of our model. He is worth waiting for.

I would not recommend Hot Tub Pros due to their unprofessional and poor communication, poor service…read moredelivery and inconsistent pricing. I hired them to do a year's contract including three maintenance cleans back in June. I prepaid $1120 and had one service provided. Due to my tenants moving out and no longer needing the hot tub, I asked if it was possible to repurpose the unused balance to instead drain and winterize the tub, assuming I would maybe get a little bit of a refund back after the winterization was taken into account. They ignored my multiple emails and I felt like I had to harass them to even just acknowledge receipt of my emails. When they finally responded, they said my first drain and fill was a filthy job and my tub was covered in ants and hence they should be charging me more, but they never mentioned this until now. It was rude and out of nowhere. They also said the website pricing was wrong and that the winterizing would cost more, and that they were also booked out but could maybe squeeze us in a few weeks and would check in later. It was strange to me that 1) they never mentioned the alleged issues with my first hot tub service, 2) they had inconsistencies in pricing between the email quote and their website, and 3) they didn't want to preschedule a standard service that was time sensitive and needed to be scheduled in advance. Finally, when they did actually come out do the winterization (after I pleaded with them to get it scheduled), the tub was left with water in the tub and we are unsure if it was properly winterized. I wrote again asking for clarity and he said he took video of the service footage and would send it to me; it's been over a week and still haven't received it after a couple of follow-up emails requesting it. I am nervous there is still water in the plumbing that would freeze and have no confirmation that the winterization actually was completed. This company is hugely unprofessional and needs to get their act together. I hope this review will prompt them to reply to my unanswered emails and send me the video footage.

We had our hot tub drained and chemicals put into it last year by another company. Zero guidance…read morewas given for ongoing maintenance and we go back and forth between Seattle and Phoenix so our tub was quite green when we got back for the summer. Aqua Girls Spa Cleaning helped us out getting our tub clear and clean. They also provide monthly services to keep it looking good and we are happy to leave all this work to them. They were very friendly and punctual. You can schedule services online which I appreciate. We will continue using them as long as we have a hot tub.

I was really impressed with Aqua Girls. I had a hot tub leak and Fidel came out quickly and fixed…read moreit in less than an hour. Very affordable as well. I would highly recommend Aqua Girls.

Repair work is incredibly overpriced and billing is likely fraudulent based on a recent experience…read moreof mine with a repair of a broken bolt on my auto cover ($467 for a relatively minor repair plus an hour of transit time to Lower Valley). The repair lasted for 3 uses and when I called to ask them to stand behind their work I was blamed for breaking the bolt due to improper use of my old system. They came back to replace the bolt (took 20 minutes, tho I was billed for 2.5 hrs of labor initially) and didn't charge me for parts or labor on the second visit. The owner told me I had broken the bolt by misusing the system and he would not do any future service of my old system, though he couldn't find anything else wrong with it. He was pissed that I asked them to stand behind their overpriced work. good riddance! Do't use these guys!

Watermill What a disaster of a company. I spent over $1,000…read moreon one of their pool robots. I use it every day and it works great. It broke at 2.5 years (has a 2 year warranty) and when I brought it back they said it is cheaper to buy a new one ($600 to repair). So I bought another one since I liked it so much. This time, it broke at 23 months so I brought it back to have it repaired. They told me, "It sucks to be you because you didn't register it when you bought it." I didn't realize I was supposed to do this. But I called Dolphin the company that made the robot and they said, "Not a problem, it is still under warranty, we'll fix it for you free of charge." I had already left the robot at Watermill hoping they would fix it. I showed up 2.5 weeks later since I knew it was under warranty and thought they would put 2 and 2 together and figure out like me that it was under warranty. The woman at the counter said, "we haven't had a time to take a look at it yet." She then said, "that isn't my department, there is nothing I can do." I said back to her, "If there was nothing you could do about it, then you souldn't have taken it 2.5 weeks ago. I asked for the robot back and quite frustrated I dropped one swear word saying, "don't waste my time if you were not going to fix it." I then left the store and a man comes out to my truck saying, "Don't you ever talk to my employees like that again, if you ever come back here I will trespass you!" Wow, that is all I can say. Never quite had an experience like this at any store in my life before. I'm writing this review to warn others to stay away. I will be taking my business elsewhere. It is not like I did not give them hard earned money buying thousands of dollars worth of pool equipment and supplies here.

The owner is incredibly unprofessional, will cut you off mid sentence, and then threaten to not…read morecome out to service your pool (as if that luxury were up to him.) The people at this company who quote pool openings have twice told me that vacuuming service was included in their final bid price of opening our pool. Twice the owner has come back to correct them after payment and service saying that vacuuming is not included and then tried to charge me for it after. This year he said our account was flagged for non-payment of vacuuming services. Buddy if you don't want negative reviews for your company and you want to be paid more for your services, train your staff to bid correctly or eat the cost.

I have been happy with how my pool looks for the most part…read more I feel they quote a price and add alot of other fee's that they do not discuss when trying to get your business. I also am not very happy with having different people come often. I would think they could be consistent with those that clean and have the same guy come each week. I had one young man, that was very disrespectful and rude. Most of the guys are very nice and willing to answer any questions. While I am pleased with the work I am not really happy with the charges.

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Consistency of pool cleaning staff is poor. New staff not trained properly. Treated my salt water…read morepool with chlorine chemicals to the point that it was irritating to the skin. This is just the latest example. I should have canceled them long ago....they also raised their prices 63%!!!! I recommend them to NO ONE!