We have had a pool for 15 years now. We call our pool guy to open are pool. This includes taking off winter cover cleaning the pool filling with water and shocking it. He comes back next day clean a little more. Then a few days later he checks the acid and clohrine levels tells us to keep cleaning should be fine to swim in tomarrow. Our regular pool guy sold his business to Blue Lagoon they showed up peeked under the cover called Doug and told him your water is to low to turn on what the hell how stupid!! The left didn't even take the top off. I quess Doug and I will have to do it. read more

Blue lagoon pool and spa, they are dishonest. We bought a hot tub from them and they set up 2 different times to deliver it and called and said they are running behind and not going to be able to make it. Told them that we weren't in a hurry so just give us a call whenever they could deliver it. Found out they sold the hot tub to someone else and won't give us our 4500 back. Said that we abandoned it when they never delivered it like they were suppose to. Dishonest and horrible horrible people. To sell a hot tub to a family, suppose to deliver it and never did then sell it to someone else and not return our money. Sad that they won't return to a family their 4500. We bought a hot tub, business was suppose to deliver it and never did, then they resell it to someone else for less than 1500 on market place. Shame on you Brandy and Andrew owners of Blue Lagoon Pool and Spa. read more

Welp yelp, here's an update. Our pool was losing 2 inches of water A DAY. Pool has been drained so we can replace the liner AGAIN. And there it is. A hole under the steps due to faulty installation. Wish I would have had this photo when we WON a judgement against them. I'm sure we would have been awarded more than$1550. BUYER BEWARE read more

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They do our every other week hot tub maintenance for the last 2 years. No more! The broke our cover holder and the latches on our cover and never said anything. I have emailed, sent pictures and called, I have heard nothing from them and it has been over a week. I do not recommend. read more

Incredible local business owners committed to their community. Service is exquisite! Highly recommend.

Andrew and Brandey recently helped me out on a swim spa water quality issue, they were friendly, responsive and incredibly helpful, I highly recommend them! read more

Business open hours stated they were open until 3pm. Made a special trip from over an hour away only to find out that no one was there at 1pm. No note on the door saying they were gone....No one answering the phone. How can you do business if you're not open during your posted business hours? Thanks for the wasted trip read more

I called these folks because my pool light had popped out of the bracket. They were there within an hour or so, right when they said they would be, even calling to say they were on their way. They looked at the light, and said they would be back the next day with the proper parts. Chris actually made it back the same day, and my light is right where it should be now. Andrew and Chris were not only prompt and professional, but they are also very personable. Blue Lagoon Pool and Spa has certainly earned my business! read more

The customer service was excellent. I was a novice and after several conversations with Andrew and his crew. I was able to make the right choice on a tub. Even the follow up was great. We enjoy out spa almost every day.. Thank you for all that you have done read more

Andrew is a Pool and Spa wizard. He has helped with repairs promptly and effectively the last 3 years with our community pool in Crescent Bar. I highly recommend Andrew and Pool to Spa services. Andrew keeps our pool and Spa looking crystal clear! read more