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    Central Washington Pool And Spa

    2.4 (8 reviews)
    Closed 10:00 am - 4:00 pm

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    Blue Lagoon Pool and Spa

    Blue Lagoon Pool and Spa

    3.1
    (10 reviews)

    We have had a pool for 15 years now. We call our pool guy to open are pool…read more This includes taking off winter cover cleaning the pool filling with water and shocking it. He comes back next day clean a little more. Then a few days later he checks the acid and clohrine levels tells us to keep cleaning should be fine to swim in tomarrow. Our regular pool guy sold his business to Blue Lagoon they showed up peeked under the cover called Doug and told him your water is to low to turn on what the hell how stupid!! The left didn't even take the top off. I quess Doug and I will have to do it.

    Blue lagoon pool and spa, they are dishonest. We bought a hot tub from them and they set up 2…read moredifferent times to deliver it and called and said they are running behind and not going to be able to make it. Told them that we weren't in a hurry so just give us a call whenever they could deliver it. Found out they sold the hot tub to someone else and won't give us our 4500 back. Said that we abandoned it when they never delivered it like they were suppose to. Dishonest and horrible horrible people. To sell a hot tub to a family, suppose to deliver it and never did then sell it to someone else and not return our money. Sad that they won't return to a family their 4500. We bought a hot tub, business was suppose to deliver it and never did, then they resell it to someone else for less than 1500 on market place. Shame on you Brandy and Andrew owners of Blue Lagoon Pool and Spa.

    Olympic Hot Tub Service Center

    Olympic Hot Tub Service Center

    3.5
    (33 reviews)

    It was a pleasure working with Olympic Hot Tub and more specifically David. He was very helpful and…read moreknowledgeable of the tubs he was selling and was understanding to our wants and financial capabilities. David was able to work out for us the best possible Hot Tub we now use nightly. But the service did not stop there..... After ordering the Hot Tub a delivery service was coordinated, this seemed to be a contracted service, and when the delivery team arrived (on time) they were as knowledgeable and helpful as David helping find the best suited placement for our tub. They were fast and cordial and the driver was top notch backing up through a more than difficult inclined driveway all the while leaving no damage to my grass or shrubs. The delivery team also dropped off a step-by-step easy read instruction manual with information on how to best upkeep my tub which seemed to be almost full proof (I'm sure I'll put that to the test). But again the excellent service did not stop despite them dropping off the tub and locking me in as a customer. Once the electrician came to hook up the breaker (my own electrician) there was an issue with the wiring (simple fix unbeknownst to me) which Olympic was more than happy to come a fix free of charge. Lastly I have just scheduled my tub tutorial which was accommodated on the date and time I requested. Thank you Olympic Hot Tub for the start to finish best customer service. I could not have hand picked a better company to make my investment in. It is this type of service all companies should strive for as customer service is what most people are buying now days. I can only hope it continues throughout the years anytime I need something. Thank you Dale, David, and Don you have all been great and I will highly recommend you to anyone looking to buy a tub. Well adios for now I am going to soak.

    Very expensive and repetitive "testing and attempts to problem solve issue with a low non-motorized…read moreleg on Covana spa cover". First tech said I needed a new leg; then a new team came on second visit and said "I guarantee a new leg won't fix it". They told me "Covanas are very tricky; best not to mess with it." Total charges were about $750! No resolution of problem of the low leg and incomplete spa closure! So, I called Covana in Canada and they explained how to elevate the leg. All I needed was a $5.00 cam buckle! I just needed to disconnect the drive shaft after placing the cam buckle and allowed the overly compressed non-motorized leg to elevate. Now spa will close without gaps. I subsequently found out that this company uses subcontractors to install the Covana spa covers. I personally think that the "technicians" didn't have the skill sets and/or knowledge to resolve the issue. I would not recommend this company for fixing a Covana spa cover. All it costed me was a lot of money without resolution of issue. I felt completely ripped off and horribly overcharged. Come to your own conclusions. But my advice is to steer clear and buyer beware!

    Central Washington Pool And Spa - poolservice - Updated August 2026

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