Technicians decided to use a jig saw/ saws all instead of a large hole saw leaving jagged…read moreunfinished looking work in the drywall in multiple places, they also didn't measure when putting in the holes so they compensated by making an "S" with 3-4 combinations when the holes didn't line up ( they were off by apprx 12". When I reached out for a fix, my appointment was cancelled by the owner and he told his secretary to tell me to take my business elsewhere. What a guy! No one else would call this standard or acceptable work, period.

we've been doing business with Paul for over 10 yrs. his techs are great- if they ever make a…read moremistake they correct it promptly. Paul upgraded our oil furnace to an electric hvac system, we have it serviced biannually for a reasonable cost and we appreciate his whole crew! highly recommend

Ryan came out to our office to check on rotten/dead smell we have had for weeks. We had him look at…read moreour vents and crawl space. He found a dead cat and removed it for us. We called Ryan after we called the exterminator and the Plummer who found nothing. Ryan went above and beyond for us, and we appreciate his efforts. I would highly recommend Ryan and his company for any HVAC services.

I used Sam and Dennis at Theisen for the 25 years I lived in Yakima and was hesitant when I found…read moreout they sold it and retired. I was right to stick with the new owners, of course they would have sold it to good people. My A/C unit went out and I had to replace everything on a Friday of course. The new owners not only got it done by Monday but let me use a plug-in unit for the weekend. It was 96 degrees inside, so I was very grateful. The new owners treated me good, were very respectful and so were their employees. They have my trust in return.

To find an electrical problem, which Jeff did and it took a while because he had to check every…read moreoutlet and did one incredible job! To find an electrical problem, which Jeff did and it took a while because he had to check every outlet and did one incredible job!

I got an estimate for water tank replacement, knowing that this company has a reputation for higher…read moreprices, especially for senior citizens. They quoted $3500 for replacement, haul off, and labor. They were $1300 higher than the company I hired. They will never do a job for me.

Abel made an emergency fix on my water heater late in the evening. He was very professional. He was…read morevery efficient in fixing my water heater. I will highly recommend him to my friends and family. I will for sure use his services again.

From the owner: Whether you're a homeowner or manage a commercial space, you deserve an environment that's…read moreperfectly comfortable. In Sunnyside, Primo HVAC is your go-to trusted HVAC company for all heating and cooling needs. Our team, fully licensed and insured, ensures you experience just that. We proudly offer a 10% discount for teachers, first responders, and veterans. Our quick turnaround and commitment to craftsmanship and customer service make us a preferred choice in Sunnyside or Yakima .

Service ,product,trained staff. My worn out heat pump, gave…read moreup the ghost write in the middle of winter (last two weeks in December). Since I was on emergency electrical heat for two weeks, my electric bill was close to $1000. The next electric bill after they installed my new heat pump was $700, considering that one week was also on the emergency heating. My last electric bill was a little over $100. The lowest bill I have ever had after living in this home for 20 years. Their service is second to none and you can count on them for showing up on time and solving whatever problem you have. The old system was so noisy, that it was capable of keeping you up at night hence, maybe a bad mood in the morning. I heartily recommend them, they are the best from top to bottom and their employees are well-trained and know these systems inside and out.

My problem is this, paid for a ac check on Friday. The tech reported that is worked fine. However…read morehe actually disabled the ac system. Started getting hot on Saturday and system did not come on. By Sunday it was really hot and I called them. They told me a tech would contact me. This never happened. So I'm miserable in the heat on Mothers day. And my 2 dogs are miserable. I called again Monday morning and they said someone would be out. Noone came. At 1pm it was 85 in my house and unbearable. So I called again. They once again said they would have someone come out and it was probably just a switch. Well of thats true! Tell me where the switch is!!! 3pm called again and was told we had to wait our turn and after pressing Rick with out frustration he hung up on us. I'm so disgusted. I was trying to do the responsible thing and have my ac serviced before I had a problem. But turns out the problem is hiring all seasons. Would never ever use them again.

Contacted Comfort pros about getting my indoor air handler unit replaced. Received a great quote…read moreand job was completed in less than a week Quality work and A/C is working perfectly! Casey and Oscar worked hard and efficiently until the job was completed Couldn't be happier that I made the decision to go with Comfort Pros!

We live out by Lake Kachess WA. Not an easy trip but when I contacted Comfort Pros Casey made it…read moreeasy. He came right out and assessed our furnace situation. It was determined that our system had burned mother boards as well as our heat pump caused by having no surge protection. He explained the benefits of a new, more reliable energy efficient system with a 10 year warranty. The installation was effortless and his whole team was very efficient and reliable. Casey stayed connected with us during the whole process and didn't leave until we were completely satisfied. Thank you Comfort Pros, Casey and team. Highly recommend them.

Really Burt... "Upon arrival, the brick was level and a…read moresmall portion of the black asphalt border was cracked..." If this were true, than why did you agree to have one of your guys come out and reset, the proper way, the two edgers that were dislodged and replace the damaged gravel border, that you measured for? I have not seen any work done on my edgers or replacement of the torn border, why not?

These guys are great. They were fast, professional, and did a great job making sure my heating…read moresystem was repaired and working as it should be. We had a pump that was on its last legs. They removed the pump showed my why it needed to be replaced and had it all back up and running in a little over 2 hours. They will always have my business moving forward. I live a good hour + away and they came through regardless of the weather. You have more than earned my business and I am happy to support this great local business.