Burt and his crew have helped me out numerous times! They are honest, knowledgeable, and quick to…read morediagnose and fix problems.

Really Burt... "Upon arrival, the brick was level and a…read moresmall portion of the black asphalt border was cracked..." If this were true, than why did you agree to have one of your guys come out and reset, the proper way, the two edgers that were dislodged and replace the damaged gravel border, that you measured for? I have not seen any work done on my edgers or replacement of the torn border, why not?

I cannot say enough great things about Vance (in Yakima). Everyone I have dealt with from…read moreinstall, to Q&A, receptionists and service have all been very kind, patient, informative and answer any questions one may have. The service guys/gals are very knowledgeable and let you know what they are going to do before they do it during your regular maintenance appt. I highly recommend Vance Heating and Air to everyone!! Pamela

Jose was very thorough explaining the issues. He gave me options to consider and I appreciated…read morethem. Very likable and presents himself well.

This company saved my sanity, A/C went out in June and of course on a Friday and I had to go…read morethrough my home warranty and these guys came and fixed. A month later I acquired a leak and Terrence walked me through a fix over the phone. i changed out my condenser pump still no fix so he came out I am 1 hour away and worked through the problem and fixed it for good. Very reasonable prices, prompt service and just a really good company to deal with!

These guys were great! I was working with American Home Shield warranty. They sent out another…read morecompany that was trying to charge me an extra $2300 for ductwork and electrical that I didn't believe I needed. Had Terence with all in one come out as well as another local company. They both agreed I didn't need that extra stuff. All in one got me a brand new, bigger, high end Bosch unit. They did very good and clean work, and were able to get me in sooner than anyone else! They also beat the price! They had very high tech diagnostic equipment, you could tell they definitely know what they're doing, can't say enough good things! Would highly recommend!

Very poor character. Took a look at what i needed done. Said they would give me a quote. Called…read moretwice to check on status. Never heard back. Poor way to do business. Poor way to treat people.

We needed someone to install a walk in tub. One of the bids we got was from Apex. They won the bid…read more Upon installation of the tub one of the plumbers complained the entire time stating "he didn't like these tubs". Once installed, the chromatherapy light area was leaking. They decided they might void the warranty if they did it wrong. We contacted the manufacturer who told us it would not void it and it was not electrical. They sent us a replacement part. Once it arrived I went to the store to tell them it was there. They informed me they weren't going to touch it. I told them I would find someone else to do the work then. I told them I wanted a refund on the work they didn't complete and the woman who was talking to me said "Ok" with a thumbs up action. I ended up calling another plumber who fixed the problem in less than a half hour. Again stating it was a plumbing issue NOT electrial. While he was there I had him look at the items still needing installation. While doing this he pointed out a scratch and a chip on the tub we had purchased from Apex. They had told us about one of them and assured us it would be covered up by drywall but they DID NOT tell us about the chip. Since the room is being remodeled there is no lighting. The new plumber said it could be buffed out. It looks like a tool might have dropped on it. Apex was the only one who has worked in the bathroom so far. Additionally, the tub water spout piping was off center by 1 inch. I called and asked to speak to whoever was in charge. Was told that was Lindsay and she was out of town till the following week. If they didn't like doing walk in tubs they shouldn't have given us a bid. Thank goodness we found someone who was able to finish their job.

If I could leave more stars, I would. My friend had well a…read morepump problem. After several days and troubleshooting, with no resolution, I was contacted by Joel. I brought Joel up to date and he talked me through on how to fix the problem myself. It turned out to be an easy fix. Joel sounded as happy as I was. I really appreciated Joel's instruction and willingness to guide me through resolving the issue over the phone and at no cost all. I know there would be some individuals who would have made it a point to show up, make the very easy fix, and charge for the fix. I highly recommend Castle Electric for your needs.

Had Castle pump come out to the house to check the pump on my well and Joel went way above just…read morechecking the pump solved our problems answered questions and gave me valuable advice. 5 stars would highly recommend. Awesome people awesome company

I feel like I have a brand new gas fireplace!! Very impressed with service mechanics Sam & Chris…read more They cleaned our furnace, outside the heat pump and our gas fireplace. They took the time to answer all my questions. Very reasonable price. So happy I went local business! Both were very friendly and professional. Will definitely call them back!

customer service is lacking. Called and left message they…read morenever called back. I called again and was finally able to speak to someone, set up appt time. They came out I explained what was happening, they checked unit and said it was good, just dirty. I had already cleaned the unit the day before wasn't too dirty when I cleaned it. They cleaned it little more and said it was good to go, charged me $85. Day and half later the AC started doing the same thing. I texted (since this is the way they wanted to set up appt was by text) never heard anything back from them. I ended up calling another company that came out and told me it was the capacitor, they replaced it right away.

Upon some thought upon the situation, I have realized that I wasn't entirely fair with my first…read morereview. These are a good group of guys, trying to do a good job for a fair price. I still believe I was charged too much, and the reason why, was bad planning on part of the two guys that came out to the house. They knew that they had to replace the plugs in the whole house and yet they came out with few of the plugs, so they had to drive back and get some. With better planning, they would have had the plugs with them and would have taken a lot less time to do the job. This would have resulted in a lower charge to me for the job. Overall, outside of this particular incident, I was satisfied with them.

I've worked with H2 for 12 years now helping with periodic repairs and installations at a mobile…read morehome park. From a breaker to a new service, i appreciate their prompt professional service.

New Electrical Panel! We were overwhelmed hearing that our electrical panel was being red-flagged…read morefor fire-related issues. Yet, in just one day Cesilio and Juan, supervised by Brian of Bigfoot, completely updated it. I thought the project would last days based on the complexity of the panel. Thanks to the decades of experience BigFoot brings to the table, they accomplished this in ten hours. Their commitment to detail was impressive as they literally accounted for every wire, even those loose in the room. Their attention to detail at the job, and in their bid enhanced my confidence. We got two bids on the job, and their's hands down was the most affordable.

I've used their services twice now. The first time everything worked out great and I was even…read morebilled a reasonable fee for the services rendered. However this latest time I received services from them I ended up receiving a bill that was extremely high. The Electrician that showed up was only here for a total of 18 minutes and the round trip from their Business location to my home is a total of 10 minutes for a total time of 28 minutes that they spent on my issues. However when they sent me a bill for the service I was charged for a total of 1.5 hours instead of just 0.5 hours. When I called them about how much my bill was being over charged (Padded) they said that they were going to reduce it to 1.0 hours. That's still double billing me for what they did but I guess it's better than being triple billed. None the less I most certainly will not be using their services again after this as I just don't appreciate being taken advantage of as a disabled elderly person and veteran.