Great service and very knowledgeable about hvac. We have used Mike and crew several times now…read more Always happy with the work.

We had Thermex put in a new Colman heat pump that proved to…read morehave some issues, They came out very promptly and serviced it. It proved to be defective, do to no Falt of Thermex. So they replaced it with another new one. I highly recommend them. Good people to do business with. Jack & lynne S.

I called Thermex and asked if they worked on gas water heaters as we had no hot water. They were…read morenot plumbers and we're not licensed as plumbers. They came out on 7/20 to check it out but could not diagnose the problem because they said their office was closed. They came out the next day and said they would order the part which should arrive in two days. On 7/26 they said the part didn't arrive but guaranteed it would arrive by 7/28. On 7/28 they said the part still hadn't arrived. I said that was ridiculous and it could have been sent overnight express. I paid $220.39. The workers were nice and friendly but management probably just figured they could look it up on-line. I fired them and called a legitimate licensed plumber. Lesson learned. They had repaired a gas fireplace before with good service.

New Electrical Panel! We were overwhelmed hearing that our electrical panel was being red-flagged…read morefor fire-related issues. Yet, in just one day Cesilio and Juan, supervised by Brian of Bigfoot, completely updated it. I thought the project would last days based on the complexity of the panel. Thanks to the decades of experience BigFoot brings to the table, they accomplished this in ten hours. Their commitment to detail was impressive as they literally accounted for every wire, even those loose in the room. Their attention to detail at the job, and in their bid enhanced my confidence. We got two bids on the job, and their's hands down was the most affordable.

I've used their services twice now. The first time everything worked out great and I was even…read morebilled a reasonable fee for the services rendered. However this latest time I received services from them I ended up receiving a bill that was extremely high. The Electrician that showed up was only here for a total of 18 minutes and the round trip from their Business location to my home is a total of 10 minutes for a total time of 28 minutes that they spent on my issues. However when they sent me a bill for the service I was charged for a total of 1.5 hours instead of just 0.5 hours. When I called them about how much my bill was being over charged (Padded) they said that they were going to reduce it to 1.0 hours. That's still double billing me for what they did but I guess it's better than being triple billed. None the less I most certainly will not be using their services again after this as I just don't appreciate being taken advantage of as a disabled elderly person and veteran.

Very poor character. Took a look at what i needed done. Said they would give me a quote. Called…read moretwice to check on status. Never heard back. Poor way to do business. Poor way to treat people.

We needed someone to install a walk in tub. One of the bids we got was from Apex. They won the bid…read more Upon installation of the tub one of the plumbers complained the entire time stating "he didn't like these tubs". Once installed, the chromatherapy light area was leaking. They decided they might void the warranty if they did it wrong. We contacted the manufacturer who told us it would not void it and it was not electrical. They sent us a replacement part. Once it arrived I went to the store to tell them it was there. They informed me they weren't going to touch it. I told them I would find someone else to do the work then. I told them I wanted a refund on the work they didn't complete and the woman who was talking to me said "Ok" with a thumbs up action. I ended up calling another plumber who fixed the problem in less than a half hour. Again stating it was a plumbing issue NOT electrial. While he was there I had him look at the items still needing installation. While doing this he pointed out a scratch and a chip on the tub we had purchased from Apex. They had told us about one of them and assured us it would be covered up by drywall but they DID NOT tell us about the chip. Since the room is being remodeled there is no lighting. The new plumber said it could be buffed out. It looks like a tool might have dropped on it. Apex was the only one who has worked in the bathroom so far. Additionally, the tub water spout piping was off center by 1 inch. I called and asked to speak to whoever was in charge. Was told that was Lindsay and she was out of town till the following week. If they didn't like doing walk in tubs they shouldn't have given us a bid. Thank goodness we found someone who was able to finish their job.

Put a new Garbage disposal in for us, and removed the old one. They did a nice job, and were very…read morefriendly. Would recommend them.

Tyler came to help with a stopped up drain in my 85 year old farm house, that turned into a much…read morebigger job upon realizing that the drain was not routed into the septic. Instead, it was draining into the ground...something that was acceptable in 1940 when it was built. Over 85 years, the drain pipe had eroded and likely collapsed, causing the sink to stop draining. Tyler went to great lengths to figure this out, and was 100% ambitious, positive and reassuring in stating that it would be fixable. Two days later, he returned to perform the work and succeeded at rerouting the pipe to the septic. Tyler was extremely hard working and represented his company in an exemplary manner. It was not an easy task and he should have been supported with some help, or the job assigned to a smaller plumber. He gave 5 star effort. I would not, however, rate the company as high, due their lack of concern for his safety.

We've had an excellent experience working with this company. From start to finish, everyone was so…read moreeasy to work with, and just incredible service overall. Huge thank you to Daniel, who went above and beyond making sure everything was taken care of! It's clear he truly cares about his customers and takes pride in his work. Could not recommend this company enough, especially if you get the chance to work with Daniel!

Looking at your reviews,they are all 5 stars. I here that you're company payed a client $500.00 to…read morechange there reviews. Because of a faulty drain in a basement. Completely flooded. And took it out of the employee's salary. Not a company that I would like to work for Rob Z

Zach and his crew were amazing. We are a bit remote, but they came out in half the time that…read moreeveryone else in the area could guarantee. The communication was great from the beginning and throughout the entire process. Everything was very clearly explained and very professional. They came out and completed the job exactly as described and I was even charged less than the estimate, because the labor took less time than anticipated. This company will be my go-to from now on and I will be recommending them to anyone else that needs service in the area as well.

My shower had zero pressure on the hot water side. Zak was very thorough and solved the problem…read morequickly. I would recommend Zak and 1st American he was very informative on what caused the problem and even gave me some hints on how to keep my hot water running smoothly. Thanks Zack!

Wonderful experience with Dustin. He was very straightforward with what he needed to do and there…read morewere no surprises with the bill. Very reasonable and experienced electrician. Would definitely call him again!

I hired Dustin and his crew to re-wire our duplex to help us pas sour inspections. His crew is fast…read moreand efficient and his prices are great. I am impressed with them and will use D Squared again!