Don't let looks of the store front detour you. Sweet Smell Pet Grooming does a good job when…read moregrooming your puppies. Took my puppy in for his first bath and cut. Owner is really nice and upfront on what your grooming needs might be. Usually in and out wishing a couple of hours. Easy and fast appointments available. Open Monday thru Sat. Closed on Sundays.

This Petsmart is our go to spot for pet supplies on JI. It's in the shopping center with Bilo and…read moreO2 fitness, with a huge parking lot! Any store that we can bring our sweet, erratic dog to is a winner in my book. She enjoys this store, despite slipping on the floor. In addition to the normal food and toys, we also take our girl here to be groomed. All the people who work in the grooming department are so sweet. They always take good care of our pets, and we pick them up happy and smelling good! For the most part, you'll be able to find whatever you need here. I believe they do training here also, despite being a smaller store. They don't have prescription food at this location, which is a bummer. We have to get out to West Ashley to snag that. Employees are pretty friendly, though some of them are noticeably more knowledgeable than others. Nice tip from an employee recently- they will price match anything from Petsmart.com. Especially when making a big purchase, double check the price! We saved about $25 off our dog's crate by checking.

I am very disappointed with my recent grooming experience at PetSmart. When I picked up my dog,…read moreKahlo, no one told me she had been nicked on her ear during her groom. I only discovered the injury after we got home. I understand that accidents can happen, but what I can't accept is the lack of communication and transparency. Over the next several days, Kahlo repeatedly shook her head because of the discomfort, causing the wound to reopen and bleed multiple times. I ultimately had to take her to the veterinarian, where she was diagnosed with acute moist dermatitis. This resulted in an unexpected vet bill that I was not in a position to afford. Had someone simply been honest about what happened and explained how to care for the injury, this experience would have been very different. Pet owners deserve clear communication when something goes wrong, and I hope PetSmart does a better job of being transparent in the future.

Absolutely the best!! We've got compliments about my dog's haircut and soft coat everywhere we go…read moreand even her Vet asked where we had her groomed ! High recommended!!

Our 2 huskies had their first day at Barker Lounge yesterday. They came home exhausted! They must…read morehave had a great day! I took the tour as well and I am very impressed with their color coding and digital organization system they use to track and organize all the dogs, types and sizes of dogs and age, room, and their personal items, etc. They had great separation of i door and outdoor play areas and I was very surprised they had a large outdoor shade canopy and water misters throughout for our hot days. All staff I met seemed genuinely interested and caring a out the dogs and the job. I have full confidence when I next bring my dogs there!

My Chocolate lab loves the Barker Lounge. It's the only place I've taken her for the day where she…read morejust comes home and passes out until the next day.

Always a great experience! We've been bringing our rescue pup, Gracie, to Petco for the past six…read moreyears, and she has always been treated with kindness and genuine care. For years, this was where she received her routine shots and Simparica Trio every six months, and the staff consistently made her feel comfortable and welcome. In October, we transitioned her to a full-service veterinarian after noticing symptoms that a shot clinic couldn't address. Even so, Petco has continued to be an important part of her care and well-being. The recommended food options have helped tremendously with her allergies, and every visit feels like a positive experience for her--she always gets to make new friends, try new treats, and pick out new toys. On our most recent visit, we purchased Merrick Beef, Bison, and Sweet Potato dry food, and I'm truly hopeful it will continue to benefit her as she turns 7 this April. We also picked up Blue Buffalo wet food, choosing the Porterhouse and Filet Mignon pâté flavors, which are perfect for her small teeth. Every product recommendation feels thoughtful and well-suited to her needs. Recently, our veterinarian discovered that Gracie has a heart murmur, so we're doing everything possible to keep her healthy and comfortable for as long as we can. It was an emotional time for our family, so of course we spoiled her a little--with treats and even a new pet fish "brother." I picked out a stunning royal blue and red Delta Tail male betta fish who is perky, active, and absolutely beautiful. I also found a hydroponic tank setup so he can peacefully coexist with marble queen pothos clippings, which is both functional and visually gorgeous. I have 125 plants inside our home so selecting just the right plant took me a few days. Lol... I highly recommend the Petco North Charleston location. The staff is knowledgeable, compassionate, and truly cares about both pets and their people. Whether you're managing a senior pet's health needs or just adding a little joy to your home, this location delivers every time. Staff interaction 5/5 Cleanliness of store 4/5 Parking 5/5 Prices 5/5 Store Vibes 5/5

I usually stop by at Petco for their Walk-Ins grooming services; however, at this location I have…read moreyet to find a time where the techs are available to do a nail trim. I have stopped twice, once in the AM and 3:30PM. When I stopped in AM, they did try to fit me later in the day but I wasn't available to come in. When I stopped in PM, they told mw they couldn't do any services THAT day. I would try to call ahead of time before stopping in so you don't waste your time.

Tabitha is a WONDERFUL groomer. She has been doing Big Al's cuts for the past year and we are so…read morevery thankful for her. She has been morning but kind to both of my dogs. She also always surprises Big Al with a fresh bandana after his cuts. The new rebranding of this company has been nice and I'm loving their new logos!

I called today to book first time appointments for 3 pups and was told they would not take my 15 yr…read moreold !! WOW How do you ever gain loyalty With an a dog that times out w/ your policy? B #-'shit

I love Love Thy Pet and more importantly, my dogs love Jessica, the owner and groomer. They see…read moreher and become so hyped up and eager to get through the door to Jessica it's comical. She does a beautiful job and uses top of the line products to help my retrievers' skin and allergy conditions. During the hot humid southern summers, she gives them a buzz cut that they seem to enjoy. Can't recommend them enough! I'm thrilled with their service!

We were overjoyed with the outcome of an appointment we booked for last week. The groomer for Love…read moreThy Pet, gave our Maltese an outstanding haircut and even took the time to brush the teeth! He looks and smells great. The prices were affordable, the service was friendly and convenient, and the grooming unit looked very professional. LTP has a new loyal customer. It's nice to find a grooming company with employees that truely love animals and do the job right!

When I moved to Goose Creek and needed a new groomer for my dog, I had a bunch of people recommend…read morePSP. I was a little wary, having heard stories about pet store groomers, but I trusted these opinions so I brought her in. From the very beginning, they listened to me while I explained how to handle my dog (she can be a diva) and they took me seriously. They would check in after each appointment, letting me know what went well and how quickly she was improving and getting more and more comfortable each time. There has been some turnover, but we have stuck with Bailey all along and it's been wonderful. My dog, who was very nervous about going to the groomer and needed to be drugged up in advance, now wags her tag in excitement when she realizes where we're going and drags me through the store to greet her friends in the grooming room. She jumps up on the half door and lets herself into the back room, settling right into her favorite kennel (that they leave open when she's scheduled)! The rest of the staff with whom I have interacted have also been wonderful. They come to recognize the regulars and will chat with you if they have a moment. It's really a positive experience and a wonderful place to go.

WATCH THE VIDEO! Tell me how that makes you feel! Then Share. I had one of the worst customer…read moreservice experiences I've ever had at Pet Supplies Plus Goose Creek. This happened at the 208 St James Ave location on Saturday, May 16. I came in around 1:00 p.m. to use the self service dog bath station while running between errands. It should have been a quick and simple visit, but it turned into an extremely uncomfortable experience because of Sheldon, who I later found out was the store manager. From the moment I walked in, Sheldon had a rude, dismissive, and unpleasant attitude. At checkout, he gave me a receipt and told me I needed to give it to someone in the back. When I walked to the bathing area, there was no one there to check the receipt, explain anything, or assist. The self service dog wash area was dirty and not well maintained. There were 2 bath stations, and the area did not look properly cleaned. The dryer also was not working properly, which is a major problem when someone is paying to use a self service dog bath. When I asked how I was supposed to dry my dog, Sheldon handed me a towel and said he doesn't really go back there and didn't know. I also asked if they had a rubber scrubber or bathing brush available because many self service dog wash stations provide something to help wash through the dog's coat properly. I was told to just use my hands. A groomer came over and said they use their hands as well. I understand some dogs may have sensitive skin, but if basic bathing tools are not provided, staff should be able to explain that professionally instead of making the customer feel like they are being difficult for asking. The worst part was Sheldon's behavior. Instead of handling a simple customer concern calmly, he became rude, dismissive, and started cursing. The altercation happened around 1:14 p.m. When I began recording because of how uncomfortable and unprofessional the interaction became, he claimed that I cursed at him, which I did not. I tried to speak to him calmly, and when I said "my friend," he responded, "I'm not your friend," and walked away. That type of behavior is unacceptable from any employee, but it is especially unacceptable from someone in a management position. A manager should set the tone for the store, speak to customers professionally, de escalate concerns, and help solve problems. Sheldon did the complete opposite. I do want to say that Colin was polite, professional, and friendly. After Sheldon left, Colin tried to speak with me and apologize on behalf of the manager. His communication felt appropriate for a pet friendly, family environment, and he handled himself well. Everyone else in the store seemed friendly, which makes this even more disappointing. One person's conduct completely ruined the entire experience. I also noticed another recent Google review from a customer raising concerns about the self service dog wash area, including safety concerns with the setup. Based on my experience, it seems like the dog wash area may need serious review from ownership and corporate. I left the store around 1:29 p.m. and later submitted a complaint to the owner contact provided to me by a female manager at the store. I will not be returning to this location. The self service dog wash area was dirty, the dryer was not working properly, the support was poor, and the store manager's behavior was completely unacceptable. This location needs serious attention from ownership and corporate.