I had a great experience with my driver, Vitalie. He was on time for pickup and drop off, and responds quickly. I was connected with Spark Prime Logistics through Lightning Auto Carriers and I had a good experience with both companies. read more

Bad buisness. Run away. Car was scheduled for pick up on 3-7-26through Montway got ahold of them 3-8-26 and they lied about having bad weather said they would be there 3-9-26 they did not show up and Lied to Montway saying they could not get ahold of the customer. We were an standby all day waiting for the call. read more

Spark Prime Logistics - Transportation Near Me - Plainfield, Illinois

Horrible customer service, horrible communication, horrible drivers...just plain terrible. Booked through Sherpa Auto (which itself is trash, so I should have known) and the number they gave me to contact was someone's personal voicemail. Then, when I finally got a hold of someone, they berated me for not knowing how shipping works, and to call the driver...who didn't speak English (Ukraine). It couldn't have been a worse experience. A really bad business. read more

This company was amazing! I was worried about scammers because I've read so many horrible reviews about car transport. The gentleman that picked up our car was so kind and professional. He texted regularly with good communication. He even delivered the car several days earlier than expected. No damage done on the car. Very smooth operation. As a side note: we went through Roadrunner, and this company was subcontracted out to do the move. read more

Spark Prime Logistics - Transportation Near Me - Plainfield, Illinois

My daughter recently needed to get her car transported from Ohio to Arizona. The gentleman who picked up her car was simply amazing. The car arrives early and with no damage. I highly recommend this company and I wish I could remember this gentleman's name because he's the reason I would use them again If anyone from Spark Prime would like to respond to this and give me his name I would appreciate it read more

Was driving on i40 west, and unfortunately, Matt one of your drivers has the almost hit as he pushed my jeep off the road he did this to i was doing 65 he is now doing 80 when I caught up with him I took pictures of the truck called the company and wasn't helped at all. Told them what happened and was hanged up on. This guy is a danger on the road. I called the police to be on the watch for him. He's in charge of all the cars he carries but doesn't care for the safe of all the other people on the road truck #517 have his dot number too. I hope anyone using this company that they think twice as they don't care about how or what else is on the road read more

These guys are the biggest group of liars in the industry. Their drivers text one excuse for not picking up the car for the second broken pick up time and the dispatcher tells me a different lie about why it was not picked up. Now my car is stuck 1500 miles away and I have waisted a week dealing with these con-artists and starting over to find a shipper. read more

Just try to get someone on the phone and you'll see that this is an illegitimate company. Driver ignored multiple attempts to contact him then texted me to text him which he ignored. They lied about attempting to pick up my new vehicle stating the dealer was closed, when that is just not true. Funny that they have the cute little photos on their website like they are such friendly, transportation-loving people when in reality it's a one man show, he doesn't answer the phone or take his job seriously. If Montway books them for you, request a new carrier. read more

Tell your drivers to stop using prohibited road to bypass freeway congestion. One of your drivers used a clearly marked prohibited for trucks with trailers two lane Summit Road/138 to bypass congestion on the 15 southbound freeway as a shortcut. He was overloaded, drove into the oncoming lane while making the sharp left sweep of the road and then turned into oncoming traffic to make the right hand turn at the stop sign at the intersection of the 138/summit valley road. He was clearly fully loaded, not managing the road safely and was prohibited from even being on that stretch of two lane road. read more

Spark Prime Logistics - DOT License number - Transportation Near Me - Plainfield, Illinois

We used Spark Prime Logistics to move our BMW series 3 and Volvo XC-90 from Tampa, FL to Salt Lake City, Utah. Sergei was our driver and he was fantastic! Sergei delivered vehicles early and had great communication with us! We went through Montway Auto Transport who hooked us up with Spark Prime Logistics and had we known about Spark Prime Logistics we would have gone through them directly! Communication, respect Sergei had for us and vehicles was top notch! Moving 2-Vehicles cross country is hectic enough but having Sergei as our driver took all our worries away! Sergei had a clean truck MC/DOT#'s on his truck, he was presentable, knowledgeable, we are more than satisfied with Sergei and Spark Prime Logistics! Sergei's communication as to when he would pick up vehicles and drop off was on point! If you are in need of auto transportation look no further! read more

Needed a car transported. The driver, Sergio, was fantastic. He deserves five stars. He was kind, professional, respectful, and informative. The broker, Quickship LLC, was unprofessional and runs a bait and switch business. They deserve zero stars. Because of what I had to go through, I can only give three stars. If you need a vehicle transported, call directly to Spark and leave out the middle man. read more

Prime Logistics confirmed picking up my car for transpotation to my home. Then on the day it was scheduled to be picked up they cancelled saying the driver was late. No appologies or proposed actions to correct their failures. If you need a reliable transport company I suggest you look for a different carrier read more

I had my car shipped from LA to KC and it couldn't have been smoother. Arrived early and Sergay the driver was in constant communication. Car arrived exactly how it was left. He also had to deal with horrible rain on arrival and everything still went smooth. Highly recommend. read more

I had a new honda shipped coast to coast and it arrived early at a fair price and they stay in communication with you unlike past experiences with freight carriers. thank you - highly recommended read more

Spark Prime Logistics - Nice equipment - Transportation Near Me - Plainfield, Illinois

We needed to transport our vehicle from WI to AZ. Our vehicle was picked up and delivered from driveway to driveway in 2 days! There were no problems at all. I booked the order through Montway. I would hire this company again. All around great experience for us. read more

On time. Friendly. Good communication from pickup to drop off. Wonderful driver that treated me and my property well. Excellent!!

Honest review you'd be better off with paying someone 500$ than 1000$ because they will not get your car in time ! And keep giving you excuses they stopped the driver oh inspection this n that ! This the 3rd time l work with them and l never will . They double charge u with the promise you'll get it asap all lies read more

Spark Prime Logistics - Receipts of text - Transportation Near Me - Plainfield, Illinois

Absolutely terrible. Was supposed to have my car picked up at noon. Never received updates, I called multiple times they could not give me an answer or connect me to a driver. Extremely frustrated, don't go with this business read more

never even showed up to pick up after multiple delays and new pickup dates and times. absolute joke

Extremely unprofessional and will bring your car damage to you!! I repeat please do not use them to transport your vehicle! even if the price sounds good do not do it! if you give them the benefit of doubt it will back fire! your car will be damaged! read more

Arranged a pick up of vehicle in Wisconsin and delivery to SoCal, with confirmation of delivery date. Attempted contact to determine delivery time and coordinate convenient drop off l for 3 days without response. Confirmed delivery day came and passed without any communication, and after multiple calls to dispatcher, finally received a vague response that driver would call in "a moment." That translated to 90+ minutes and was told that he would be at location in 40 minutes. Great, but I am in another appointment and I will be there asap. After 3 days of no contact, suddenly my phone is blowing up with calls and texts from driver and dispatcher. They are a day late but can't wait for me, so driver leaves with the keys, even though I am in front of him when he is climbing into his truck. By far, the most rude, arrogant, disrespectful, dishonest and deceitful carrier I have ever dealt with in 25 years of shipping cars. Not only will I never use them again, but I am filing a complaint with every agency they report to and let anyone who will listen, how bad they are. Never ever use this carrier! read more

DO NOT USE SPRAKS PRIME LOGISTICS. I hired SGT Auto, a broker to hire a transport company to bring my 2024 Bronco from MI to AZ. SGT contracted with Spark Prime Logistics. I met the driver 15 minutes after a rain / hail storm in AZ for him to drop my car. He was in a hurry due to the rain so unloaded the car, took pics, and had me sign the delivery BOL. I looked over the car the best I could due to the rain, dark skies, and the vehicle being covered in water spots I didn't see any visible damage but asked the driver if he drove through the hail storm. He said no so I signed th document. The next day, in the sunshine I could see, but not feel what I thought was hail damage. I had an auto body shop look it over. The washed it. dried it and under examination found that It was completely covered with fine hail damage. 2 estimates to repair it were $12k and $10K. Sparks would not reply to my emails. read more

Sparks prime logistic out of Plainfield Illinois do not use this company. I have been waiting on my car all day the driver never showed up come to find out the driver named Chris got my car seized by drug enforcement because they saying drugs was found in my car I am a 61-year-old lady substitute teacher don't have a criminal record of any sort first they try to assort me out of money by asking to send the money through cash app then they try to get me to send the money through zelle so I had to call the police to find out where my car is at right now I do not know where my car is at because drug enforcement agency seize my car and I don't know where is that the driver cussed me out the dispatcher cussed me out the company lied said that they would get back to me they never did this company is the worst company I've ever dealt with in my life I'm going to get me an attorney and I'm going to sue this company this company and US cargo freight LLC out of Florida they are the worst car transportation people I've ever dealt with I've never experienced anything like this in my life but yet here I am July 1st 2025 do not use these companies. read more

I would leave zero stars if I could. Incredibly unprofessional and they have absolutely NO concept of being considerate. They don't care about contractual agreements, pick up dates, drop off dates, any of that. They'll simply do what's convenient for them and screw you over without a second thought. Never use this company, they are single handily the reason why I'm choosing to never ship my car again. It's insane that they're even still in business in all honesty. read more

Car was picked up and dropped off no problem. It ended up being a day later than we expected, however, there has to be some grace from the customer's side. These are big trucks going long distances doing pick ups and drop offs. There are any number of variables that can impact delivery time. I was given the driver's phone number by dispatch and was able to get an update if I wanted one. Most important: vehicle showed up in good shape. Driver was courteous. read more

A driver for the company was driving on wrong side of road and when I tried to pass him he tried to hit my car when I stopped my car to deal him this problem he spit on me I thought he was going to pull me out of my car and beat me, and I am a woman read more

Terrible, just terrible. Made a request through roadrunner to transport a vehicle on 7/12. They contracted with spark. About 5pm est on 7/12, I called spark wondering if they were going to call with my 2-3 window. Spark stated, that the car wouldn't be picked up until the 15th, maybe the 14th. They said the driver/drivers were delayed. Do you think anyone would reach out to notify me of this at anytime over the previous days? No Not like they just got delayed by 3 days, suddenly. When I expressed my displeasure with this, I was told, go find another company to haul... are you kidding me? And then they canceled on me. Left in limbo, until roadrunner found another company at the last minute. Spark is unprofessional , rude, zero customer service etiquette what so ever! And that's being nice. Pass on the headaches and unprofessionalism and DO NOT USE THIS TRANSPORT SERVICE!! read more