1. Redline Towing

    1. Redline Towing

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    Chicago Ridge, IL

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    Redline Towing

    3.0 (14 reviews)
    Open Open 24 hours

    Services - Redline Towing

    Boat towing

    Car towing

    Motorcycle towing

    Redline Towing Photos

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    Customer service
    Elizabeth G.

    Horrible customer service, they picked up my vehicle at 4:30pm I messaged them at 8:50pm to see if my vehicle had been dropped off at the destination I assigned it to. This was their response, (picture attached) after attempting to contact the company and the driver my calls were ignored, I had to call my insurance company to get a hold of Redline. They were extremely rude to him as well and said they didn't know where my vehicle was to call back in 1 hour. How do you not know where a customers vehicle is? After I had to pay an extra $105.00 for the tow and you lost my vehicle! If I'm paying an extra $105 on top of what I paid my insurance for the tow I would expect my vehicle to go directly to its location and not get lost on other calls along the way. For me to have to contact the company to see where is my vehicle and for them to have no clue where it's at and then to be ignored. It's unbelievable. Worst company I have ever dealt with in my life.

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    5 months ago

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    7 months ago

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    5 months ago

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    1 year ago

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    3 years ago

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    2 years ago

    Very professional work and very nice guys they towed my car before the service is amazing thank you redline

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    2 years ago

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    3 years ago

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    3 years ago

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    Starline Towing and Recovery

    Starline Towing and Recovery

    2.0
    (4 reviews)

    I needed a tow for a broken down vehicle, staff was communicative from the start. Driver was…read moredispatched quickly, upon arrival was very efficient and helpful in securing our vehicle at the drop off location downtown Chicago parking on the street. I appreciated the help of the driver. Good value and would utilize STARLINE towing again. Thank you for all your help!!

    I put a call in to my extended warranty company for a tow around 9:30 am. My keys were stuck in the…read moreignition and the car would not start. Starline accepted the tow. Help is usually sent within an hour. I called the warranty company because they hadn't dropped my car off at the shop, she informed me of the towing company, Starline, and their phone number. They informed her that they were picking my car up now. After an hour I call Starline and he was like yeah we got it. Called the shop, no car still. Called Starline back twice, no answer. I called the warranty company back explained my issue, she finally gets through to them and they tell her they're 15 mins away. Twenty minutes after that I got a call from the tow truck driver that he was 10 minutes away. I'm not sure when exactly he arrived (I was at work) My car was dropped off at almost 1pm. I requested a call before dropping the car off so I could alert the shop. I got no call. When I called Starline back demanding to know where my car was he said we're dropping it off now you can call them and see. The driver dropped my car in the middle of the shops parking lot. The shop employee asked him not to do that. He did it anyway and began a little spat with the shop employee, the police had to be called.Terrible company.

    Yaffo Towing

    Yaffo Towing

    2.3
    (89 reviews)

    My car broke down 2 minutes into a 45 minute drive home Saturday around 6p. Luckly I was still…read moreclose to my aunt's house and was able to pull into a neighborhood side street. I put a AAA request in for battery service, thinking it was the battery. A few hours later AAA calls and says they talked with some of the battery techs and they think it is the alternator not the battery and recommended a tow. I gave the OK. This was about 8:20p. By 8:34 I received a call from Yafoo Towing's main line. The gentleman confirmed my info and tow price to get my car back home. I was at my aunt's at this point so asked if the driver could call when he arrived. I took a look and if the driver left their Chicago Heights location, it would be about an hour and 45 min until they got to me. The driver called when he was arriving to make sure I was back at the car. He was very friendly, tested the battery and confirmed it probably was the alternator. He was able to jump start the car with one of those portable jump packs so he could drive it onto the flat bed. I went home with my husband in his car and met our driver at the house. He carefully unloaded the car in our driveway. I was also able to quickly and easily pay for the tow over the phone, and received text with the invoice. Pricing seemed reasonable for a flat bed tow truck and a 45 minute trip home. Overall, despite the long wait because of AAA (not Yaffo), the experience was very positive. I greatly appreciate Yaffo Towing and their driver for picking up the request.

    Mercedes road side assistance connected me to this company. They kept sending "updates" every…read more1-1.5 hours saying they were on their way. When I called them for updates they would repeat the same lie that I was the next pickup. They wasted 3 hours of my time stranded waiting for them before I called Mercedes road side and complained for them to send someone else. Honestly, don't trust these people for roadside service and if you get connected to them, immediately ask for it to be redispatched to a different provider.

    Redline Towing - towing - Updated July 2026

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