Nothing like that new car smell!!…read more A huge THANK YOU to the Right Honda crew! I've worked with David (Frenchie) a couple of times and would highly recommend him. He listens to your wants/needs, helps you fully understand what you're getting into when buying or leasing, not pushy at all and very patient. Thank you again to all who helped put this sale together!

Salesmen AFTER , giving OTD price texted back added on just $12,000 when he thought we had a…read moremeeting of the minds. We did not. - When I asked how the price jumped. $12,000 he said "oops I hit a wrong key, let me fix that" he then said they charged $1,899 for things the dealership added and couldn't be removed in order to get the car ready for sale. Well, that's not my concern- that's dealer prep. I don't pay for that- that the cost of doing business for them. I was shopping online and he told me the prices online on their website is not the TRUE selling price but a guesstimate. Because they were making no money on financing or add ons he said the price changed online. I went online figuring to pay for a car , taxes, license, doc fee ( questionable) but in the end - after fixing his mistake from above still had tacked on $6,000 to the online price . At that point I was more than done with his lies and Right Honda. I have so much more to say but I'm exhausted from all the back & forth with much of that making No SENSE. The breakdown given me changed three times never for added items . When he thought he had an interested car buyer he thought he had a SUCKER ! Stay FAR away from RiGHT HONDA---

I purchased another Crown Signia from Right Toyota from Tiffany Sharp, Spencer and, of course,…read moreAdam! I got the red Limited this time and boy is this car a looker! It's so beautiful and comfortable, and, of course, Right Toyota was on point again! I live in Tucson but always buy my Toyotas from Right Toyota. They will do all they can to get you the right price and best financing! I love them!

This was a very frustrating service experience…read more I scheduled an appointment almost a week in advance for a recall repair and was told the parts were in stock and that it would be completed the same day. Based on that, I planned my day around dropping the vehicle off early. After dropping the vehicle off, I later found out the part was NOT actually available and there was no clear timeline for when it would be. I ended up having to take the vehicle back. To their credit, they did call later and said the part could arrive within the next few days and asked me to bring it back, but the initial lack of preparation completely defeated the purpose of scheduling ahead and wasted my time. On top of that, I was given a ~$9,500 list of recommended services. I understand my vehicle has ~156k miles and will need maintenance, that's not the issue. The issue is that several of the items listed were things I had just recently replaced: - Drive belt replaced ~9 months ago (~4,000 miles) - Battery replaced ~6 months ago (~2,000 miles) - Cabin air filter replaced within the last 30 days Despite this, all three were recommended for replacement. When I questioned these, the advisor partially walked them back, which made the inspection feel inconsistent and hard to trust. The battery test was also confusing. The report showed 12.73V and 613 CCA out of 710, yet it was labeled as a "fail," even though the vehicle starts perfectly every time. It even said "cranking result: fail". At that point, it became difficult to tell what was actually necessary versus what was being recommended. Overall, the combination of unconfirmed parts, poor communication, and inconsistent inspection results made this a disappointing experience. I would recommend confirming that recall parts are physically in stock and reserved before bringing your vehicle in, and getting a second opinion on any major service recommendations. It's now been nearly a month since this visit. I was told someone would follow up regarding my concerns, but I have not been contacted. That lack of follow-through is concerning and raises questions about the level of communication and customer care throughout this experience.

I worked with both Martin and Tyler. Both were wonderful to work with and knowledgeable. They…read moreseemed honest on the pricing. There were several added fees that we were able to understand after they explained them. I would recommend Airpark for future purchases! Made the experience easy!

Stay far away from Airpark Dodge Chrysler Jeep in Scottsdale…read more I purchased my first car from this dealership nearly 11 years ago and even traded it in for another at this dealership before buying this used vehicle on 3 April 26. This is actually my third vehicle from this dealership--and my first used one--which makes this experience even more disappointing. I had built a level of trust over time, and that trust is completely gone. A price was quoted in writing via text, I showed up, and suddenly it was $8,000 higher. After pushing back, they "magically" brought it down. Classic bait-and-switch behavior--plain and simple. Now that a price was agreed upon, it was off to haggle with finance. I bought a used, high-mileage vehicle and was sold a warranty that was supposed to protect me from costly repairs down the road. Within 3 days of signing paperwork and the night I picked up the keys, 6 April 26, problems showed up. When I filed a claim, I was told those exact issues had already been reported before the sale, so they were excluded from coverage. That means the warranty I paid for was essentially worthless the moment I drove off the lot. Let me be very clear: I would not be writing this review if those issues had been covered. Most of these repairs would have been covered if they had happened after the sale--but because they appear to have been known and not disclosed, I'm stuck paying for them. To be fair, both the salesperson, George, and finance staff, Edgar, were pleasant and amicable during the purchase process. However, that changed quickly when I returned with concerns. I was then told by the salesperson that he was "just sales" and did not deal with those issues--while also acknowledging that there were known problems with the vehicle. That contradiction was extremely concerning. This is not based on memory alone--I have documentation and recorded conversations that support these events, including statements acknowledging known issues prior to the sale. When the car was brought back 2 days after purchase, their service department said to leave and refused to even look at it because it was sold "as-is." No accountability, no support--nothing. Trying to get documentation was a joke. I was told the service manager was "at the gym," then that there was no one else could help. Only after pushing did I finally get a report--one that confirmed exactly what two independent shops later found wrong with the vehicle. In addition to returning to the dealership twice, I also made multiple attempts to resolve this directly. I sent two emails to the salesperson, George, which went unanswered, and reached out to the service manager, Mr Hale, requesting assistance as well. Those efforts were ignored, which only adds to the lack of accountability and support after the sale. This entire experience raises serious red flags about deceptive pricing, failure to disclose known issues, and selling warranties that don't actually protect the buyer. After reading other reviews, it's clear this is a pattern, not a one-off situation. If this situation resonates with you, or you've had similar experiences at this dealership or any other, now is the time to speak up--I STRONGLY ENCOURAGE YOU TO FILE A COMPLAINT WITH THE ARIZONA ATTORNEY GENERAL'S CONSUMER PROTECTION DIVISION: https://www.azag.gov/complaints/consumer The only way businesses like this change is when enough consumers push back and demand accountability. Buyer beware. Get everything in writing. Have the car inspected independently before you sign anything. Demand to know what they know about the car. Passing a safety inspection doesn't mean there aren't other known issues. If you're considering Airpark Dodge Chrysler Jeep in Scottsdale--don't. After nearly a decade of positive experiences, it's clear something has changed in their sales practices and level of honesty--and not for the better. But, don't take my word for it--read the other Yelp reviews and you'll find multiple accounts of similar experiences and concerns.

This is the best car transaction experience I've ever had. We just purchased two cars tonight. One…read morefor my girlfriend and one for me. Henri Doku is amazing. He is respectful, knows the cars, and made the whole process feel like I was hoping for and I never thought I'd get that from a dealership but he handled everything perfectly. Joon in finance was great. He explained everything to us in a way that was helpful and took the time to make us comfortable. Will A. helped us get the tech all set up and running. Good guy! Really I have to say Berge (Bell Lexus) is fortunate to have this team. The managers I'm assuming must be treating the team well because everyone seems happy and just wants to take care of customers. Oh and to the dude that likes Protein House. See yuh there again soon. Thank you, Henri! Hope to send people your way!

Just bought my BMW X5M today and I had to share my experience…read more I dealt with Luis Mejia and he worked with me the past week on email. My appointment was today at 1pm and Luis was gracious, courteous, and made me feel as though I was a friend coming to visit. The experience took about two hours and then I was passed over to Joon Shin in finance. I usually dread dealing with the finance department as I have had negative experiences in the past. However, Joon was an absolute pleasure to work with and he made me feel very comfortable as though we knew each other already. I can't say enough about how professional and supportive these two gentlemen were, and kudos to Bell Lexus for onboarding great people like Luis and Joon. Thank you so much, I will be referring people to your dealership.

DO NOT LEASE OR BUY A CAR FROM THIS DEALERSHIP!!!…read more Don't ask me why, but I just leased my third vehicle from these clowns. It is a 2021 Alfa Stelvio and a great car, but a lousy dealership. I am surprised since they are a Berkshire Hathaway-owned company. I turned in a 2019 Giulia Quad early on June 22nd and it took Ally (their leasing company) until July 5th to post the $60,600 check. Then on July 12th the payment was "reversed" for some reason. I was told by Ally their check bounced... On July 15th, Ally debited my account in the amount of $1,473 because Ally said I did not turn off Auto-Pay...can't believe it. When something is paid off, shouldn't the payments stop? I have been to the main dealership (Chrysler/Jeep) and spoken to Mo Paracha who has been of absolutely no help. Nor has Chris Nasralla in Finance...the only person worth anything here is Jon Kenny in Service. Since this dealership has been completely unresponsive, I have been in direct contact with Berkshire Hathaway Automotive in Dallas (972-536-2900). I have also lodged a consumer banking complaint against Ally for continuing to debit my account after the lease had been paid off. I now have to attempt to get a refund from Ally...and will probably have to file a claim in Small Claims Court to get it. These guys are all thieves...BEWARE!

If you're looking for a welcoming/hassle free car buying experience, go see Chris. I told him what…read moreI was looking for, my price range and he showed me some great options. As we walked the lot, he went into more detail about some of the specific car features, helping me narrow down my search. He wasn't pushy at all, was super knowledge about all the cars (new & used inventory), very professional with a touch humor, making the experience enjoyable. This type of experience is something to be recognized as buying a car can be stressful & overwhelming. Go see Chris, he will take good care of you.

I preferred to purchase vehicles through Internet sales. Robert got connected with me right away…read morewas quick and responsive and made the car buying experience awesome! I would highly recommend him and Earnhardt Cadillac. Shout out to Omar in finance too he listened to me and made financing easy!

Mario S. was outstanding!! He treated me like a queen from start to finish and was so kind and was…read moreabsolutely made for this service role. He made it easy to get my courtesy vehicle when I dropped off my car for service, because he used the insurance on file and he also gave me options between gas powered and electric power powered I like that optional. And Mario S. was so good on the orientation as well. Made it really easy to understand the court at vehicle. I had zero issues whatsoever and really enjoyed the car. I also appreciate how my final bill matched the quote they gave me that's always really important for customers and it doesn't go unnoticed. Finally, the service department clean and detailed my car before returning it to me. I was so happy and it really needed it because it had dust on it from a recent trip and they made me love my Cadillac until I can get my new one next year. They did a better job than Cobblestone. I appreciate my 10 year service advisor, Mario C., setting me up Really well while he was on holiday break and it was still seamless. When I decide to do my car shopping 12-months from now, I'm coming Earnhardt Cadillac at Frank Lloyd Wright to see if we can make a deal, and I'll be sure to tell them why it's because of the service department.

Earnhardt, Hyundai Scottsdale North 8445 E Frank Lloyd…read moreWright Blvd, Scottsdale, AZ 85260 Service (480) 582-9722 Sales AAmir Khan (480) 922-5200 I had the pleasure of meeting salesman Aamir Khan at Earnhardt Hyundai North Scottsdale, and the experience was excellent from the moment, I walked into the dealership. He immediately made me feel welcome by inviting me to sit down at his desk and asking if I'd like something to drink or if I had any questions. After he grabbed me an ice-cold water, we hopped on a golf cart and headed out to take a look at the vehicle. Aamir was professional, friendly, and very attentive throughout the entire process. He made the experience comfortable and straightforward, and I truly appreciated his helpful attitude from start to finish. If you're visiting Earnhardt Hyundai North Scottsdale, I definitely recommend asking for top notch Salesman AAmir Khan. He provides great customer service and makes the car-buying experience easy and enjoyable. Plus he sent me a real time video with certified used Hyundai prior to my arrival at the dealership. It was impressive.. Today, Wed 3/4/26, around 11:30 AM. I walked into Earnhardt Hyundai Scottsdale North to search for 2019 through 2020 Santa Fe. Our family previously owned a 2007 Hyundai Santa Fe that was well maintained and was solid as a rock. Some lucky youngster will get that vehicle once we find a new one. I was surprised what such a large selection of certified used vehicles that go through 150 point inspection. Thank You, Earnhardt, Hyundai Scottsdale North for the great experience. Earnhardt Hyundai Scottsdale North dealership is the first place I'd go if you're looking for a fast honest walk around for a Hyundai. This dealerships professionalism, large selection of certified used, Hyundai large selection, salesman Aamir Sales, Sales Manager great customer service as well 5 Star Rating Kelly Levy

Best Dealership! JR, Huey, Mustafa, Dominick, you guys are all great and you feel like family.read more

Traveled from Yuma, AZ and originally came to the Pinnacle Nissan dealership for the Nissan…read morePathfinder but quickly realized it was smaller than anticipated. Saul Estrada, our sales consultant was great at accommodating us by looking at several other vehicles and allowing us to explore all options. He was patient, kind and understanding. After a short while we fell in love with the 2026 Nissan Armada! Ahmad Aldasouqi, the finance manager was amazing to work with as well! He was knowledgeable, respectful and really worked with us so that we felt comfortable but most importantly happy with the purchase. This purchase wouldn't have been possible with the General Sales manager, Cameron Fisher who was equally as amazing. This has been the best experience we have had at a dealership. We are very happy with our purchase! Thank you all so much.

Came here on a Tuesday, signed the paperwork the next day. Had a great experience with getting a…read morecertified preowned vehicle 2018 Nissan Rogue LS. We were very very close to just going to Carvana but decided to come here and see what's on the lot. Our sales advisor was Callen who is very personable and answered all our questions while test driving some vehicles. Callen has outstanding customer service skills and we highly recommend seeing him at this lot. Great experience with Moses who is in the finance department. There were a few hiccups with the paperwork but everything was resolved smoothly. Moses was extremely professional and answered all our questions. We had some minor issues fixed by Billy Ferreri in the service department. He handled everything and resolved the minor issue with our vehicle. 5 stars to Billy in the service dept. Pinnacle Nissan is located in Scottsdale. I took my sister here also and she decided to get a car who was also helped by the amazing Callen. This place is Yelp Elite approved !!!! Come here and see all the great quality cars on the lot !!!

I purchased a beautiful Forester from this dealership. They…read moreare very professional and friendly. Chris the GENERAL SALES MANAGER was always available to take calls and he answered emails as fast as someone who you would text. Colton did an amazing job putting my desk together, and Tabitha was super helpful teaching me the the features of the vehicle. Dillion will help you get your vehicle selected and keep you informed through the whole deal process. Every car dealership should be run like this

We came here to test drive a car with no expectations to walk out with one…read more When we last were car shopping, it required going to numerous dealerships - even had one be so rude to us. But not here. We walked in, great test drive, we told them the number to meet, and they did! No back and forth negotiations on rinse and repeat. Then, within a few hours later, I had a brand new car! I really appreciated how they didn't make you go through hoops for no reason. I love my new Subaru and even better, the customer service extends past walking off the lot. They have checked in on me. And I love what Subaru - and this dealership - does to give back. Whether it be breast cancer research or helping rescue pets, this brand has a heart. Love them.

I could write a 10 page article about how absolutely fantastic my buying experience with this…read moredealership went. From the first time I walked through the door to the day I took delivery was top notch. I could not have asked for a better sales experience. It is no wonder they get the awards and the accolades they do. My salesman Aaron Sewell went so far above and beyond pre to even post sale to ensure my experience was the best it could be. If I could buy every future car from him I would. The owner Ethan Lawrence & GSM Christian Oceguera also personally ensured my experience to be nothing short of perfect the way my eyes see it. Alex & Jayden in the parts department were very easy to work with when it came time to purchase my carbon upgrades. The detailer Jonathan also does incredible work beyond the levels of even high end detail shops when it comes to polishing and ceramic coatings. You really have to experience it for yourself to understand how great this dealership is. Make and appointment with Aaron Sewell and see for yourself. You will not leave disappointed, but more likely to leave in a new McLaren.

They performed an inspection and completed a full service everything went great they are very…read moreprofessional great customer service