Terrible owners and in turn terrible employees due to their attitudes! We used to have a monthly membership. We tried to cancel for three months straight to no avail, then had to just cancel our credit card and get a new one in order not to be billed any longer. So DO NOT FALL FOR THE MEMBERSHIP SCAM! Also, the CDC states that ALL PATRONS to these establishments should be wearing shoes due to the risk of injury and infection(obviously new/clean shoes). However, Space Jump requires their socks and disregard CDC guidelines. Also, their competitions, such as the Easter Egg hunt, are a scam. They allow the younger kids to go with parents for minutes prior to other kids, and allow parents to gather the eggs for babies/toddlers. They allow parents to get the "Golden Egg" for babies/toddlers and do not give the other kids a chance. They obtain city grants for the business, yet price out the underprivileged children, which is terrible because their parents pay taxes just like everyone else. If a parent voices their opinion about Space Jump's business practices, then their child gets banned from going to Space Jump. My child was banned after I voiced my opinion about not being able to cancel a membership, but we were not notified about being banned until our 9yr old showed up to a friend's party and was turned away! This is cruel!! The least they could do would be contact the parents to notify them prior to the child being embarrassed at the front door to the party!! It is NOT the child's fault, ever, and this is NOT the "Christian" thing to do, yet the owners claim to be Christians. Even after the ban and being turned away, they still billed us two more times! STAY AWAY, unless you like supporting people like this. read more