First time here. Looking to replace our pool cover. Provide the size of our pool the showed us the…read moreproducts with price and differences between the products. They ensure we knew the pro & cons of each product & how they work. Answered any questions we had & allowed us decide what product is best for us. This is without any pressure from the salesmen trying to earn a commission.

I went into to the Wilmington store to get our pool water tested for the first time by Leslie Pool…read moresupply. After a 15 minute wait the staff person took my sample and tested it. When the test was complete he started to review the results. When I questioned him about one of the results he rudely said he was done. I asked him to finish reviewing the results and he refused, I assuming because I questioned the results. I told him it was a mistake for me to ise Leslie Pool Supply. I took another water sample to Ocean Blue Pool and Spa and their test results came out very different. When I showed them what Leslie Pool recommended they said you would have ruined your pool water if you followed through with their recommendation!! Leslie Pool Supply is probably a reputable business but I would caution customers to make sure their recommendations will not harm your pool.

From the moment we walked in, we felt welcomed and very positive that we were in the right place…read moreTricia Rogers helped us out being very knowledgeable on the hot tub we purchased, which was the aurora three by Viking

Horrible company. Stay away at all cost. We had our pool installed and serviced by ocean blue…read more It has been a nightmare. The owner, Kevin, is a hot head. All is good until you have an issue you need resolved and then you don't want to deal with Kevin. The pool cleaner broke one of our expensive travertine tiles and left us a note. He said he let the service manager know and it would be fixed. We called and he said it would be fixed by Labor Day which came and went. It is almost Christmas and no repair. I stopped by their office and the manager said he would have kevin call me. No calls!! I went again and still waiting for a call. We have many more cracked tiles. Please stay away from this company.

We bought our 7 person hot tub about a year ago. There wasn't much in the showroom (they were all…read moreon back order due to covid). Margret was our salesperson and we went through a catalog, discussed a budget, the difference between salt and chlorine, and features that were important to us. We financed with 0% interest for 18 months. They gave us a vendor list and the electrical (Snyder) was fantastic! Delivery was good and it was well worth the long wait! We enjoy our tub every night! I go in every few weeks to have the water tested. The manager is amazing and always helps us with corrections to our water. It's the best choice we've made since buying our house a little over a year ago.

What an amazing experience. When we realized the pandemic was not going away we called these…read morewonderful folks and ordered a Memphis grill. Even with the store closed they were able to fulfill the order within 24 hours. Five months after that we had a few issues with the grill. I contacted the folks at Atlantic Pool and spas. We emailed the pictures to them they contacted Memphis grills for us and within less than a week we were told they were going to replace the entire grill. Absolute amazing experience with Atlantic Pool and spas and Memphis grills. I would highly recommend doing business with them.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Our hydropool hot tub is great. Able sold and installed it. We're super happy with the entire…read moreprocess. Alice was a great sales rep and still helps us if we have questions. Dave and team did an excellent job installing the tub in a tricky spot. Dave also came back first thing the next day and fixed a problem we hit after our electrician completed hooking it up.

We recently bought a hot tub from Able after friends /neighbors recommended them. From purchase…read morethru delivery and set up they were fantastic! Highly recommend recommend!

I have a home in Carolina Beach, NC. Having a pool is a must…read more with our grandchildren coming over every day. Ever since Alex and his team have been handling the maintenance on the pool, it looks and feels amazing. We are so grateful for his great help. What a great company that really cares about its level of service to our community. Debbie B

Alex, Jordan and the crew at Coastal Aquatic Pools are the dream team. I knew going with a local…read morepool company would pay off. The communication was top notch every step of the way. They were so efficient, polite, friendly and hard working. Every question was answered, every task scheduled and performed on time. Hiring a local company meant they were on top of every step and any hurdles that came along during the process. I can't stress how important that is. My family and I could not be happier with the outcome. It is a game changer and we will create a ton of memories around our backyard pool. Thanks Alex, Jordan, Romain and crew for creating an incredible pool and patio for us. Coastal Aquatic Pool Company is A+ in my books!

Some of the employees are NOT PROFESSIONAL FRIENDLY. JEREMY is RUDE..... speaks to customers in a…read moresarcastic way. He is gets annoyed when you ask him questions. Remember, you're spending your money.So you have the right to ask questions. The wilmington store is a professional mess. Due to JEREMY unprofessional in the Wilmington N.C store. I purchased my pool from another pool store who was professionally friendly for $6700.00. Their recommendation of installers, only one will call you back. The other two numbers are disconnected. So don't rely on leslies installers. Jeremy just calls leslie money.

Would give 0 stars for this location, have been in there multiple times and waited 10+ minutes on…read moresomeone to come out and help also very rude

Dot and Chris at Pool Specialists are the best of the best. I have used them for over 20 years…read more Dot knows everything about pools and Chris is excellent in the field. From new construction to repairs to clearing up your water, they are fantastic.

From the owner: Contact us today!…read more Pool Specialist specializes in the ongoing maintenance and repair of residential, commercial, and community swimming pools throughout the Wilmington, North Carolina, area. We are the folks to call for the care of your in-ground pool, above-ground pool, hot tub or spa.

Top notch professinalism and education on pools and products. They were hardworking and prompt. My…read morepool and water chemistry is the healthiest it's ever been. They did not disappoint. Randall is a delight to work with and his ability to delegate and problem solve is unsurpassed.

From the owner: Call today for a free estimate on your next outdoor hardscape project. Quotes within 24 hours!read more

While searching g for Plant Place's hours I came upon some negative reviews. I went to the trouble…read moreto make an acct with Yelp just now bc of those comments. PP is a long standing business in Wilmington and to post personal negative comments on the owners astonishes me. And to critique inventory and find rudeness is just too much as well. Long time customers will tell you that PP has been working hard and giving hard for a very long time. The staff are professional and gracious. Personal, knowledgeable help is always waiting. PP provides both small and large (companies) with the healthy abundant plants and extras that have been relied upon for decades. Extensive grounds and wandering paths, healthy indoor and outdoor plants seasonally. Seasonal touches that are always a treat and never ever rudeness. Never. The many years I have been here I've seen their reputation and enjoyed their establishment. On a personal & positive note I know that the business contributes greatly to our community. There may not be fanfare and billboards but many good things transpire in PP and the giving overflows to those around them. So, please hold back with the negatives, save helpful critiques for non pandemic times. The staff will gladly accept your comments and work to help you. I'm sure if it! Now, I gotta jump in the car and get over there and pick out my pansies, bulbs and seasonal surprises. Thank you to Plant Place for your many years of excellent service. Wilmington wouldn't be the same without you!!! Kendall Williams Wilmington, NC

BEWARE OF MEALIES!!! I have bought plants on multiple occasions from here, first being over 3 years…read moreago, it had mealies and infested over half my collection. I decided to give them another chance recently, bought 2 plants, and quarantined this time- both were crawling with mealies within 2 weeks. I thought I checked the leaves well enough at the shop, but I guess not. None of my other plants have mealies. This store definitely has a years long mealy infestation. If you call them about it- they will deny it.