Andy is the absolute best! Wonderful store, salespeople and service! He helped me cut some mirrors…read moreand did a fabulous job!

Not what it once was. Unfriendly staff (with a few exceptions). Do not keep their word. Bought…read moregarden tools that came with lifetime warranty. When I attempted to return a set of loppers for exchange I was told they no longer honor that commitment. If you need a particular screw or bolt more likely than not you will find it at Steven's. Excellent SS selection. That is the only time a go there anymore. Prices are VERY high especially taking into account their unfriendly return policy.

Cuidado, esta tienda vende basura a sabiendas. Pagamos más de $700 por una lavadora/secadora Maytag…read moremuy bonita. Afirman que todas las lavadoras y secadoras se revisan a fondo antes de venderlas. Tenemos una casa adosada en Wilmington que solo visitamos de vez en cuando. Después de dos cargas de ropa, ambos electrodomésticos fallaron. Los llamamos para que vinieran a revisar (nos cobraron una tarifa de servicio por cada electrodoméstico) y nos dijeron que una pieza de la lavadora estaba doblada y que la placa de circuito de la secadora estaba defectuosa. ¡El presupuesto para reparar ambos electrodomésticos era más alto de lo que pagamos inicialmente! Como habíamos excedido la garantía de 30 días, se negaron a hacer nada. ¡Mal negocio! Beware, this store knowingly sells junk. We paid over $700 for a very nice looking Maytag washer/dryer combo. They claim all washers and dryers are fully tested before they sell them. We have a townhome in Wilmington that we only visit occasionly. After two loads of cloths, both of the appliance failed. We had them come out to check (charged us a service call fee for EACH appliance) and they told us a part was bent in the washer, and the circuit board was bad in the dryer. The estimate to repair both was more than we paid for them to start with! Because we had gone beyond their 30 day warranty, they refused to do anything. Bad Business!

BE AWARE. THIS PLACE WILL SCAM YOU. Bought a fridge from them, it died within a couple days. They…read morereplaced it and refused to offer me any sort of guarantee that the second one wouldn't die too. They said I could pay them even MORE money to have them come out and fix it, but they will not stand behind their products when things actually go wrong. Their contract says ALL OF THEIR PRODUCTS come with a 30 day guarantee, but even after arguing with the owner, I wasn't able to get it. If you want a quality appliance, DO NOT GO HERE.

Great experience at this Ace Hardware store. The staff are super friendly and helpful.read more

The only reason this is getting a 2 star instead of a zero of bc some of the people here are…read moreactually sweet and want to be helpful. Unfortunately those are only the very young. Anyone over 21 yrs of age except for the gentleman in the glasses at the register, are rude. Bought a brand new machine from them. I haven't been able to use it yet due to the multiple issues with it. When i brought it back they were no help. When i bought the machine, they asked if i wanted to extend the warranty. There's no extended warranty... It's just a easy to get more money out of their customers. This is a small town, i shoud be and to trust my local hardware store and their word. I'm never buying anything from this store again!

The lady that did help me on the screw isle was an absolute angel super nice,helpful…read more Normally go to the nice older lady at the register but got slid to a lady I haven't seen and I forgot to write the price of the screw and she was so snappy and just plain rude. Hope she had a better day but you're there to help not be rude.

Called this morning and asked if they have pool salt. They said yes. So I said I'll be right…read moreover. I went right over, 10-15 min, and was told that they dont have pool salt. I used to like this store but that is the kind of BS customer i expect from Home Depot!

I really enjoy the staff here, I drive from Holly Ridge to get what I need for my horse. I much…read morerather buy from a local then a big box retailer and know the people I'm talking to know what they're talking about. Every time I go in this store they have someone ask me what I need, they always have what I need. One one the gentleman there said if he didn't have it he would order it. I love this place.

I visited Hudson Hardware for the first time yesterday. What a great store with a wide variety of…read morehardware and home and garden needs. Before entering the store I stopped and viewed the perennials on the tony sidewalk and picked up 2 inning plants. They were in great shape and had very nice blooms on them. While inside the store it was easy to find any hardware related items. There was plenty of friendly help, the lighting was good and they even had live chicks for sale. What a great hometown hardware store!

I needed some help with a minor wheelchair repair and stopped at the Wrigglesworth Ace to get the…read morecorrect tool. Brendan and Pace were awesome and I was able to get what I needed and the helpful attitude I have come to expect from Ace Hardware stores. So happy I made the choice to go there instead of one of the big chain stores. It is always worth supporting local businesses.

I was just treated to world-class service. I got not just the right piece of hardware at this…read morestore, but a brilliant solution for my problem. And the nice man who helped me even took out his tools and attached what I needed for me. Bravo!!!

We have been in Leland for over 30 years. My husband will send me to Trexlers to get things for…read morehim, a lot that I have no idea what it is. The people working will take my item and find exatly what I need. At times I get more than we need and they have no problem refunding me. I say great service/

Very friendly and helpful staff. They'll be my go to spot for all things hardware while I'm living…read morein Leland for the next few months.

Im unsure if management has changed or what is going on. For the past 20 years, our family has…read moreexclusively used Frame Outlet. We have always been pleased with their stellar work. Today I picked up a piece and was truly underwhelmed at the framework & matting. It took about 4-5 weeks for this to be completed. I called several times without return calls. In addition, the overall vibe in the shop is less friendly and nonchalant. Unfortunately, I will likely find a new shop and move on.

I would like to preface this review by saying that 2 of the women working in Frame Outlet were…read moreactually very nice and helpful. One the other hand, be wary of the one who either is the manager or thinks she is the manager (dark hair and glasses). She is nice until there is an issue then she becomes rather unprofessional and places the blame on you if you are not satisfied with how the framing turned out. In my case, I was not given an option for the glass and was given the cheapest version which has constant glares from any light and does not protect your artwork. I did not go to the Framework Outlet because it was an outlet, which one would assume to be cheaper. I went there as it was close to where I live and I have not lived in Wilmington long. She made the cheap assumption. All I wanted at first was to replace the glass and matt, which I had been steered to that color and it made the artwork look flat. I fully expected to have to pay for this. Then I noticed in the shop that the frame had been cut where almost 3/4ths of the frame was one color shade and the balance was another color. This is where the unprofessionalism kicked in. She even had the nerve to sarcastically tell the person who cuts the frames that I was just not happy with anything, and that is not what I had said. This was with me standing next to her. She does not believe that a customer has any right to not be happy as it would cost the shop more - the frame was definitely not my fault. When I got totally fed up with being treated this way and started to take my painting and leave she actually tried to stop the framer from trying to assure me that a solution would be found. She also got upset because she was waiting on me when a male customer came into the store. At that point, I told her to go on. Today when I went back to pick up my reframed artwork, there was a place on the front edge of the frame that had been nicked off... over an inch long. She tried to convince me that it was the way the wood was. There were no other nicks on the frame. There were no nicks on the previous frame. Then she claimed she had not made the sarcastic remark the time before. By the way, I did not receive the original glass that I had already paid for or the first matt. That the store kept though I had to pay full price for the new glass and matt. Needless to say, I will never be using this company again, which is sad as the other two ladies were lovely. I do have to agree with another reviewer that snippy and rude answers are given!