The lady that did help me on the screw isle was an absolute angel super nice,helpful…read more Normally go to the nice older lady at the register but got slid to a lady I haven't seen and I forgot to write the price of the screw and she was so snappy and just plain rude. Hope she had a better day but you're there to help not be rude.

Called this morning and asked if they have pool salt. They said yes. So I said I'll be right…read moreover. I went right over, 10-15 min, and was told that they dont have pool salt. I used to like this store but that is the kind of BS customer i expect from Home Depot!

Actually a Zero. Purchased a Chicago tools rotary tool kit 2 years ago but just opened it. The…read morebrass part that holds the bits was defective. Manufacturer failed to mill the splits to allow it to hold the bits. Compared to another tool and Dalton the supervisor admitted that it was defective He told me that even though it was defective due to time frame he was unable to help me. Terrible policy. They sold me a defective part and failed to make it good. 10 cent part. I will not be back.

I dont shop here often because I live a ways away but the service here is top notch. A special…read moreshout out to Brandon from greeting me and walking me around the store to help me with properly stripping down my blackstone griddle. The cashier was polite and good natured. Good job Harbor on finding top notch team members!

Cuidado, esta tienda vende basura a sabiendas. Pagamos más de $700 por una lavadora/secadora Maytag…read moremuy bonita. Afirman que todas las lavadoras y secadoras se revisan a fondo antes de venderlas. Tenemos una casa adosada en Wilmington que solo visitamos de vez en cuando. Después de dos cargas de ropa, ambos electrodomésticos fallaron. Los llamamos para que vinieran a revisar (nos cobraron una tarifa de servicio por cada electrodoméstico) y nos dijeron que una pieza de la lavadora estaba doblada y que la placa de circuito de la secadora estaba defectuosa. ¡El presupuesto para reparar ambos electrodomésticos era más alto de lo que pagamos inicialmente! Como habíamos excedido la garantía de 30 días, se negaron a hacer nada. ¡Mal negocio! Beware, this store knowingly sells junk. We paid over $700 for a very nice looking Maytag washer/dryer combo. They claim all washers and dryers are fully tested before they sell them. We have a townhome in Wilmington that we only visit occasionly. After two loads of cloths, both of the appliance failed. We had them come out to check (charged us a service call fee for EACH appliance) and they told us a part was bent in the washer, and the circuit board was bad in the dryer. The estimate to repair both was more than we paid for them to start with! Because we had gone beyond their 30 day warranty, they refused to do anything. Bad Business!

BE AWARE. THIS PLACE WILL SCAM YOU. Bought a fridge from them, it died within a couple days. They…read morereplaced it and refused to offer me any sort of guarantee that the second one wouldn't die too. They said I could pay them even MORE money to have them come out and fix it, but they will not stand behind their products when things actually go wrong. Their contract says ALL OF THEIR PRODUCTS come with a 30 day guarantee, but even after arguing with the owner, I wasn't able to get it. If you want a quality appliance, DO NOT GO HERE.

Love this Ace Hardware store! I unexpectedly broke a key to my 2013 Toyota Corolla. Was facing a…read morenearly $200 bill but thanks to the nice gentlemen here I was quoted a price of $99 and they even cut the key and programmed it to my car! Has that "old fashioned" feel to it when the customer actually matters and they go out of their way to help. Remember those days? They're still around at this Ace Hardware store! :) Exceptional customer service. Thank-you!!

Landon, one of the owners, helped me with paint and was such a delight to work with. A young girl…read moreworking there also was very helpful. The store had everything I needed and the prices were reasonable. Please support this locally owned store, they are really nIce people.

Professional, helpful, reliable, competitive pricing, and PROMPT service! They have everything you…read moreneed in electrical wiring and lighting, plus they won't let you down.

We bought a Bosch induction range through Atlantic. We found the people at the store knowledgeable…read moreand helpful. There was no sales pressure in our multiple visits, and they provided feedback from their customers, good and bad, on the various models we looked at. The price was the same as everywhere else - Bosch does not allow discounting - so that's not a factor. We deducted two stars for the incredibly poor "installation" job. By the time the delivery guys left, claiming the floor would have to be modified for the range to fit (into our standard size and height cabinets), we were glad to see them go, even though the range was sitting in the middle of the kitchen. We checked the electrical connection before we finished the installation ourselves. There was no strain relief installed, which is a violation of code and not in compliance with the range installation instructions, which warn repeatedly not to use the range without a strain relief. (The strain relief provides protection against damaging the terminals on the range if the cord is yanked, and keeps the cord insulation from being cut by the sharp metal on the cabinet.) We called Atlantic, and the response was "we never bother with the strain relief." It is unsafe and unprofessional to neglect this. What's more, the delivery guys damaged the electrical knockout beyond any normal repair. We came close to declaring the unit dead on arrival and returning it. But then we would be without a range, so we spent the next several hours making a safe and secure electrical connection and adjusting the leveling legs for a good fit. The result is the range looks good and works perfectly, and we are trying to forget about the botched installation. DO NOT let Atlantic install or even un-box your range. They simply throw out parts they think are unnecessary (the anti-tip bracket, for example) and go on their way. Do the (simple) installation yourself, or enlist a knowledgeable friend.

We ended up purchasing a washer and dryer as they are the only business in Wilmington that sells…read moreSpeed Queen. Noel Hollopeter did his job, but grudgingly.

I am in need of a desk of sorts. have been stopping by over the course of ten years. The staff was…read morealways friendly and attentive. I always have in tow the measurements that I need or cannot exceed. I will be purchasing late February 2025. Am looking forward to this purchase. I'll bring my own trailer and pads. Be sure to stop by, you never know what you will find, Many thanks for everything. Sincerely, Bill Buck Jacksonville, NC

I was in need of a desk for my office and found this gem of a place while googling reasonable…read morepriced furniture. The staff there were amazing and made sure I was to get the correct desk for me! Prices were amazing and the quality and price was SO much better than a previous purchase from Wayfair. Highly recommend this place!

These guys are the best. Can't even explain how well they have done on my jobs. Eric was born in…read morethe Buisness and is definitely one of the best guys to deal with. I can't even explain how hard it is to get things done being a owner in the construction business but Eric can make it happen. Thank you Pauly Campagna

Great communication.... fast service...... beautiful stone…read more I picked out granite Friday and it was installed Monday! Installers very professional and polite. Went out of their way to help us, very much appreciated. I'll use them again.