Andy is the absolute best! Wonderful store, salespeople and service! He helped me cut some mirrors…read moreand did a fabulous job!

Not what it once was. Unfriendly staff (with a few exceptions). Do not keep their word. Bought…read moregarden tools that came with lifetime warranty. When I attempted to return a set of loppers for exchange I was told they no longer honor that commitment. If you need a particular screw or bolt more likely than not you will find it at Steven's. Excellent SS selection. That is the only time a go there anymore. Prices are VERY high especially taking into account their unfriendly return policy.

I really enjoy the staff here, I drive from Holly Ridge to get what I need for my horse. I much…read morerather buy from a local then a big box retailer and know the people I'm talking to know what they're talking about. Every time I go in this store they have someone ask me what I need, they always have what I need. One one the gentleman there said if he didn't have it he would order it. I love this place.

I visited Hudson Hardware for the first time yesterday. What a great store with a wide variety of…read morehardware and home and garden needs. Before entering the store I stopped and viewed the perennials on the tony sidewalk and picked up 2 inning plants. They were in great shape and had very nice blooms on them. While inside the store it was easy to find any hardware related items. There was plenty of friendly help, the lighting was good and they even had live chicks for sale. What a great hometown hardware store!

We bought a Bosch induction range through Atlantic. We found the people at the store knowledgeable…read moreand helpful. There was no sales pressure in our multiple visits, and they provided feedback from their customers, good and bad, on the various models we looked at. The price was the same as everywhere else - Bosch does not allow discounting - so that's not a factor. We deducted two stars for the incredibly poor "installation" job. By the time the delivery guys left, claiming the floor would have to be modified for the range to fit (into our standard size and height cabinets), we were glad to see them go, even though the range was sitting in the middle of the kitchen. We checked the electrical connection before we finished the installation ourselves. There was no strain relief installed, which is a violation of code and not in compliance with the range installation instructions, which warn repeatedly not to use the range without a strain relief. (The strain relief provides protection against damaging the terminals on the range if the cord is yanked, and keeps the cord insulation from being cut by the sharp metal on the cabinet.) We called Atlantic, and the response was "we never bother with the strain relief." It is unsafe and unprofessional to neglect this. What's more, the delivery guys damaged the electrical knockout beyond any normal repair. We came close to declaring the unit dead on arrival and returning it. But then we would be without a range, so we spent the next several hours making a safe and secure electrical connection and adjusting the leveling legs for a good fit. The result is the range looks good and works perfectly, and we are trying to forget about the botched installation. DO NOT let Atlantic install or even un-box your range. They simply throw out parts they think are unnecessary (the anti-tip bracket, for example) and go on their way. Do the (simple) installation yourself, or enlist a knowledgeable friend.

We ended up purchasing a washer and dryer as they are the only business in Wilmington that sells…read moreSpeed Queen. Noel Hollopeter did his job, but grudgingly.

Great experience at this Ace Hardware store. The staff are super friendly and helpful.read more

The only reason this is getting a 2 star instead of a zero of bc some of the people here are…read moreactually sweet and want to be helpful. Unfortunately those are only the very young. Anyone over 21 yrs of age except for the gentleman in the glasses at the register, are rude. Bought a brand new machine from them. I haven't been able to use it yet due to the multiple issues with it. When i brought it back they were no help. When i bought the machine, they asked if i wanted to extend the warranty. There's no extended warranty... It's just a easy to get more money out of their customers. This is a small town, i shoud be and to trust my local hardware store and their word. I'm never buying anything from this store again!

The lady that did help me on the screw isle was an absolute angel super nice,helpful…read more Normally go to the nice older lady at the register but got slid to a lady I haven't seen and I forgot to write the price of the screw and she was so snappy and just plain rude. Hope she had a better day but you're there to help not be rude.

Called this morning and asked if they have pool salt. They said yes. So I said I'll be right…read moreover. I went right over, 10-15 min, and was told that they dont have pool salt. I used to like this store but that is the kind of BS customer i expect from Home Depot!

Love this Ace Hardware store! I unexpectedly broke a key to my 2013 Toyota Corolla. Was facing a…read morenearly $200 bill but thanks to the nice gentlemen here I was quoted a price of $99 and they even cut the key and programmed it to my car! Has that "old fashioned" feel to it when the customer actually matters and they go out of their way to help. Remember those days? They're still around at this Ace Hardware store! :) Exceptional customer service. Thank-you!!

Landon, one of the owners, helped me with paint and was such a delight to work with. A young girl…read moreworking there also was very helpful. The store had everything I needed and the prices were reasonable. Please support this locally owned store, they are really nIce people.

Absolutely amazing place and highly recommend! I was in a crunch to get some rough ins for our…read moreplumber and was in great hands! Very professional, great choices, and extremely helpful!

I have been in this office several times now, and what I see is a family business culture that…read morehonors both each other, and their customers. The kind of place you wish you worked in. Yes, I got my toilet seats there, and they are great, but if you care WHO you do business with and WHY, PCPS is one you will want to remember and recommend. They had a beautiful showroom, and it is getting an upgrade right now, so go check it out in a few weeks if you have a kitchen or bath project coming up. You'll be grateful for the experience!

Cuidado, esta tienda vende basura a sabiendas. Pagamos más de $700 por una lavadora/secadora Maytag…read moremuy bonita. Afirman que todas las lavadoras y secadoras se revisan a fondo antes de venderlas. Tenemos una casa adosada en Wilmington que solo visitamos de vez en cuando. Después de dos cargas de ropa, ambos electrodomésticos fallaron. Los llamamos para que vinieran a revisar (nos cobraron una tarifa de servicio por cada electrodoméstico) y nos dijeron que una pieza de la lavadora estaba doblada y que la placa de circuito de la secadora estaba defectuosa. ¡El presupuesto para reparar ambos electrodomésticos era más alto de lo que pagamos inicialmente! Como habíamos excedido la garantía de 30 días, se negaron a hacer nada. ¡Mal negocio! Beware, this store knowingly sells junk. We paid over $700 for a very nice looking Maytag washer/dryer combo. They claim all washers and dryers are fully tested before they sell them. We have a townhome in Wilmington that we only visit occasionly. After two loads of cloths, both of the appliance failed. We had them come out to check (charged us a service call fee for EACH appliance) and they told us a part was bent in the washer, and the circuit board was bad in the dryer. The estimate to repair both was more than we paid for them to start with! Because we had gone beyond their 30 day warranty, they refused to do anything. Bad Business!

BE AWARE. THIS PLACE WILL SCAM YOU. Bought a fridge from them, it died within a couple days. They…read morereplaced it and refused to offer me any sort of guarantee that the second one wouldn't die too. They said I could pay them even MORE money to have them come out and fix it, but they will not stand behind their products when things actually go wrong. Their contract says ALL OF THEIR PRODUCTS come with a 30 day guarantee, but even after arguing with the owner, I wasn't able to get it. If you want a quality appliance, DO NOT GO HERE.