My husband and I both had massages that were very good. The atmosphere is very clean and relaxing…read more We had booked a head of time. We plan on returning. They offer a variety of massages, salt scrubs, facials and nails. Lots to choose from.

I had the best massage of my life at Rainspa. I had the Lomi Lomi massage and it was truly an…read moreamazing experience.

I've never actually been to a real spa before (I've had facials and massages but never a full…read morelike... spa experience) and so I figured while on my very snowy December trip to Montreal now was the time. The fact that this spa is on a boat and half of it was outdoors was the appeal! So we booked just the water circuit (no extras, just saunas, steam rooms and hot tubs) to see if this was even something we'd like. Turns out the December visit was the way to go! It wasn't packed at all, and turns out that sitting in a hot tub while the snow falls on your face is actually a top ten life experience. It was cold as heck out, mind you, but somehow you never feel chilly when you're going in and out of saunas and hot tubs. I did wish some of the relaxation rooms were a bit warmer, or there was an ability to swap out a soaking towel at some point, but I was never uncomfortable. Everything was clean and people around us were respectful. I loved the no phone policy and definitely chilled out to staring into this strangely brutalist bay. David Lynch relaxation vibes. The best was the floor where you could sit in a porthole window -- only wish we had discovered it earlier! I would totally come back here and check out some of their other offerings. Dunno, might even aim for a winter trip again because it was just that nice!

Listen...I can admit it...I fell for their amazing online marketing. Once I booked my trip to…read moreMontreal, I would get ads, reels and TikToks on this place ALL the time. Finally I gave in and booked a day there for 3 of us on a Saturday afternoon. A spa experience on a boat on the water -- sounds amazing! I should have noticed on their website that they offer all sorts of discounts, etc to NOT go on the weekends. Why? Because it gets PACKED. Seriously packed. You feel more like cattle than a person enjoying rest and relaxation. Plus, I remember seeing they had a quiet section, but when I booked through the phone, their associate told me not to worry there is only a small portion that is a quiet section and then they have an outdoor section where guests can talk freely. Terrific because I knew we gals wanted to chat throughout the day. Well, we checked in and headed down to their locker room, which felt like a combo of a high school locker room in a basement, and we had to duck around the other guests and try to quickly change and head back up. We decided to go to the jacuzzi outside and even though it was raining, a jacuzzi looked like it would be heavenly. We got in and even though it was full in there, we started commenting on how nice it is. Some of the women already in there started fidgeting and then the next thing we knew the staff was coming over to us and reprimanding us for talking. We had no idea we had somehow wandered into the quiet zone but we quickly left and headed to the talking permitted section. That area felt like a Las Vegas day pool area -- lots of people everywhere. Every chair, lounge area, etc taken. We didn't stay too long there either. Then it was time for the massage. I had a therapeutic massage with tiger balm and it was probably one of the best massages I've ever had. That is truly the only redeeming part of the experience. On the one hand, I'm glad we went so we could have our own firsthand experience there, but also on the other, we still wound up getting massages in our own hotel two days later because we really wanted to have a relaxing experience while on vacation. Lesson learned!

This is a great spa that I would highly recommend. It's in the basement of the hotel which used to…read morebe a bank so you are in an actual bank vault. Theyve redone it nicely so you dont feel locked in though. The staff is terrific and locker room is clean and very functional. One very cool thing they do is to leave the robes in the sauna room so they are nice and warm, no pun intended

Amazing spa, with a Moroccan twist, massage in the steam room, awesome!, reservations really…read morerecommended, on the beer street St James, what more can u ask for.

Full day spa experience (without any services). There's plenty to do throughout the day with many…read moreoutdoor pools and various types of saunas and other spots to lounge. The food is also delicious. Side note: We forgot something at the spa and they found it 3 months later! I worked with the corporate office to connect with our specific location to find the item. I thought it was a forgone conclusion that it was lost but they managed to find it! So thankful and looking forward to returning.

Who the hell owns this company?! Our time slot for the thermal pools was 6:30pm, people ahead of us…read morewere already in line going on 45 minutes past their scheduled time. Christophe and the other young lady on the register to the left of him deserve huge raises as they remained professional, polite, calm and sympathetic to all who's reservations either could not be found or many other issues that kept coming up. Won't be visiting this space again any time soon.

I went for a 60mins massage here last weekend. Was targeted by an Instagram ad and it worked out as…read moreit's towards the end of the year and I have insurance at work to use up and need a massage all the time. I'm not new to massages, in fact I love them and make a point of going at least 5 time a year usually. I enjoyed my massage here with Simona. She was tough in the areas that needed it and released some of the tension I was feeling. It's a cute, small "spa" in the old port. I wish the entrance space was larger and there was parking included. The hammam part is small and would feel cramped for more than 2 people. They bring you tea at the end which I thought was a cute touch. Enjoyed my experience and would go again!

I visited this spa on vacation! True personalized experience. Have you ever been to a SPA, and they…read morealready know exactly how you're feeling and how to approach you, from the owner to the therapists. I was in a desperate need for some self-love and I was treated to a 90 minute Hot Stone Massage and an advanced facial. The combination of the massage and facial was just the perfect treat. The Hot Stone was soothing and relaxing. 60 minutes would have been too short, 90 minutes is just the perfect amount of time for it. During the facial, the aesthetician dedicated good part of the time taking out some of the blackheads on my face. After the facial, my skin felt plump and glowing. Recommend this spa, anyone looking to take 2-3 hours off their day to pamper themselves.

Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

Nice spa! Easy to book check in and relaxing. It was a good experience. Loved the tea offerings and…read morethe massage was nice. My only big dislike was that It was a bit cold in the room when I received the massage. The staff were friendly and very professional. They play do peaceful music. The location was hard to get to from downtown. I hope you enjoy your experience as much as I did.

We are now six days out from our experience at Spa Centrale Parc and we are still blissed out. One…read moreof the best day spa experiences we have ever had. The staff was amazing, welcoming, and talented. The decor is cool and relaxed, and the vibe is simply out of this world. We would go back to Montreal just to go to this spa.

Came here for the Twilight session with my sisters & we had a great, relaxing time, staying until…read more9:30 PM, lolling in the long, narrow, nicely-heated jacuzzi pool as we watched the deer cross the field by the lake @ the bottom of the hill (except for the lake, which was closed for the evening, & its lakehouse, most amenities are on & built into a hill). It was so soothing & ethereal. I tried out the very cold, plunge pool multiple times since I have read of its ice cold "rejuvenating powers" & it certainly was invigorating. We also spent time in the Moroccan-themed pods, enjoyed the steam room (we skipped the sauna), the waterfall pool &, capped off our Zen evening sitting by the firepit, perusing the night sky for shooting stars. Although we thought that the obligatory tip added to our bill/reservation was a tad high, our evening of pools with their ubiquitous & strong jacuzzi jets, star/mountain & deer gazing & quietude (there is a dedicated "shhh" person who walks around, reminding folks to not talk) was worth the price. You will be supplied with terry robes & showers are available to rinse off as well as lockers, as well as a dining area. Enjoy your time here as we did!

Le Balnea est un endroit parfait pour relaxer et complètement déconnecter. Le lieu est magnifique,…read moreavec une vue parfaite sur un lac, des petits endroits intimes et d'autres plus collectifs. L'idéal est d'y aller une journée complète et luncher sur place. Le restaurant est super bon. Les soins de massage sont aussi fantastiques. Le bonus c'est qu'il n'y a pas de connectivité et les portables ne passent pas. Donc pas de choix que de se relaxer!

What a great experience! To truly feel a genuine spa retreat one must leave Montreal and drive at…read moreleast 45 minutes to get away from the crowds and we were very happy we did so. Located on the outskirts of Rawdon, you can easily find the spa retreat and find lots of available parking. Walking from the parking area up to the spa was a beautiful but vigorous task as the climb was noticeable but that view was so rewarding at the same time. The place is gorgeous, located pleasantly along the side of a mountain with splendid facilities and clean grounds. When we got there at 10 AM, we noticed no other patrons were there, at least, as far as we noticed. We were alone for the sauna experiences, the hot bath experiences as well as the resting experiences until noon. What a delight! We opted for some massages and they were great! The signature massage was relaxing and hit the spot, the masseuse was very competent. In fact, the staff was great. (maybe because we didn't talk! LOL) When we got out of our massages, there were finally some patrons but not near enough to be considered of note. It truly felt like a retreat. It's not cheap but it's certainly worth it. Nature in spring is beautiful with springs flowing around you from up the hill (with a nice path to walk and meditate!) and look forward to perhaps came back to experience it once again in the fall.

Awesome place, friendly staff, clean facilities, very relaxing atmosphere and very affordableread more

I had my hair done . Colour cut, it was pretty amazing. I was really happy. It all went very well…read moreuntil I paid my bill. I discovered that I was charged $6 for sanitization fees . I was not aware that this was applicable. Yr obliged to sanitize upon entering and again upon registering which is a spray on yr hands and your given a very small cotton square with alcohol to clean yr phone if your using it. So obviously they need to sanitize the station before and after . But that fee would pay for a bottle per client. Wowow .... I was not impressed by that...

3 strikes, you're out! After 3 visits, I just cannot tolerate the customer service at the front…read moredesk. When you pay $70 +tip for a mens haircut at a salon, there is a minimum bar of customer service & attention -- every single time that bar has not been met. If you're available between 11am - 4pm to patiently deal with front desk staff while they figure out how to use their systems, re-repeat your name, phone number, email, schedule and your preferred stylist (and call you repeatedly), and then find no slots for you in the next month.. this place is for you. If you feel that $70 (+tip!) warrants customer service that goes above and beyond and offers flexibility to your 9-5 working schedule **without charging a "no-show" fee after you call to say you're late and get the answering machine** then you might want to look elsewhere. To the management: I recommend a review of front desk staff policies & interactions. The two front desk staff seem more interested in Instagram than customers. PS. Haircuts are OK, Anthony is quite good..