I stopped by West End Bikes just looking for a water bottle holder, but ended up having a genuinely…read moregreat experience. I mentioned some of the other things I was planning to buy eventually, and instead of trying to upsell me or push products on me, the guy helping me just gave me a ton of honest, useful information. That's honestly pretty rare nowadays. He recommended some padded cycling shorts to help with the pain I was having from longer rides and being a new rider, and I also picked up a tire chain lubrica. What stood out most was that he never felt like a salesman -- he just felt like a real, down-to-earth person who clearly loves bikes and enjoys helping people. There was zero pressure, just good advice and a friendly conversation. On top of that, he was super nice and even gave me a discount he definitely didn't have to give me. Overall, it was just a really refreshing experience, and I'll absolutely be going back.

This place has a great selection of bikes and gear. Technicians know what they are doing. Westin…read morebicycles is a Houston bike shop that has been around forever.

Incredible experience buying my first road bike for triathlon use. I was helped by the entire team…read more Coltor, David, Israel & Daniel. Highly recommend getting your bike here if you're experienced or beginner. Good prices and a variety of bikes with expert advice.

The selection of bikes and the staff are top-notch! Bought a top-tier and high end road bike at a…read moregreat price. Great service and helpful folks.

I recently got back into bicycling after about 20 years. I originally just wanted a bike for…read moreexercise and wasn't very familiar with higher-end bicycles, but after visiting several bike shops around Houston, Planetary Cycles and Adam immediately stood out. Adam and his staff were extremely helpful, knowledgeable, and welcoming, and they took the time to explain everything without making me feel like I was out of my element. I ultimately decided on the X-Lab RS7 Di2, a full-carbon bike with electronic shifting that I got for around $3,300 W/ Continental tires upgrade. Still about half of what I would have expected to pay for a similar bike from some of the bigger-name brands. Adam gave me a great breakdown of X-Lab compared to the larger brands, and I'm extremely happy with my decision. They also did a customized fit based on my height, riding style, and what I wanted out of the bike, and Adam helped me with upgrades like better Continental tires, a more comfortable saddle, and pedals. Travis was also great and took the time to explain additional accessories, maintenance, and everything I needed to know about the electronic shifting and taking care of the bike. The customer service was honestly what impressed me the most. Adam consistently stayed in contact with me and kept me updated on the bike's arrival, which was important because this particular model has been difficult to find and sells out quickly. I had contacted other shops that said they would take my information and get back to me, but I never heard from them. Even though Planetary Cycles is about an hour across town from me, I specifically wanted to give them my business because of the level of service I received. Adam and his entire crew made the whole experience easy, comfortable, and enjoyable, especially for someone who is still learning about the cycling world. I couldn't be happier with the bike or the experience, and I'll definitely be going back to Planetary Cycles for future bikes, upgrades, and service. Highly recommend Adam and his team to anyone, especially if you're newer to cycling and want a shop that will actually take the time to educate you and make sure you get the right bike and setup for your needs.

Dropped by here during an event in the same complex and found my son's bike! It was super…read moreaffordable, adjustable, and cute. They spruced the bike and tightened everything and I bought it and was on my way. Easy in and easy out.

EaDo Bike Co has become my local bike shop for any repairs or tuneups that my bike needs. All of…read morethe staff have always been friendly and it has never been too busy on my visits here. Note that they are closed on Tuesdays and Wednesdays weekly. They don't have their own parking and there are limited spots on the street. I guess that's the point, right? Come via bike and bring your bike in so that you can get it taken care of and maybe some additional accessories for it. On my latest visit, I got the Basic tune-up package ($85) and an overhaul on the wheel hub ($35) because they noticed excessive noise on the spoke when I came in with my bike. While this does seem on the pricey side and they have other tune-up packages that are more expensive, I trust their workmanship and can walk out knowing that my bike is in the best shape and has had a comprehensive safety check. My service had about a 3-day turnaround time. I brought it in on a Thursday and they notified me on Sunday that it was complete. Do take into account that if you bring your bike in on a Sunday or Monday, this turnaround may be a little longer because of their closed days. When I received my bike, it felt good as new again and I was excited to be back on the road with it. I totally recommend EaDo Bike Co for your bike service needs. They do have bikes and accessories for sale as well. I was looking for a light to use for night riding, but the ones here were a little pricey (set for ~$150), so I opted to do some research and purchase on Amazon instead.

My partner and I visited your store for the first time because we wanted to check out the bikes you…read morehave for sale and for rent. When we walked in, there was no one at the front, and we weren't greeted. We spent several minutes looking around without anyone acknowledging us. I pulled one bike out of the rack simply to sit on it and see if it was the right size. At that point, an employee immediately approached me and said, "I don't want anyone pulling bikes out and sitting on them." There were no signs indicating that customers should not do this, and no one had spoken to us beforehand. I'm a 53-year-old professional, and I expect to be treated with courtesy and respect. The way I was approached made me feel like I was a teenager causing problems in the store, when all I was trying to do was determine whether the bike fit me. First impressions matter. Instead of feeling welcomed as a potential customer, I felt reprimanded. A much better approach would have been to greet us when we came in, ask if we needed assistance, and politely explain your policy if customers aren't permitted to remove bikes from the rack themselves. UPDATE (08/01/2026): Don't waste your time visiting this place. Customer Service is horrible. We bought 2 e-bikes from Planetary Cycles this weekend. Go check them out! Your loss Eado Bike Co.! When you treat customers with respect, this is how you get rewarded.

I needed a new tube for my bike and found this location near an appointment I was going to so I…read morestopped by to check it out. Suzy was so helpful assisting me in getting my bike out of the car. I even learned how to take a front tire off thank you for that! $11 for parts and $10 for labor to get a tube replaced in my bike which is pretty standard so fair pricing. A nice gentleman with a face tattoo serviced my bike. He had it done and ready to go by the time I returned. So it was such a smooth process. Even while leaving I had another worker open the door and offer to assist me putting my bike back in the car. I just loved the overall warm, kind, and helpful customer service here. I felt right at home.

Helped to pick out grandson bike. Very patient and knowledgeable. Large selection and options.read more

I recently had the pleasure of visiting the studio for a tune-up, and I must say, it was an…read moreexceptional experience. From the moment I walked through the door, I was greeted with a warm and friendly smile. The staff went above and beyond to ensure that my bike was given the utmost care and attention. The level of customer service at this bike shop was truly remarkable. The staff took the time to listen to my concerns and address any issues I had with my bike. They were knowledgeable, patient, and went out of their way to explain everything in detail. I felt valued as a customer and appreciated the extra effort they put into making sure I was satisfied. The thoroughness of the tune-up was evident in the performance of my bike. It now rides like a dream, smoothly gliding along the paths and roads. Every component was meticulously inspected and adjusted, leaving no room for any potential problems. I feel confident and safe riding my bike, knowing that it has been given the attention it deserves. I cannot recommend this bike shop enough. Their commitment to excellent customer service, attention to detail, and the exceptional tune-up they provided truly sets them apart. If you're looking for a bike shop that goes above and beyond, look no further. I guarantee you won't be disappointed. Kevin was great!

Very rude customer service they don't fix e-bike not restringing this location, rude! You loose my…read moremoney!

Super cool shop. Great and quick service. Staff helped me get a spoke nipple that was stuck in my…read morewheel out and switched my inner tube in minutes! Highly recommend!

From a beginner to the 10,000 mile/year serious rider, I think it's a fair recommendation that BSS…read moreis a good place for repairs, bike fits, or just to look at cool stuff. Ryan was very friendly and attentive even on a busy COVID 19 day. Extremely knowledge and high confidence in the bike repair portion of the equation. The shop doesn't really carry bikes like a normal shop but if you want to get some bespoke options or have someone who knows what they're doing to work on your bike, this is the place to go.

I was out hiking at TC Jester Park and I popped a tire on the trail. I walked it 30 min up the road…read moreand Danny was super helpful in changing it for me. He even went the extra mile to retune the bike as something on it was about to literally ruin my bike from not being properly fitted. Super friendly staff and there's even a friendly doggy in there. I'll be back! The repair was super affordable too.

Absolutely amazing staff, selection, options and supplies…read more The staff is very knowledgeable about the different bike options, and helped to guide my decisions. The pricing was fair and definitely valuable and worth the drive. I really appreciate the opportunity to test ride the bikes as well as get custom accessories installed real time. The shop features a variety of bikes, including children and e-bikes. Danny was great! The store had a lot of traffic but never overwhelming. Very pleasant experience.

Amazing staff; nice and have their own frame collab. Made me a repeat customer…read more Answered my questions and more; cant say im not impressed.

I really fell in love with this place! It's so crazy that I went in one night fell in love with a…read morebike, slept on it for almost a week.. but the whole time I was sleeping I was dreaming about this bike! I have big plans for my new bike, and it's all because of the Ham's cycle crew!! I also love the crew (Daniel, Gabe, Michael and DJ) so much, that I'm drawn to go there just to say hi and hang out lol! I'm going to have this bike for a while! But when it's time for another one..ham's will be the place!

I went to Pearland Bicycles because my old bike was so uncomfortable to ride. I thought I was doing…read moresomething wrong. As soon as I got there, Erica looked at the bike and told me it was too small and showed me the bike that was the right size. I am taller than average and bought my old bike by walking into a sporting goods store and buying one that I thought was big enough. Erica asked me about my riding habits (neighborhood rider, haven't ridden in years) and made a recommendation. I test rode the bike around the parking lot. What a difference! I bought the new bike. When I tried to inflate the tire to correct pressure with a tire pump I purchased online, I ruined the tire. I took it back to the shop and Spencer explained what happened. He also showed me how to remove and reattach my front tire. I met and spoke with other employees but do not remember their names (unfortunately). However, the customer service was the same - excellent. They don't give off that "upscale biker shop" vibe that is quite intimidating and answered all my questions patiently and thoroughly. I highly recommend Pearland Bicycles.

Great bike shop. Did some up keep on my bike and it was only a few days. Quick work and really…read moregood. I'll go back.