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    Southside Electronics

    5.0 (1 review)
    Open 10:00 am - 10:00 pm

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    10 years ago

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    VFX&Technology

    VFX&Technology

    (2 reviews)

    South Shore

    I brought my non-working PCI card and computer to VFX & Technology after being told they had the…read moreproper equipment to diagnose and possibly repair it. I was told the diagnosis would take 24-48 hours. It took about a week. I paid $90 upfront for the diagnostic. I was later quoted $200 to replace the processor chip. I decided not to proceed with the repair and went to pick up my equipment. When I arrived, I was first told it was fixed. Then I was told it was not fixed but that a bad capacitor had been identified and it could be repaired in two hours. I agreed to wait, but then I was told they were going to lunch for a couple of hours. I returned the next day. The next day, the door was locked. I called and was told they were closed. When I asked to pick up my property, the owner became hostile and threatened to call the police. I was told to return the following week. When I went back at 11:30 a.m., I was told there was an issue at the shop and that I would need to meet at another storefront in Hyde Park. I was told to come at 1:30 p.m., then it was changed to 2:30 p.m. I refused the change, and eventually received the address to retrieve my equipment. In the end, nothing was repaired. I was also told they did not have the programmer required and that it would cost $200 for one. I later purchased the same programmer new on eBay for $35 and a replacement chip for $44. The communication was inconsistent, timelines were not honored, and picking up my own property became unnecessarily difficult. Based on this experience, I would not return.

    This was by far the most unprofessional, drawn out horrific experience. From the rambling owner…read morewho has issues with accountability and honesty. What was predicted to be an 3day repair turned into over 3 weeks due to mistakes, missed deliveries and missteps. After repairing he lied about part delays but later admitted to his staff re-cracking the device . Only after lying about it being delivered broken. He also missed the 3 attempts to delivering when he wasn't open during his business hours. He then completely disassembled my device for an external issue. Only to have my device not turn on after he finally called me to pick up after 3 delays and extensions. He never apologized, never took accountability never fixed the problem. In fact he made it worse. I left with additional issues. Bad decision. Bad business. Bad experience.

    Chicago Computer Club - Hyde Park Store - outside the store

    Chicago Computer Club - Hyde Park Store

    (5 reviews)

    Hyde Park

    DO NOT take your computer to this store. You will come out with a $100 charge and a computer that…read moreis more broken than before. The employees are very difficult to understand and also have a hard time understanding customers. After charging me to diagnose my laptop's problem, they ordered a part. One week later the part arrived and I dropped of my computer to have it installed - they charged me again on the spot, and said more would be due when I picked it up. At the end of the day I still hadn't heard from them, so just went in. They had not installed the new part and the repairman said he "was not confident" to do so because my laptop was "complicated." He said it should still work fine, though, despite not replacing it, and charged me for the part and installation. Then when I got my computer home, the sound wasn't working. I took it back in and complained about the sound and the fan charge. They keep the computer for two days and then left a message saying the had finally replaced the part they couldn't replace before, and they also needed a new part for the sound issue, which they would pay for. After six days, they called and said the part was incorrect and that it would be an additional five days to get the right one. They said it is hard to find the parts on eBay. I asked if they had tried my laptop company directly, and they said no, they had not. Nightmare. Definitely go elsewhere if you can.

    Don't come here! They will tip you off! They will Charge for services that are free at any other…read moreshop. Go anywhere else!

    Anthony's Electronic Service - Cassette player

    Anthony's Electronic Service

    (150 reviews)

    $$

    Uptown

    Anthony is an Angel--I'm goin thru some personal stuff right now, he understands & isn't mean or…read moregrowly. He'll get ALL of my business when I can get back up and running normally. You all should check him out. Just remember the stud is all cash!!

    With the sole Onkyo service center closing in the Chicago area, I was driven to find someone closer…read moreto home who could fix an HDMI issue where it took a long time for the receiver to seemingly warm up and deliver HDMI video/audio. Talked to a number of places nearby and they didn't do work on these lower end units since they weren't as serviceable but Anthony recognized the problem when I called him and said he'd take a look. After a week he assessed that the easy fix of pushing on the problem chip since that at best is a temporary solution and could actually cause it to fail. We agreed to give it another week for him to try to obtain a factory refurb kit (to remedy design flaws) from one of the closed service centers. He got the kit and he undid a kluge repair that the authorized service center had done a year ago to get the LED display back so that he could refurb all the flaws inside to factory standards. Receiver is in tip top shape. Cost me $240, but kept this heavy piece of electronics out of the waste bin and does the job at home. (and saves me the search to roll the dice on a new receiver). Anthony's great on the phone and in person working with customers.

    Southside Electronics - electronicsrepair - Updated May 2026

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