The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

I brought my non-working PCI card and computer to VFX & Technology after being told they had the…read moreproper equipment to diagnose and possibly repair it. I was told the diagnosis would take 24-48 hours. It took about a week. I paid $90 upfront for the diagnostic. I was later quoted $200 to replace the processor chip. I decided not to proceed with the repair and went to pick up my equipment. When I arrived, I was first told it was fixed. Then I was told it was not fixed but that a bad capacitor had been identified and it could be repaired in two hours. I agreed to wait, but then I was told they were going to lunch for a couple of hours. I returned the next day. The next day, the door was locked. I called and was told they were closed. When I asked to pick up my property, the owner became hostile and threatened to call the police. I was told to return the following week. When I went back at 11:30 a.m., I was told there was an issue at the shop and that I would need to meet at another storefront in Hyde Park. I was told to come at 1:30 p.m., then it was changed to 2:30 p.m. I refused the change, and eventually received the address to retrieve my equipment. In the end, nothing was repaired. I was also told they did not have the programmer required and that it would cost $200 for one. I later purchased the same programmer new on eBay for $35 and a replacement chip for $44. The communication was inconsistent, timelines were not honored, and picking up my own property became unnecessarily difficult. Based on this experience, I would not return.

This was by far the most unprofessional, drawn out horrific experience. From the rambling owner…read morewho has issues with accountability and honesty. What was predicted to be an 3day repair turned into over 3 weeks due to mistakes, missed deliveries and missteps. After repairing he lied about part delays but later admitted to his staff re-cracking the device . Only after lying about it being delivered broken. He also missed the 3 attempts to delivering when he wasn't open during his business hours. He then completely disassembled my device for an external issue. Only to have my device not turn on after he finally called me to pick up after 3 delays and extensions. He never apologized, never took accountability never fixed the problem. In fact he made it worse. I left with additional issues. Bad decision. Bad business. Bad experience.

Grant did a great job! He was friendly, responsive, and easy to work with. He also suggested a much…read morecheaper and faster solution than what I called to ask about. We'll definitely look to 312 Tech Repair for future tech needs.

Grant was fantastic. He fixed my iPhone screen and discovered issues left behind by a sloppy…read morerefurbisher. He repaired a broken volume button and replaced missing brackets and screws, all at no extra cost. Highly recommend.

I called to ask if they could repair my stereo which recently stopped working after a power outage…read moreand they asked if it was prior or after 1980. I let him know it was built after 1980 and he kindly referred me to someone else, Electronic Engineers Inc in Chicago. I really appreciated the fact that he just didn't tell me know and gave me an option to look into once the other place opens tomorrow.

(Let me preface this by saying I had been looking for a vintage audio repair business for six years…read morealready, and I was definitely okay with waiting a few more months to get my stereo receiver repaired. That being said, it was well worth the wait!) Just got my receiver back yesterday and it's functioning like new! It also looks fantastic with the upgraded front panel lights installed. Very happy with the service. Vince responded to messages within 24 hours (which, for me, is a huge plus) and the cost for the repair was what I had estimated - so no surprises. If you have a piece of vintage audio equipment that you want working properly, definitely check out Pure-Grooves!

DO NOT take your computer to this store. You will come out with a $100 charge and a computer that…read moreis more broken than before. The employees are very difficult to understand and also have a hard time understanding customers. After charging me to diagnose my laptop's problem, they ordered a part. One week later the part arrived and I dropped of my computer to have it installed - they charged me again on the spot, and said more would be due when I picked it up. At the end of the day I still hadn't heard from them, so just went in. They had not installed the new part and the repairman said he "was not confident" to do so because my laptop was "complicated." He said it should still work fine, though, despite not replacing it, and charged me for the part and installation. Then when I got my computer home, the sound wasn't working. I took it back in and complained about the sound and the fan charge. They keep the computer for two days and then left a message saying the had finally replaced the part they couldn't replace before, and they also needed a new part for the sound issue, which they would pay for. After six days, they called and said the part was incorrect and that it would be an additional five days to get the right one. They said it is hard to find the parts on eBay. I asked if they had tried my laptop company directly, and they said no, they had not. Nightmare. Definitely go elsewhere if you can.

Jason is fantastic! I have been going to his Windy City Computer shop for about 3 years. The…read moreservice is prompt and very very efficient. Jason will do a diagnostic right on the spot and give you a general idea of what is going on with your computer. He can rebuild a computer!!! He charges are very very reasonable. I have referred many friends and family members to Windy City Computer and they all have been very satisfied. As I have waited for my PC following repair, customers have always been inside giving Jason accolades on a job well done. He even has a PC set up where anyone can pay buck to go on-line and retrieve email. I think Jason is a computer genius and its great that he this computer repair shop and provides a wonderful service.

This has got to be the absolute worse T-V system on this earth!!!!!!!I I have been without service…read morefor 2 days and am mad as hell.

I can't believe these crooks still have an ad posted anywhere. We were cheated out of $120 for a…read moremain circuit board for our Samsung large screen TV. The $120 was supposed to be a deposit but we never saw them again. I tried calling repeatedly but they ignored me. These people are con artists and they have no intention of fixing anything except their empty wallet. I called the IL attorney general - waste of time.

Anthony is the BEST! He's very knowledgeable and takes the time to things properly. 10/10. He's…read morealso a great guy and knows how to get the job done. Anthony has repaired several new and vintage components for me over the years. Great service! Bob Finholm

Anthony is an Angel--I'm goin thru some personal stuff right now, he understands & isn't mean or…read moregrowly. He'll get ALL of my business when I can get back up and running normally. You all should check him out. Just remember the stud is all cash!!