I brought my non-working PCI card and computer to VFX & Technology after being told they had the…read moreproper equipment to diagnose and possibly repair it. I was told the diagnosis would take 24-48 hours. It took about a week. I paid $90 upfront for the diagnostic. I was later quoted $200 to replace the processor chip. I decided not to proceed with the repair and went to pick up my equipment. When I arrived, I was first told it was fixed. Then I was told it was not fixed but that a bad capacitor had been identified and it could be repaired in two hours. I agreed to wait, but then I was told they were going to lunch for a couple of hours. I returned the next day. The next day, the door was locked. I called and was told they were closed. When I asked to pick up my property, the owner became hostile and threatened to call the police. I was told to return the following week. When I went back at 11:30 a.m., I was told there was an issue at the shop and that I would need to meet at another storefront in Hyde Park. I was told to come at 1:30 p.m., then it was changed to 2:30 p.m. I refused the change, and eventually received the address to retrieve my equipment. In the end, nothing was repaired. I was also told they did not have the programmer required and that it would cost $200 for one. I later purchased the same programmer new on eBay for $35 and a replacement chip for $44. The communication was inconsistent, timelines were not honored, and picking up my own property became unnecessarily difficult. Based on this experience, I would not return.

This was by far the most unprofessional, drawn out horrific experience. From the rambling owner…read morewho has issues with accountability and honesty. What was predicted to be an 3day repair turned into over 3 weeks due to mistakes, missed deliveries and missteps. After repairing he lied about part delays but later admitted to his staff re-cracking the device . Only after lying about it being delivered broken. He also missed the 3 attempts to delivering when he wasn't open during his business hours. He then completely disassembled my device for an external issue. Only to have my device not turn on after he finally called me to pick up after 3 delays and extensions. He never apologized, never took accountability never fixed the problem. In fact he made it worse. I left with additional issues. Bad decision. Bad business. Bad experience.

This is a horrible place full of scams, lies, and money gain…read more I had been lied to about a laptop screen price that is typically lower, and it had increased instead of the normal price it is worth. I would not recommend nobody come to this place to get their technology done whether it's for work, school, or home and I suggest to find another place unless you want to be scam by a real scammer. I promise it be so much worth your time and money, if you don't come to this place, because 529.20 or higher is way too much in our society and they don't tell you about the tax too the last minute and they charge for putting it back together and every other thing that they can find. PS. Let everyone that this is a very bad place to pick for a repair and report scam if you can. Thank you!!!

Great Service. The owner knows his stuff. No appointment needed and turn around on repairs are fast.read more

No one answers phone. They do NOT return messages left on voice mail. Web site does not list if…read morethey do printer repair service.

Love this place. He's very busy, but that means he's good. When we walks up to the door when he…read moreopens and there are 3 people waiting to come in, he's good. I've taken multiple devices to his shop, and I will be going back.

There is nothing quite like the heart stopping fear of watching a movie on your pricey high end 4K…read moreTV that was intended to be a long-term investment only to have that TV shut off suddenly without warning and be unable to turn it back on. No amount of troubleshooting gave me any idea of what happened. In my case fortunately my Sony TV model was specifically covered in a narrow extended warranty for a power board supply issue. After finally getting Sony to act on repairing the TV I was extremely concerned about what vendor they would use in order to repair my TV at home. I certainly did not want there to be any lingering problems or have the repair affect any of the features of my TV and I knew that the quality of the technician would be important. For once, Sony impressed me when they assigned the repair to TV Repair Xperts. from the beginning the company was very fast to reach out to me and explain the timeline on the repair. In addition, they were extremely flexible with respect to repair scheduling and were clearly skilled enough at what they do that they could fit many appointments into one day. My contact there was my new hero, Bill. I scheduled a late day appointment and Bill kept me updated on the day of my appointment as his day progressed. He was especially cordial and professional when he arrived. I had no idea the magnitude of the repair I needed and he was kind enough to explain it to me. He was also kind enough to offer me advice on a software update issue I had been having with this TV. Within just a few minutes, he had managed to reattach the jumble of cords and my beautiful 4K screen came back to life. They may not have a super fancy website or sophisticated marketing, but they will be my absolute first choice and I referral whenever I'm in need of a TV repair again or know someone who is in need of high quality and professionalism. Bravo to Bill for bringing my beloved TV back to life!!

Bill was great at communicating with me and tried time and time again to get a good date and time…read moreset during the holidays when everyone is busy. He was in my home and out in 15 minutes. Friendly too! Thanks again!

Called for a in house service call to look at my 65" Mitsubishi tv. I had replaced the lamp and…read morechip but still no picture. On the internet it stated they came to Cedar Lake, IN but upon talking to a man there he stated they only went as far as Hammond. Asked if he could recommend someone or help over the phone with my problem he said he could not offer me any help.

Dishonest Business Practices…read more I would give 0 stars if possible. The owner of this company agreed to issue me a refund and now refuses to return my phone calls or text messages. On October 20, 2017 I contacted Marc-Anthony Electronics (formerly known as "BigDog TV & Electronics") to schedule an appoint for TV repair service at my home. On October 21, 2017 Rob came to my house to diagnose the issue I was having with my television. After inspecting my TV, he informed me that I would need a new main board to fix the problem. He quoted me $325 to order the part and perform the work. He informed me that I would need to put down a deposit up front and pay the remaining balance (in cash only) when the work was complete. I said OK and proceeded to pay him $150 via the "Square" credit card payment system. The breakdown for this amount was $55 for the service visit and $95 deposit on the part order and work. Following Rob's visit, I had a discussion with my wife where we decided that we did not need this work done at this time. We are preparing to move and are making an effort to save money for this expense so we did not think that spending $325 to fix a TV is necessary at this time. I communicated this to Rob less than 24 hours after his visit via text message. I explained the situation to him and asked for a $95 refund ($150 minus the $55 service charge) since we no longer needed the repair done. He responded "okay" so I expected to receive my refund in a few days. However, as of today (11/16) I have not received my refund or even a return text message. In total, I followed-up more than 8 times with no response. I opened up a formal dispute with my credit card company. Avoid at all costs.

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

Horrible horrible service! Very ghetto, very fraud. Just another business using a service and the…read morelack of knowledge of electronics to get over on the average person. Had to have the police get involved and even the police told the manager the extra charge was ridiculous and not adding up to what it is supposed to. I paid 125$ deposit and was told 125$ owed to pick up. Then when retrieving my television was told a whole nother price the added taxes fees and shipping when my tv was never shipped. The older man seemed confused and like he didn't know what he was even reading and added a 50 delivery fee to evanston when he didn't come to evanston and the lady over the phone already confirmed they don't charge a delivery fee if dropped if to the same place it was picked up which it was. Had to go to the store and contact more police. BY FAR WORST SERVICE EXPERIENCE I HAVE EVER HAD AND I HOPE THEY DONT GET AWAY WITH THIS WITH ANYONE ELSE! I can only imagine how much money they have finessed gettin over on people this way that have not even paid attention to this! Not to mention got back to the store with the police and they hooked the tv up after they told me they turned it on and it was working fine. Just to discover tv still doesn't work 311$ later. No remorse to fair resolution just attitude entitlement and pure ignorance! Please don't waste time go to a big company who stand behind their work!

Called ahead to see if they have a charge for an estimate on a TV repair, was told no. I walk in…read moretoday with my TV and I am told that there is a $50 charge for estimate/deposit. And a guess-timate was what is free. So i leave.

I had to make someter last minute, exclusive Big Mike was able to help me out!! Good dude with a…read moregood idea of what I wanted. Perfect outcome they are just what I wanted. The price was perfect and I will make sure I come here for pretty much anything! Thank you to the team Exclusive

fix my phone in less than 15 minutes, amazing service and customer service. Definitely will…read morerecommend and come back

Price was so cheap. Everybody asked for $300 for the frame and the screen 100 this guy did it for…read moreme both of them just for $200.

From the owner: i-Tech iPhone Repair…read more Iphone Screen Replacement iPhone 7/8/SE= 40$ iPhone 7+/8+ = 45$ iPhone X/XS/XR =49$ IPhone XS Max =59$ iPhone 11 =69$ iPhone 11pro max/12/12 pro=79$ IPhone 12 Pro max = 99$ iPhones 13 = 95$ iPhone 13 Pro= 170$ 13 pro Max 200$ iPhone 14 = 120$ IPhone 14 Plus = 150$ iPhone 14 Pro Max =220$ iPhone 15/15plus = 180$ iPhone 15 pro = 230$ iPhone 15 pro max =250$ iPhone battery replacement price iPhone 7/8= 30$ iPhone 7+/8+ = 30$ iPhone X/XS/XR =40$ IPhone XS Max =40$ iPhone 11 =40$ iPhone 11pro max/12/12 pro=50$ IPhone 12 Pro max = 55$ iPhones 13 = 55$ iPhone 13 Pro= 60$ 13 pro Max 60$ iPhone 14 = 70$ IPhone 14 Plus = 70$ iPhone 14 Pro Max =70$ iPhone 15/15plus = 100$ iPhone 15 pro = 100$ iPhone 15 pro max =100$ iPhone back glass replacement iPhone 8/8+= 40$ iPhone X/Xr/11/11 pro= 60$ iPhone 11 Pro Max = 70$ iPhone 12/12 pro = 80$ iPhone 13/14 pro =90$ iPhone 12/13/14/Pro Max =100$ iPhone charger port replacement 30$ to 80$ all iPhones Open 10 to 10 pm 4084 SW Hwy, Hometown, IL 60456 Call for any information 7738864683

ITGuy Solutions were amazing to work with, very professional and knowledge. He was able to analyze…read moremy one flat home infrastructure, come up with alternative options for my internet needs but also being economical at the same time. The advise and consultation giving to me gave me a great plan to better service my home with great internet! Thank you!!

Never got back on my inquiry after sending in a request for help with my laptop. Not sure if they…read moreare still in business.