I was so hopeful about this one...alas...
As a lover of southern food with regular trips around the low country and lots of time eating in Charleston; from country BBQ's, Seafood shacks & diners all the way to the haute internationally known places, we were really looking forward to this one. We had a family party of 6 adults, and were there fairly early on a weekend dinner service. Traffic was light (a few at the bar, only a handful of tables seated). The menu is less akin to the southern fine dining experience and more allied to diner & pub style food (sandwiches, fried chicken, etc), though we've never seen shrimp & grits on a menu as an appetizer rather than a main down south.
The hits:
-Drinks were decent. They have a solid beer & wine selection and we tried several off the cocktail menu. Bar staff were friendly and quick.
-The snap pea salad was enjoyed by all at our table.
-Hush puppies were also good, probably about as good as you'll get up north and better than most any in the region. The maple butter was a nice northern twist on the southern honey-butter standard that everyone enjoyed.
-The Trout entree was the best looking main on the table, and the eater of it thoroughly enjoyed it.
-Other good notes: fries (on the pulled pork plate) were excellent, as was the pickled vegetable snack/starter; presentation was kind of a mess though. I'm sure that something that's more exciting than 'a pile' could be executed. The frogs legs were also good.
The not good:
-Fried Chicken (Half, special of the night, supposedly with a beer. None of the 3 beers was forthcoming): We had 3 orders for this, yet only 2 showed up as planned and the third plate I'll address in a moment. The two that seemed to be representative of the dish came with about a half a plate of chicken, and a skillet pan of mac & cheese. Alas, the chicken was really dry, the batter on the outside lacked much flavor or punch, except for the slightly sour taste that both diners noticed as being burnt. The mac & cheese on all three plates seemed to lack cheese & be more of a pasta in bechamel sauce, it just wasn't good.
-The third plate of fried chicken was not the same dish. While also dry, the batter was different and they'd obviously run out of chicken. What was served was about 1/3rd the size of the other chicken plates and consisted of a single small wing, a single small drumstick (think wing night leftovers) and two chunks cut off of a boneless chicken breast. EVERYONE at the table noticed that it was a very different plate & commented on it. Guys, you can't serve 3 of the same dish to a table and have one be radically different and obviously lesser than the others in appearance and ingredients. Even my very laid back wife called this 'unforgivable.' If you can't make the dish as it was intended to be made...don't serve it.
-Pimento Cheese(starter/snack): Oddly dissimilar to any pimento cheese in the south. Rather than the sharp cheddar meets peppery & sometimes surprisingly spicy dip (made with mayo), this appeared to be a cream cheese & pimento variant, mild & not very flavorful none of our eaters were fans. Also, oddly, given the plate which had a load of bread, prosciutto & a good sized bowl of mustard...the tiny teaspoon schmear of cheese was the smallest component on the plate. Maybe rename the dish? Really good pimento cheese is addicting and doesn't need all the rest of the stuff.
Service:
-One of our starters didn't arrive with the rest...it took about 20 minutes to flag down wait staff from across the room (a long time, given the room wasn't very full). They apologized and said she'd go and take care of it. 10 minutes later she came back to explain how she'd given them to another table and would take care of it (maybe it was 10 minutes of them trying to figure out what happened?)...and then another 10 or so minutes before the plate arrived at our table. In the meantime, our mains had arrived, so one of our table had their starter as a side. Bummer.
-The beer to accompany our 3 fried chicken plates (special of the night) was never offered and never arrived. After it was mentioned by the server at the top of the night...it was like it never happened.
-My wife commented after the meal that our server cost the bar a good amount of money. Since they were scarce, we had a round of drinks at the top of the night but while we would have had more during the meal, we didn't have anyone ask.
When I was asked after the meal if we should 'give it a second chance' I said, "I guess we can, but with so many other good independent restaurants in CNY, I don't know that I want to waste the money unless I know they've gotten their act together. Just a whole lot of unforced errors read more