It's clear the new owners truly care about both their customers and their animals. I was traveling…read morethrough town and everyone went above and beyond to accommodate us. After several hours on the road, they kindly allowed my pup to relax in a private area and even let her cool off in the swimming pool to refresh herself. That level of care and kindness was incredibly appreciated, especially considering how busy they were. Not only did the owner personally come out to introduce herself, but several employees also took the time to come say hello to Gigi. The warmth and genuine hospitality we experienced made a lasting impression. I would absolutely recommend this company and encourage others to give the new owners the opportunity to show just how amazing they are!

This is a great place to take your dog for doggy day care and boarding. The owner and staff are…read morevery friendly and great with the dogs. They have a great facility that offers plenty of room for the dogs. They also separate the dogs by size. They also have boarding and grooming services for your pup as well. I can't recommend this place enough you and your dog you will get 5 star treatment.

I used Out U Go for two solid months of daily walks with my 'girls' recently and couldn't have been…read morehappier! The entire process from the familiarization virtual meet through the daily communications on each walk was easy and comforting. Lindsay really took the time to get to know me, the dogs' routines and preferences, my preferences, and everything in between. Jessica was our walker most visits and very clearly took excellent care of Beatrice and Violet. I looked forward to the daily updates that were not only thorough but thoughtfully wonderful each time. She was so considerate of being in our home which you'd never know anyone had even been in if she hadn't left the detailed notes about after visiting. She even brought in packages several times! The girls clearly loved their time with Out U Go and they'll be my go-to for all future needs.

Out-U-Go staff are great with my pups (4) who all have a disability of one type of another. They…read moretreat them like family and I feel confident that they are getting what they need when I am not there! It is very easy to work with them for scheduling and they have been very responsive when I have had to address special or last minute circumstances. I have used Out-U-Go South-loop for 16 years and before that used Out-U-Go Oak Park for several years. Never a problem and highly recommend for both dog walking and pet sitting.

I cannot recommend Majestic Paws enough for dog walking. I have used this company for almost a year…read morenow, since adopting my puppy, and have had such a positive experience. I contacted them on a Friday and was able to start service that next Monday. I bought a lockbox for my key, but they can even set that up for you for a flat fee. Scheduling service is a breeze on the Time to Pet app and you get a full report with a short write up, photos, a checklist and map of the completed walking route from the walker after they return. Every employee I've interacted with from this organization has been really pleasant to work with. If you're looking for a caring team of people to walk your pup, try out Majestic Paws!

Best humans. Best service. Best experience. I recently had surgery and was desperate for someone to…read morewalk my big boy German Shepherd. I set up and appointment to discuss details and John the owner spoke with me same day. Since day one I had a wonderful experience with someone walking my boy and John was very empathetic to my situation as well. Both Chad and Ellen are amazing humans/walkers who my boy likes and he does not like everyone. I highly recommend Majestic Paws along with great service the system they use allows messaging and after walks you get a report with photos of the walk. I tried phoning other businesses who either took forever to get back to me or told me they don't do German Shepherds. It has been a great experience with my boy exhausted after long walks and my stress way down with trusted care. Bless everyone at Majestic Paws!!!

I was nervous coming here at first, because I just came off a bad experience with a different…read moregroomer. But the staff here was exceptionally kind and took care of my boy so well! It was great to see all the other cats who were staying at the cat hotel while my boy was getting his bath. I am excited to bring my cats here in the future, and I'm not afraid to take them to the groomer or the cat hotel anymore. Thank you to the Catstle staff!!!

If you are looking for a place dedicated exclusively to cats -- without the stress of mixing them…read morewith dogs -- this is the ideal destination. The groomers are exceptionally friendly and clearly knowledgeable about feline care. I will certainly be returning for my next visit.

We left our dog here over the weekend, and were thrilled with our experience. This was the first…read moretime we were leaving our dog with someone who wasn't a friend or family, so we were a bit nervous going in. Elizabeth clearly knows her stuff, and took time to make sure we felt comfortable with a really helpful packet of information for us along with a short meet and greet visit at her home where our dog would be staying. Throughout the visit, Elizabeth kept us updated with texts, short videos and photos. When we picked up our dog, he was so happy and exhausted - almost like what you'd expect picking up a kid from sleep away camp. This was truly an exceptional experience for all of us, and we will definitely be reaching out to Elizabeth the next time we need a dog sitter!

We've been bringing our dog, Chubbs, to stay with Elizabeth for a while now and it's always been…read moreamazing. She's so attentive, caring and such a warm person. She sends us updates during his stay and is always so responsive. Chubbs also LOVES coming to Elizabeth's and is always so comfy when he's there as he gets to free lounge and play with his friends! Boarding with Elizabeth always puts our minds at ease when we're away - we couldn't have asked for anyone better to care for our boy.

Pups Pet South Loop is, without a doubt, the best doggy daycare in Chicago! From the moment I moved…read morehere in April 2024, I was lucky enough to meet Jenn, the incredible district manager, who immediately made me feel at ease. She and her team truly care about every pup that comes through their doors. Every time I drop off my dogs, Tammy and Wanda (aka the TaWandas), the staff greets us with big smiles and so much enthusiasm. It's clear they genuinely love what they do, and that means the world to a dog owner. Whether it's daycare, boarding, grooming, or training, I know my pups are in the best hands. What I love most is how excited Tammy and Wanda are to go to Pups Pet South Loop--tails wagging, eager to run inside. That's how I know this place is special. Thank you to Jenn and the entire team for taking such amazing care of my dogs! I couldn't ask for a better experience. Highly recommend!

Don't take your dogs to any dog daycare unless you know the staff are actual people with dog…read morehandling or training experience, or even that if anything. I would rather leave my dogs with family than ever leave them in any boarding. I know its not all but its mostly all that don't really put care and attention to your pets. I worked in one for one week and im not saying its the staffs fault for incompetent management, the staff are nice people but not people i would trust to take care of my pets. Please, please! be careful where you leave your fur babies with.

Have you ever been stressed out leaving your fur child behind when going on vacation? Stress no…read moremore, when you call Cara Care. Cara returns her calls promptly, professional at what she does, and she provides plenty of pictures of our dogs. If you're looking for the best pet care professional, Cara Care is it!

I cannot explain in enough words how fantastic Cara and her company is. We left several dog walking…read morecompanies for numerous reasons and Cara has come to the rescue, opened her loving arms to our pup and treats him as if he was her own. She is such a kind, hardworking and dedicated individual. It's clear that she can connect with animals in a way that many cannot. My dog Merlin is so in love with their cuddles, their silly games and in general just loves time with her. She's saved us in so many ways - on short notice, flexible scheduling, medical needs etc. SHE IS THE BEST. I don't usually write reviews but I would shout from the rooftops for her. You and your pet are in the best of care with her.

We used Krista for a bit in 2019/2020 as she claimed to have experience with high energy and…read morereactive dogs. I'm writing this today as I came across an old video from our doggy cam of her man handling our dog and therefore felt the responsibility to share. All was fine until one day I received a call from the owner saying she's locked out then proceeded to blame my high energy dogs for her lapse of memory to account for the keys. The tone of the call seemed exaggerated for the situation that occurred but everyone deals with things differently and I dismissed it. I drove 50 miles back from work to bring them inside. She then communicated my dog needs training and she can't handle her anymore. It seemed a bit abrupt as communication prior to this seemed very passive about my dog being reactive and barking frequently, but never to the point where I felt she didn't have a handle on the situation. It's then when I found the video...She grabbed my dog by the collar, ripping her out of her kennel, lifting her high on her hind legs, and held her by the neck to dress her for the walk. My other dog has high anxiety and you can see the fear in her body language. I am not dismissing the fact that my dog was tough to deal with. She was a rescue that was found abandoned with her litter, and last one to be adopted. She is very reactive to other dogs , very vocal, very high energy, and at the time she was very much a puppy with additional puppy energy. We ended up spending thousands of dollars on training for her throughout her life, but it never truly resolved her problems. We now learn how to cope with them. (We love her to death, but she's not for everyone). I'm selective with who I choose to care for my pets because of the personalities that they bring and I trusted Pet & Home Pros to take care of them knowing the experience that was advertised. During initial meetings, I was reassured that there was plenty of experience with dogs similar to mine and that there should be no need to worry. I really wish Krista would have quit watching my dogs before it got to the point that she needed to manhandle them in order for her to do her job. I will not post the video here, but I wanted to express my warning to dog owners with high energy or reactive characteristics to reconsider this organization.

We've been using the Pet & Home Pros for almost a year now and could not be happier with the level…read moreof service and care they give our lab, Havana. Our dog is a rescue so she can sometimes exhibit shy/aggressive behavior around strangers, but becuase of the trust Krista & Ricky have established with her, she's excited and happy to see them for both walks and daycare. Krista is also very flexible with last minute add-ons and cancelations. If you're looking for a trustworthy dog walker I would definitely recommend this company.

Four years ago, Miranda killed my dog. It was not intentional but it was negligent. I avoided…read morewriting a review because I didn't want to write it from a place of anger but four years later I think about this everyday and I will never get over it. I feel that it's unfair to not share my experience with others so they can make their own choices. I had 2 dogs and one was a very selective dog, meaning he didn't get along with all dogs he met. Miranda was referred to us by a friend whose dog had similar issues. When we met Miranda to see her facility, I asked her if she would be cresting the dogs when she left the building. (I asked this for a reason) she told me that if they were not crated at home, she would not crate them and they could just stay in her living space. It turns out that Miranda was crating my dogs together when she left them and that is ultimately what led to my dogs death. My selective dog could not be crated with any other dogs. If he was and anything triggered him, he would redirect onto another dog in his crate, even his brother and they would fight. This happened so Miranda came home and found that my dogs had a fight in their crate. She took the selective dog, Carson out to bathe him and ultimately left him unattended in the sink, tethered to the wall. He then tried to jump out of the sink and you can imagine the rest. We left for the weekend with 2 dogs and came back having only one.

This place is very responsive! Highly professional. My cat…read morewas left in great hands. I sent a lengthy email describing my cats and the people at Bow wow meow read it thoroughly I believe because my cat seemed unbothered when he returned home. He smells so good!! This hair cut made us giggle but he was pretty matted and needed the cut ! We love the care he got and everything went smooth. Marcellus is his normal self no nicks on his little chunky body at all and he looks great! Reasonable prices I'd say especially when you know your cat is capable of biting. The wait wasn't long at all we dropped off went to do some errands and when we got a call about two hours later to pick up which was perfect timing. Thank you bow wow meow team our fur baby looks wonderful! Will be going back with our other two cats soon!

First time boarding our dogs after some bad experiences using Rover. Heidy and her father were…read moregreat! Our dogs, who can be skittish around strangers, were immediately comfortable and calm at our first meet and greet. They stayed for a few nights and we got frequent updates and photos. Dropping them off was easy and when we picked them up we could tell they were well cared for.

Heidy is great! She has been walking my dog Willie for almost a year, and she has built a very…read moreloving connection with Willie. He is always so excited to see her. Heidy recommended a trainer to help control some of Willie's behaviors, and we had a great evaluation. The trainer she recommended was extremely knowledgeable and provided helpful tips. She's has great connections and is always looking out for Willie in the best way possible.