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    Catstle

    5.0 (7 reviews)
    Open 12:00 pm - 6:00 PM

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    Services - Catstle

    Pet boarding

    Full grooming

    Catstle Photos

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    Recommended Reviews - Catstle

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    2 days ago

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    2 months ago

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    1 year ago

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    1 year ago

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    9 months ago

    They've treated my cat like family and thats rare for some businesses to do. You wont find a better cat hotel than this one in South Loop.

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    9 months ago

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    1 year ago

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    My family moved back to Chicago 6 months ago, and with the changes we noticed our 2 8lb Chihuahuas…read morewere struggling with adapting to the city and to us having more visitors (we now live near family) After doing a lot of research - I set an initial conversation with TUCKER PUPS to discuss my dogs, their challenges, and our long-term goals with them. I believe I was in contact with KIM who honestly made me feel like I was just chatting with a friend! She was so approachable, understanding, and really went into the details of what option would best support my tiny fur children. Fast forward 3 months and we just wrapped up our in-home training package with Maureen! I cannot stress how amazing the entire experience was. Maureen has truly changed our lives for the better. Where we started to where we are now is night and day better, especially for my more aggressive dog Luna! We went from no one being able to enter our apartment with the dogs out to now the dogs just hanging out when people are here! Maureen is patient with pets AND people. She is always positive and really explains the WHY of the behaviors and outcomes. She's always on time, super professional, and gave us practical tools that actually work to truly set our dogs up for success but also US up for success as "parents" Honestly, I am a little sad Maureen is so great at her job because we will miss her coming over! If you want a trainer who knows her stuff and makes the whole process feel doable, Maureen is your person!

    Tucker pups always keeps my boy safe and having fun. They are very communicative and take proper…read moresteps to ensure a dog is not only safe and alive, but cared for and at ease in the facility. Iris did a great job on my Husky's grooming session which is rare to come by for my breed of dog.

    Burnham Park Animal Hospital

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    (202 reviews)

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    My older dog had teething cleaning and all went well. My younger dog was seen a week ago for…read moreseparation anxiety and although I clearly explained issue, current medication and vet offered plan I was given incorrect directions on medication label and 10 days worth. Apparently I'm to go back every 10-14 days to pay for a refil. I called that day and was not helped, text a couple days later and then again yesterday & today. My poor dog has had no relief and they literally could care less and make having the issue brought up in the vet office taken care of. It's been an unnecessary mess & ongoing lack of treatmen. They do not send prescriptions to any third party. If they do carry the medication you will be forced to snail mail it to Chewy or the like. They do not offer the heart guard injections. You will need to give orally to your dog every month. Parking is a nightmare. There is a parking garage across the street but no elevator that I've ever been able to find and no validation. If the care was outstanding & people there responsive then maybe worthwhile otherwise, at this point, the squeeze is definitely not worth the juice.

    My American staffordshire dog woke up covered in red welts/hives. My primary vet was booked for…read moreweeks out at every location. I took the chance and called Burnham Park Animal Hospital who was able to make an appointment for the same day! Remarkable! I was able to stay with my pet the entire visit (instead of those silly drop off appointments, hate those). We saw Dr. James Antonicic who was enthusiastic, kind, and clearly knows his stuff. The clinic was very transparent about pricing and gave me the option of a steroid injection or pills. One day later and my dog is back to looking and feeling like herself! My appointment time was a Friday at 2pm. I arrived at 1:45pm and was out by 2:45pm. 10/10 experience.

    PetSmart

    PetSmart

    (243 reviews)

    I had great customer service and I love my snake vuk, I had a great time come in to buy snake food…read morethe small mice were great to buy every time she ate them

    I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

    Catstle - petboarding - Updated May 2026

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