I have a reward card with Ace Hardware and purchase frequently as we are building our home and it's…read morepretty much only hardware store around. I went there today for potting soil. There was a reward for a percentage off on my app. Great, went to check out and I can't use it because I was told by cashiers Ace won't make money on the item. Not sure if that's really true, I don't know but if I have a reward, it's because it's earned for frequent shopping in the store, but any reward you get you can't use them on sale items. That's dumb, seems like many things are on "sale", yet the prices are still high! I wish we had a Lowe's/Home Depot in Pagosa Springs. They have lost my business and will travel to Durango from now on for items.

I would give it zero if I could!I bought a 600 dollar solar gate opener!It took three hours to…read moreinstall!Did not work called mighty mule gates and they tell me the opener was manufactured in 1990?Call ace said bring it up full refund!Pack it up take it in and met some kid Manager!Said no and called the police to trespassed me for life!I have lived here for 30 years!Absolute rip off store!Buyer beware!

incredible store.. great selection.. they seem to have everything you might need, which is good…read morebecause Durango is an hour away

Small Store but fully stocked. If you cannot find it here then you probably don't need it.read more

Some of the staff are very helpful, However they are just fake and talk shit when they think you're…read moreout of ear shot. Owners are a joke and lack the morals to lead a great staff. Never trust anything you are told get it in writing whether you are customer or employee!

Locally owned and operated store!…read more A wide variety of items to choose from home owners need for all their maintenance at reasonable prices. They also have exceptional quality knowledgeable service. I have shopped here for years and have always enjoyed the experience.

I made the mistake of packing the incredible shedding sweater for our vacation in New Mexico and…read moreColorado. As we drove from Taos to Ouray, the blue fuzz took over. It was on the car rug. It was on my leggings. It had attached itself to my seatbelt. And of course, I forgot to pack a lint roller. Determined to rid myself of the blue menace, I walked into the Ace Hardware store on Main Street and asked the friendly clerk behind the desk if they had a lint roller. The clerk told me exactly where to find it. With the roller in hand , I thanked the clerk and was on my way. Ace is the place with the friendly hardware folks! If I lived in Ouray, I would probably be in that store at least once a week because of how organized it was and how friendly the clerk was.

I just called to find out if Timberline Ace Hardware carries a detergent for down jackets. And, yes…read morethey do! It took me 2 minutes to find out, the new employee quickly found the answer for me. The local ski shops are out of it, but ACE has it. In some 20 plus years I pop in there from time to time 99% of the time they have just what I need. And employees are always upbeat. We are so lucky to have this store in this town where service stores are far and between.

Nice folks that understand customer service in a tourist based town…read more Hardware stores are always cool.

I didn't like the reception we both got today buying a few items in their store. Perhaps their…read moregoldfish just died. Maybe they didn't get their monthly check on time or didn't appreciate people wearing masks because of the pandemic. I appreciate appreciation for our patronage... can always drive to Ridgeway....

Extremely unhelpful when it comes to doing business with our Non Profit. I chose to get something…read moremore than we needed at Murdochs because of their unwillingness to work with us and just Rude about the whole thing. I will never step foot in this store again. Obviously the owner does not care about our community.

This is a largest and best organized Ace hardware I've ever set foot in. The staff is very friendly…read moreand they almost always have what I need. I am a frequent shopper here! They carry items in the store that they don't often and others so it serves the needs of the community well. My last visit was picking up screen fixing materials, washers for fixing a door install and some new bits.

A store in trouble Low inventory…read moreDirty windows and floors Few employees to help out Ohh btw. Low inventory

Love this family owned Ace Hardware. They have virtually everything you need, which is important in…read morea small mountain town that does not have a lot of stores. Very helpful and knowledgeable staff.

I have been here a handful of times over the past year. I have found the people working here to be…read moremore helpful and polite than the other place in Ridgway. The only drawback is that a small hardware store lacks what can be found at HD, but this store is very convenient.

helpful staff easy parking…read more good inventory clean environment logical layout reasonable return policy nice corner location tacos nearby