I was used to make a vehicle disappear, plain and simple. I reserved a sedan and got a 4WD Jeep…read moreCompass that smelled like one of more people smoked about a pound of marijuana in it with the windows up. I was going one-way from Lancaster to a city North of Sacramento. It's fine, except that I was worried about being charged for something I didn't do for about 8 hours yesterday while driving, and worried that I may test positive if a surprise screening occurred at work.

I reserved a car days ago, but when I show up to pick it up, I'm told they don't have my car here…read more I specifically reserved a car with all wheel drive/4 wheel drive on the website, and I was told they can't guarantee a car they get later in the day will have that. So I have to wait around until other cars get returned just to see if they can find a car I specifically reserved. I'm a Gold+ member and I made the reservation right on the Hertz website, not through a third party.

If you're booking via a third part and getting a deal do it, if this is based on an option, go…read moresomewhere else. The space is small. They have less than 20 cars. On Saturday mornings, at 0900 the wait is about 10-15m and when it's HOT outside and it's already crowded, come with patience. The customer service is great. They don't look great, but their attitude is up to par. They are helpful and if they can't help they are apologetic, genuinely. I will add, these cars don't smell like hemp compared to the Avis on 10th and J.

I had a very disappointing experience at the Avis location on 221 Avenue J in Lancaster. The woman…read moreassisting me, who said she was the owner, was dismissive, rude, and made me feel as though I was being treated with no respect. That's all I'm going to say

I agree with you Will C…read more I'm just finding out about the hidden fees. I had the rental for 5days and they charged me for 7 days without my knowledge according to the Avis customer service. I will be contacting my bank to file a claim. They have violated the consumer protection law!! ZERO STARS!!

This place is total trash!!!! Avoid this BS place!!! Never ready and cars are left dirty and they…read moremake you wait to clean it once you pick it up

The lady that helped us out and actually showed us the car was the best and she deserves 5 stars,…read morethis was my first time driving a push to start since I've never had any other car besides my 2010 corolla and she was very patient and showed me how to use it and didn't make me feel weird about never having a push to start car before, I really appreciated that! Lady inside at the counter was blah. I enjoyed my rental however the pricing is ridiculous! $200 for 2 days for a Camry. I would never pay that much for any rental ever again - that's probably on corporate which sucks. Don't book last min cuz you won't find anything or you'll end up overpaying like I did!

I would definitely choose Enterprise again! The customer service was polite, friendly, and…read moreprofessional from start to finish. The rental process was quick and hassle-free, the car was clean and well-maintained, and returning it was just as easy. Overall, it was a smooth, stress-free experience.

Just wanted to say that I can appreciate great customer service. I had a few questions and called…read more I spoke to the very sharp Mario! This guy is an effective communicator who knew exactly what was going on with the cars. He was very personable over the phone so I'm sure he's a professional in the person. Thank you Mario for your help and knowledge! You are the best type of Customer Service Representative and I'm booking my reservation after this review. Thanks again!

Unfortunately, maybe even so for me, I could not rent a car here in good conscience. Called the…read morenumber provided and the guy that answered was chewing on his words like it was his last meal and unfortunately, his tongue got in the way. Mumbles the speedy clown. I still don't know his damn name. Just terrible Bye Felicia, Enterprise here I come Only got a star because you can't post with zero

This is the best car rental yard in antelope valley hands down!! I have been coming here on a…read moreSaturday or Sunday for six weeks straight. I usually get Sheri or Kaylee they are both spot on for customer service!! No matter how long the line they come out and acknowledge you are there and tell you they will be with you quickly and they do just that. They work as a team and share the car cleaning as well. They call all of their regulars by name I've noticed. Today Kaylee cam outside and seen I was returning and picking up again so she collected my ID and card and multitasked myself with others. She promptly came back outside and had me on my way!!! If you are tired of standing around at enterprise and waiting for a clean car way after you signed for the car come here!! You will not be disappointed. All the cars are nice and super clean. Love this place and all that run it. Well worth the drive here.

Very horrible service. Took my money knowing they had no cars anywhere for rent. Kept hanging up in…read moremy face after they said it would be 3 to 5 days till my funds are returned. So not only did I not have a car, I wasn't able to make my engagement that I needed the vehicle for, and have to wait to get my money back. Complete disaster on God

Let me start by saying thank you Lorraine and staff .. We…read morehad blast ! Just the expression of awe on my brother's face and everyone in the party was priceless.. also, I want to give a big thank you to Charlie, the driver. Great attitude! The Ride felt smooth , safe , fun ! . The bus looked Amazing .. inside out .. I appreciate all the color details and displays inside. I give it a 5 star ! Thank you all for making it happen ! An Amazing Experience! J.C

Lorraine worked with me for my daughters wedding , we did not have a need for a limo , but I needed…read morecar service to take bride and groom from wedding venue to a local location , she gave me a fair price , driver was prompt and professional.

Oh, I forgot to mention that one of the old tires on the RV got completely ruined during the trip…read moreand we had to spend a long time trying to fix it. We were lucky that we did not get into an accident. It could have been a lot worst! WHAT A HORRIBLE EXPERIENCE we had! The owner refused to reimburse us our money for the rental.

Complete disaster!!!!…read more This is the second time I have rented from Travis the owner @ lucky service rentals. The first time I rented a toyhauler took a trip up to the desert where no amenities. Power,lights, etc would work due to the battery's on the unit being drained. Generator on the unit would rattle and turn off and kill all the power on the unit. Was not a gas issue as I checked. This could most easily have been checked before leaving his lot with a quality check. All weekend with out power that was great!!!!!!! Anyway my second and last time renting from Travis was about 1month. Sweet talking the situation he advised he would have a brand new unit with everything working. "That was completely not so!!!!!" We get to camp and disposal fluids are almost half way full on the unit. Waste stinch coming from the bathroom. Also I call to advise of no power. He advises to buy battery's to swap.. in which I do have to drive from camp 25min away and 25min back 1hr of vacation time to find Out it is in fact a battery issue with his unit. In which he says he will reimburse when we get back from vacation. Try to use sink in the morning and it is spill out slowly.. call to advise He says he doesn't provide water.. Keep in mind This all while I'm out camping.. very frustrating. I arrive from camping and return the unit completely cleaned,new fresh set of batteries in which I had to swap out and install.. completly drained sewage tanks and unit filled with water.. "hence don't want this happening to another family" He says thank you he will reimburse me the money for the batteries back to my card. 3weeks In now.... n/a, no refund, in fact never even offer a discount on this rental or next for all his negligence in running his company.. horrible service,.. he does have nice equipment however..which is very deceiving when things do not work properly or better yet work at all. Now I have to dispute charges with my card company for a refund... this is all my fault since I rented with him a second time... shame on me But please, please, please save your hard earned money... Spend your $$ with a company that actually cares about your camping experience !!!!!!!! Best of luck to you with your camping journeys... and thanks for reading this I promise I will save you from headaches and troubles..