Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

I have an 18 year old Trane heat pump and they keep it going. Very pleased with the service and…read morethe technician, Andy.

i am reconciling with this company to allow them to hopefully make business and this system right.read more

We had our air conditioner and furnace replaced by Dana's Heating and Cooling, and we were very…read morepleased with the entire organization and the speedy response to our call for help. Rick Miller played a key role in guiding us through the selection and purchase. He treated us like family. And the installation crew provided timely and professional work. The main office kept us well informed. Everyone went beyond our expectations. We highly recommend Dana's Heating and Cooling,

Hot water heater decided to die on me so I called Dana's. They were polite and friendly and came…read moreover the next day, the guy was polite and friendly and gave me different options for what I could go with in replacing my water heater such as different types of tanks or even a tankless one. I opted for a size increase and a couple of days later to may surprise they showed up on time and the installers were even more friendly and charismatic. They wasted no time and finished before the estimated time and to top it all off, the price wasn't as bad as I thought it would be. Plus they have payment plans.. what!! friendly, fast and affordable.. would highly recommend!!

On Friday afternoon my tenant's water heater started leaking. It turned out to be the hot water…read morepipe leading out of the water heater. We called West Sound and set up an appointment for Monday. Derek showed up promptly right in the middle of the 2-hour arrival window. He diagnosed and fixed the issue in less than an hour, providing me with photos before and after the repair. We appreciated West Sound's fast response and Derek's friendly, competent approach. I will definitely use West Sound for our future plumbing needs!

I would rate this business five stars but see further. I called on a Tuesday for a gas furnace…read morecausing exhaust smell in the house. Keisha was knowledgeable and courteous, and she was able to schedule a tech visit the next morning, which was fantastic. Tech Tompall came out, did a diagnostic, found that the heat exchanger was fine but the fan capacitor kaput and thus the fan wasn't running. He replaced the capacitor and furnace works great. However, I am a little bit miffed at the charges. $199 service call, plus an additional $241 to install a $30 capacitor seems like an unreasonable charge. But what ya gonna do when your heat isn't working?

Shoddy techs. Ok customer service. Firstly, look this…read morecompany up on L&I and see a history of violations. Second, I am disappointed with this company. They destroyed drywall and left unsealed exterior holes until I called customer service and had them come back to conduct repairs. When the technician left, he falsified my acceptance signature. My home furnace failed Inspection the first time due to a gas leak. When the tech came to repair, he bitched and said theyre just looking for issues. I dont want to hear that from a tech meeting MINIMUM state standards. TL;DR learn from my mistake and take your money somewhere else.

Arnold Silva and his apprentice were at our home yesterday to replace our 20+ year old heat pump…read more They replaced both the external unit and the internal unit, hauled away the wreckage of the old and cleaned up after themselves before leaving. Not only was Mercurio's bid competitive, but once we accepted, the team was on site the next day. Arnold was friendly, efficient and got the job done same day. Excellent work!

I've used this company a couple of times and have been very pleased with their services. They've…read moredone the yearly maintenance on my oil furnace two years in a row now. Their communication is great, the employees are friendly and professional and their prices are reasonable. No complaints at all and can definitely recommend them.

Called Penninsula HC for a faulty gas furnace issue and the Manager Jordan came out to diagnose…read morewith full competence of what to do. The front Desk Lady is very respectful and responsive for my needs to get repairs. Bought the yearly maintenance on the spot as they were so impressive and reasonable to work with. ( Previous heating service companies that I had the UNFORTUNATE experience with - should take notice that to waste a customers time and money = never to be called back again. Your Fired~!! ) Except FOR Penninsula HC, your now HIRED!

Today's service was fantastic. Aireserv's Tom Stolworthy came by and helped me with an issue…read moreregarding ensuring enough power reached my Google Nest from the furnace. He arrived within the window their attendant had mentioned, he was friendly and courteous upon arrival, professional, and helpful with any question I had regarding the work. I feel fortunate to have stumbled upon this company and I would recommend them (especially, Tom) with great enthusiasm.

I needed to get mini splits installed in my shop. I called Aire Serv and they were out there the…read morenext day to install. Quick, easy and pricing was great. Derek and Brian were excellent. Highly recommend.

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

Nov 19, 2024 Kitsap County Power outage resulted in severe power surge damage. Our heating system -…read morethermostat, electric furnace and heat pump system would not come back on line. Economy came on an emergency basis and stayed" with us until troubleshooting was complete and heat was restored. Thsir temporary solution took care of us until we decided to replace our very old system. We returned to Economy for purchase and installation of a Carrier electric furnace and heat pump. Work was performed in two days. It had some electrical and mechanical challenges, which Economy mastered despite being in the middle of Christmas to New Year holidays. There was extra manpower cost to Economy, but it was never mentioned. In addition to competently performing their work, I think I got real value for the cost.

Brian and Harley are absolutely wonderful. They're honest, straightforward and dependable. In this…read moreeconomy, you hope to find honest, hardworking folks and I feel lucky to have found them! Harley helped me trouble shoot some things and was super laid back and knowledgeable throughout the install. Their electrician got down to business and everything looks great. I'm so looking forward to a cool summer and who's definitely recommend this team to anyone with HVAC needs.