Our kitchen faucet was coming loose from the sink. I checked the internet for local plumbers. I…read moreended up calling Bee's Plumbing as U had chatted with one of their employees in the recent past. As this wasn't an emergency, the dispslatcher said it would be today or tomorrow before a plumber would be sent. He was sent today. Sean called and arrived early afternoon and looked at the repair. He presented us three options and solid estimates. We chose the middle one and then decided to also ask about a toilet replacement. Again, Sean presented us options and we agreed to one He gave us. As he didn't have the toilet on his repair truck, Bee's dispatched an employee with a new toilet. Sean was very professional in his work, answering questions as he proceeded with the work. He mentioned a couple of things that needed replacing due to their aging. We agreed to have them replaced. When Sean presented the invoice, it was exactly as he stated. At no time did he try to "upsell" items were didn't need, unlike other plumbing firms in this area that are heavy TV advertisers. I would recommend Bee's Plumbing to anyone that ask! Thank you, Sean! And, thanks to your employer for all they have taught you, in not only the aspects of plumbing but also in customer service!

Bees over-sells and over-states the quality of their service. The technician gave several…read moresuggestions each with a quote to address a leak. They repeatedly said this is only an attempt to repair. While they did say I that I didn't have to choose any options, they stood there creating a pressure situation. I picked the tub sealing option since it seemed most straight forward, again with no guarantee of fixing the leak. I asked why a tub caulking would be ~$900, and the technician began to oversell the difficulty of the job and the "high quality" sealant they would use. I approved the quote with that belief, only to see they did the job in 40 minutes and used a caulk that I could have bought in Lowes for $5. I've asked their management for a review and have been stonewalled. I had higher expectations for Bee's Plumbing given the reviews and referrals but left very disappointed. I've attached the caulk, tub caulking and contract from Bee's to show what happened. Would you pay $900 for this?

I had an exceptional experience with AAA Water Heaters. When our water heater encountered issues,…read moretheir arrival was incredibly fast, and they got straight to work without any delay. What I appreciated most was that while working efficiently, the technician took the time to explain exactly why each repair was necessary. He quickly replaced the flame sensor and the igniter, getting the system back up and running in no time. He also noticed that the pressure in our underfloor heating system was insufficient, which could cause air bubbles and eventually damage the water pump over time, so he kindly adjusted and increased the pressure for us. In addition to the quick fixes, he provided valuable maintenance advice, explaining how often a gas water heater should be serviced. He also detailed why DIY maintenance is not recommended and why professional service is crucial for safety and longevity. The service was highly professional, efficient, and educational. I am very satisfied with their quality work and would highly recommend them!

Bob came in the day after thanksgiving when our water heater decided it was time to give. From…read moreonline quote to heater replacement was about 4hrs. Crazy fast turnaround, quality work and friendly plumber. Hard to beat! The price he quoted us seemed very reasonable compared to other quotes we got. Less than $2500 for a 50gl Rheem gas heater, all in!

Aug 13, 2026, I, MS. Maggie Ross received Excellent Pro Service by Mr. Treyvon Milus. He was very…read more( friendly, patient, agreeable and knowledgeable). I give Mr. Teyvon Milus 5 Stars and above for all his Excellent & Professional work; I highly recommend Mr. Trevon Milus for future jobs !

Very good communication and Professional! Great service with excellent quality. I'd definitely pick…read morethem again for the future projects. Highly recommended!

On December 19th, we discovered our water heater was not working. We called O'Neill at 8:30 and…read morethey had a crew at our home by 9:00!! Ricky and Will determined that our leaking water heater was shot and replaced it quickly. Our old water heater was an 80 Gallon size and had been installed in January of 1980! The heater was way too large to be removed by two men (our stairs has a weird turn at the top), so Ricky said it would probably take four guys and he would talk to someone at head office to set that up. By the first of the year, I had still not heard anything, which I put down to it being the Christmas/New Years stretch, but called O'Neill after the new year and the dispatcher told me nothing had been set up, but he would talk to Ricky and then call me back later that afternoon. He didn't. I called the next morning and the dispatcher said that there would be a crew out Monday, January 6th between 9 and ten in the AM. We waited all morning before calling the office and the dispatcher contacted the crew who told him they had gotten really busy and decided to skip our appointment. We were never contacted by the crew. We set an appointment for the next day and I emphasized that the heater was huge and they would need some extra guys. A two man crew showed up the next morning and quickly discovered that they couldn't get it out without extra help. They called HQ and another guy came out and after much pushing and grunting, they got the heater out. I have to point out that everyone I dealt with from O'Neill was very polite, professional and helpful. But the extended period that the old heater sat in my basement and the effort to get it removed was a total cock-up. Despite all that, I would gladly use the company again.

I have a small 1BR condo that I rent out in Seattle. The management company that I use hired…read moreO'neill to repair the toilet in my condo at least 3 times in five years. When I signed with the management company, I didn't have any say over this and was not allowed to do any repairs myself. So I was stuck with oneill. First time they came out and installed a new Fluidmaster PRO45 "premium" fill valve, new lever (never seen a lever wear out in my life), and new stopper. That premium fill valve is a $20 part (retail) for which they sold to me for $28--whatever. $450 bucks for this visit. Two months later they came back out to adjust the float level, and charged me again. Uh, you should have correctly set the float level the first time. Even if you didn't, you coming back two months later and charging me again proves you value profit over relationships. If it were up to me, I would have never used them again. Fast forward to a little over 5 years later. That "premium" fill valve "failed" and they installed a new one, over $400. No f'ing way a premium fill valve should stop working anything short of 10 years if installed with half a brain in a regular use scenario. Korky makes a less expensive fill valve with a 10 year warranty. For that same $1,000 these clowns charged me over 5 years, they could have installed two brand new toilets over the same time period. Ridiculous.

Great customer service. Fate handled several jobs if ours and was on-time and pleasant.read more

Had a Saturday afternoon visit for a toilet issue. Arrived…read moreearly to access situation, left briefly to retirve need parts . Came back and efficiently and quickly completed the job and took care of our problem. Pleasant young man Henry, was very easy to talk to and easy to understand what he was doing. Pleasant experience and problem solved. RGW

Green Planet Plumbing did a full repipe in our house a couple years ago, and they did a great job,…read moreI've had no issues since. Justin was the lead plumber. They've always been very professional, respectful, and have answered all my questions. I also appreciate that they are on time. Highly recommended.

OVERALL: 9.7/10. Near Labour Day 2021, I noticed that there were puddles of water in my second…read morebathroom, and freaked out - I couldn't tell if it was from a pipe burst, a ceiling leak, or something worse. It turned out (after a lot of self-experimentation) that it was from the toilet (most likely the feed that goes into the toilet bowl itself) -- since it was from the original condo build in 2003, and this was 2021, so... I guess toilets can stop working too? In any case, I had to scramble to get someone to fix it since I was afraid the leak would affect the floor beneath me (given how terribly this building was constructed, I wouldn't be surprised if the "between floor" spaces had issues). I bought my own toilet from Home Depot (thankfully they had some toilets, but I didn't get a water-saving one like I wanted because, despite the rebate, I don't actually pay for water in my building, so ¯\_(ツ)_/¯), and set out to find a plumber to install it. I tried to make sure I found a local business to support, so off I went! 1) VALUE FOR MONEY: 9/10. All things considered this turned out to be the cheapest option I had, since the other quote (Joe's 2 sons plumbing) was almost double what this one was. It came out to $523 (after tax) for labour and installation (of customer-provided toilet); the cost came out to be the same for either repair or replace ($375 for an onsite visit), but I needed to also change the angle stop for an extra $100 (labour inclusive). After tax, that seemed pretty reasonable, since I didn't know how to do this myself (Eero had mentioned it was pretty easy, but if it was my first time installing a toilet... maybe I should watch first). 2) QUALITY: 10/10. So far, no further leaks. I had a smarthome leak sensor near the toilet just in case, but I moved it elsewhere in the home as I realized these guys were legit, and I'm very happy with this off my back! 3) SERVICE: 10/10. The workmanship was solid - the most impressive thing I noticed was that I didn't need to move my over-toilet shelf to accommodate the plumbing work. He simply worked around it, and installed the toilet successfully! The plumber's name was "Eero" - he was no-nonsense, and even answered some other quick questions about my hot water heater that I had concerns about. The full turnaround was only six days, from "initial contact" to "work completed" (including a site visit to give me a free quote). I contacted them on September 3rd, and they completed the work on September 9, 2021. Jeremiah was responsive and explained everything in a very thorough and articulate manner (especially given my lack of understanding in the plumbing space).

The guys here are so nice. Luke was the one who answered my call and talked to me for a while about…read moremy garbage disposal and what could possibly be wrong with it. He was seriously great and we had a 10 minute conversation about my options and when he could have someone out here by. Luke told me that Eddy would be the one to come over and get my disposal repaired, and that'd be fine too! Eddy was just as nice as Luke, and he made sure to answer all of my remaining questions. He also had a ton of knowledge on everything I asked about. It made me feel at ease when he said he specialized in garbage disposals and had been doing this for years. Great prices too! How can you beat great prices AND great service?!

I needed a new pilot light for my water heater and they had the earliest appointment from everyone…read moreI called...needed my water heater fixed asap. The plumber had brought all of the parts and said that they backed up their work... my water heaters been working great for 3 weeks now...I can't express how great it was having my water heater fixed the same day it went out... GREAT PLUMBERS, you won't regret using them for water heater work.

Fast response to request for service. Hondo was very prompt and came at time scheduled, did the…read moreestimate and was able to do the job same day. Hondo and his helper worked quickly, cleaned up afterwards, and did fantastic work. Newly installed sink drain is working fantastic. Their hours include weekends and they also do truly FREE estimates. Beware of the free estimate but charging a "$80 dispatch Fee" like some of the others on here.

Chris and his apprentice were exceptional in putting in a new whole house water shut off valve !!!…read more Keep up the great work you guys !!!

Doug and Peter resolved an issue with our tankless water heater. Our Navien water heater was having…read moreissues detecting flow, resulting in inconsistent hot water throughout the house. After very smooth and easy scheduling, Doug and Peter were able to arrive the next day, diagnose the root cause, and return the next day with a clear solution that worked. Doug and Peter were both professional, kind, and able to translate the issue to us in terms we can understand. They provided us very fair pricing and value, and made it simple to pay online. This very positive experience with Doug and Peter has opened our mindw to making Ben's Plumbing Heating & Air our go-to for future service needs beyond water heater issues (i.e. Plumbing, HVAC, Water line servicing).

Honest and straightforward, with focus on doing quality work rather than extracting maximum…read moreimmediate revenue from a customer. Due to drops of water appearing on the exterior underside of the overhang below my kitchen sink I suspected a small leak. After researching plumbers I chose Ben's Plumbing based on their positive reviews and BBB accreditation, switching from the firm we had used several times in the past. Derek and Taylor arrived and were able to find the general area of the leak. In order to expose the pipes and pinpoint the leak, they concluded that a hole would need to be cut in the groove-and-tongue staggered planks that formed the underside of the overhang. Though they could cut the hole if I wished, they suggested that I have it done by a specialist for aesthetic reasons; Ben's could then return and fix the exposed pipe. I followed their suggestion. After the pipes were exposed I was able to locate the very wee leak. Ben's Plumbing then sent Derek and Taylor to do the repair. They did excellent work, and the total cost was very reasonable with no surprises. The office staff I communicated with (via text) to set up the two appointments, Michelle and Kiera, were a pleasure to deal with.

I highly recommend Jafco! They did a phenomenal job replacing my old leaking water heater with a…read moretankless water heater. They were efficient, installing the new unit, reworking gas lines and water lines, adding intake/exhaust, etc. in only 4-5 hours. The two technicians, Garrett and Abraham, were incredible, they walked me through everything, answered my good/bad questions with ease - they were very knowledgeable/experienced which made the entire process stress-free. If you are looking to upgrade/replace your water heater, call them. #top-notch

I used Jafco in my old home for a few jobs...repairing a leak in our basement ceiling and fixing…read moreour bathtub trim. Jafco was easy to schedule and did a good job. Next, I bought a 1931 home that was a rental. It had deferred maintenance. And the inspection report told me I would need to make some plumbing fixes. I had them replace all the tub/shower faucets and valves. I also got a new tub drain (there was evidence that at some point there had been a leak). I got a new water shut off. A new copper water line for the fridge. A new basement utility sink. New water connection to the washer. A new p-trap to the bathroom sink. I learned that the best faucets are Moen. Garrett and Abe are a great team. I do feel like Jafco is more expensive than if you hire a local one-person plumber. That might be to cover their marketing and scheduling. But Jafco can fit your in pretty quickly. So that is a nice trade-off for when your plumbing job is time sensitive.