Did a great job servicing and cleaning our furnace. Would highly recommend! Great staff and on…read moretime. Everything from making appointment to getting the job done was perfect.

1-Star Review I…read morereplaced my furnace and water heater with Alexander's Heating and Air Conditioning last December, and it's been a terrible experience. Right after installation, my gas bill jumped from $30 to $350 a month for several months. Three different technicians came out before they finally found a defective part in the new furnace. I kept asking the owner what exactly was wrong, but no one ever gave a clear answer -- they don't seem to communicate with each other at all. Most recently, a tech left my furnace running but disconnected from the thermostat. It blew loud nonstop air for 12 hours, making it impossible to sleep or stay in my house. The owner ignored my calls and texts. Very disappointing. This company clearly does not care about their customers or their comfort.

We needed a new toilet installed, sooner the better, and Omid responded quickly (sent in request…read moreFriday night, got response Saturday morning), and Pavel came out and was able to give us an estimate same-day, and fit us into his schedule later that afternoon. Pavel was professional, communicative, and did a great job. Price was a little above other quotes we got, but he was able to fit us in faster than anyone else. Very happy with the results!

They overcharged my elderly mother to snake a sink. $570 "flat fee," and when I call to get…read moreclarification or an explanation the phone is answered by an AI bot that pretends to be a human but is programmed to shut you down. "There's no leadership here to talk to you." Don't fall for their "flat fee" system. Very overpriced, and designed to keep you throwing good money after bad. If a plumber won't tell you his hourly rate before he arrives, you're going to pay too much.

It was a great overall experience with EcoServices performing annual maintenance of my water…read moreheater, and I would definitely use them again. The technician Bogie was professional, thorough, and he took the time to explain what he was doing along the way.

Y'all! Gather round…read more Do you despair when necessary tasks require your: Research (time) Hard earned capital (time) Trust and faith someone will actually do a proper job (emotional well being) Samsies. This is our second experience with Eco. After the first (plumbing) it was a no brainer to call them again. This time for electric and it feels like a pretty large job; three buildings on our property including one full panel redo. They do charge for an estimate. This could take you by surprise. They didn't used to. But we are all in this wild economy together so it makes sense. They also make you feel like you got good value out of the inspection. Extremely thorough. It's refreshing to see people/businesses know their worth. It's not a money grab. It's highly skilled professionals giving you a ton of their time. That's worth a lot more than what they charge. Probably just covers gas. We did our due diligence however and had other quotes. Eco was the last to quote and because of their extreme level of detail we knew they were it. No regrets. Jordan was our main man. He represents Eco so well you'd think he owned the business. Knowledge, professionalism, easy manor, precision, experience... what more do you want? He's also pretty cool. Bonus points for that ;) This is one of those rare and magical situations where the dollar spent feels well deserved. I'm not sure what else can be said. We fully stand behind our experience and hope you the same good fortune. Oh, maybe I can find more to add! We've had a lot of work done on the house lately (recent purchase older home) including other electrical work associated with HVAC. While everything worked out well we can say this: ECO easily blows the competition out of the water. We went with another HVAC company because we have a family member at that business and wanted to use him. Obviously. We didn't realize the extent of electrical that would also go into the project too. ECO on the job would have let us feeling exponentially more confident the job was done perfectly. 10/10 recommend. Easy.

After consulting several vendors, we chose PEARCE to install a Hybrid Heat Pump system and an…read moreElectric Vehicle (EV) Charger in our home. We are HIGHLY satisfied with all aspects of the experience, including the functioning of the installed equipment. All of the many PEARCE team members I had contact with were a pleasure to work with. Communications with PEARCE were prompt, succinct, and complete; expectations were clear. Pricing was reasonable. A detailed description of our experience follows: PEARCE was introduced along with 2 other vendors by Puget Sound Energy (PSE) as a candidate for installing an EV Charger (which we had procured separately) and associated electrical wiring and breakers. The PEARCE representative, Isaac, made a much better impression than the other vendors. He appeared in person (rather than over the phone like another vendor) to examine the site and he answered all my questions; thanks to the information he provided we moved the installation point to a better location. PSE also introduced 3 vendors for installation of a Heat Pump, a system that would be new to our 1970s-era split-level house. Two of these vendors proposed (based on our home's square footage) a 3-ton capacity Hybrid Heat Pump, with one stating that additional ducting would be needed; the third vendor was adamant that we would need a ductless heat pump because a Hybrid Heat Pump system would not function with our home's ducting. The variance in Heat Pump proposals left me confused. Therefore, due to Isaac's positive impression, I asked PEARCE to make a Heat Pump proposal. Brian visited the following day and was able to alleviate my concerns with his technical knowledge and his rich experience with Heat Pumps. He said that though he would be happy to install a 3-ton capacity system, he believed a 2.5-ton capacity Hybrid Heat Pump system would be a better fit given factors beyond our home's square footage, such as the size of our ducting and our house layout. The PEARCE team arranged to have both the EV Charger and Hybrid Heat Pump installed at the same time. Isaac installed both the EV Charger and the electrical wiring for the Heat Pump, including placing easy-to-read printed labels on the installed breakers. A multi-person team led by Jake installed the Hybrid Heat Pump system over two days. I was very pleased by the routing of the lines between the external Heat Pump and interior Air Handler (located in our laundry room): no conduit needed to be run on the exterior of our home and no interior walls needed to be cut open and repaired. A nice touch by Jake's team was the fabrication of a metal pocket next to the Air Handler for storing the equipment manuals. The installation teams were respectful of our property, including wearing booties or laying cloth rugs to protect our floors. Alison of the office team was a pleasure to deal with in setting up dates, dealing with a minor issue, and invoicing. We have been able to experience the functioning of the installed Hybrid Heat Pump system on both cool and warm days and are very satisfied; the 2.5-ton capacity system that Brian recommended meets our expectations for both heating and cooling. Regarding heating: compared to the gas furnace it replaced, the new system keeps our home at a more even temperature both throughout the zones of our house and across the hours of the day. Regarding cooling: previously we had no cooling system; the heat pump exceeds our expectations in cooling our entire home effectively with relatively even temperatures across zones. The PEARCE people take pride in doing quality work and are a pleasure to work with.

I highly recommend Pearce Heating! They do excellent work in a straightforward & professional way,…read morewith no "upsells," unnecessary add-ons, or high-pressure sales. And, I love that they're a small, owner-run, local company with a great track record. My first interaction with Pearce Heating was when the owner, Brian, came to my home for a quote on a new furnace. I was very impressed with his professionalism, his knowledge, and his simple direct approach. (I'd also had other HVAC companies come for a quote, and had been very put off by their high-pressure approach to furnace sales. Brian simply gave me a quote for the furnace model he recommended, and invited me to call if I'd like to schedule an installation. No high-pressure sales whatsoever - and his quote was more competitive than the other two companies.) The installation itself went beautifully, even though it was a relatively complex process for a furnace installation. The furnace had to be fitted in between the existing AC compressor and the existing electronic air cleaner, with pretty much zero wiggle room. Also, the existing wiring in the furnace room was a snake's nest, so Brian had his team rewire it all; they also replaced our aged thermostat. Brian's technicians, Jacob and Victor, were great -- they completed the entire installation quickly and professionally, with a minimum of noise and zero mess. They were also friendly and knowledgeable, answered all my questions, and walked me through the process of configuring our new "smart" thermostat. I will definitely be using Pearce for all our future HVAC needs!

We had a new HVAC system installed but had a few issues which required repeated service. The…read moreproblem was partially due to the new system. The filter was so clogged after 3 weeks it was surprising. We were told we needed to have our ducts cleaned. called DuctVac Northwest because they certified in the industry. So glad we did, Thank you! I'm very happy with your service and very impressed with your technician, Dylan. He was so thoughtful, professional, knowledgeable and thorough. I appreciate and commend his work ethic and dedication. Everything is working great, even the dryer is drying clothes like it was new again. Who knew?

Installing new HVAC system. Needed vent cleaning prior to install. Showed up promptly, did a…read moregreat job cleaning vents. Will definitely use service in the future

I recently became a client and just had a plumbing emergency on a Sunday. Mohammed came over within…read morea couple of hours and fixed it right up. Super service.

After trying the electrical myself, I realized I was in trouble…read more Multiple spaghetti wires I could not put back in the electrical box. Oh, after spending hours at it, I came to the realization I that I needed help. I had the most knowledgeable person come and he knew just what to do. I had electrical Lighting and heating and plumbing problems. He also knew what to do with my sump pump that is acting up. I feel so happy that I'm in good hands.

Requested for dryer vent /duct cleaning and cleaning bathroom exhaust fan vents…read more Excellent work. Prompt and easy to communicate. Value is reasonable, at least was in the same ball park as the other companies I interviewed.

Pretty quick and efficient service. Fair price. Good communication. Explained the work and cleaned…read moreup after. project: dryer vent cleaning

Great staff and crew. I wouldn't trust my home heating and cooling to anyone besides James and his…read moreteam.

I had the worst experience ever!! Worst customer service. Worst treatment by another human being!…read morehe was there for NO MORE than 15 min to "fix" our problem! We woke up to a 73 degree home when it was set for 69 degree. Of course, I called them and OF COURSE, they couldn't come out until the end of the week! I was so glad I ended up calling another hvac company because within minutes of opening the side panel on the AC unit, he saw the leak from the accumulator right away! The refrigerant connectors are located on the outside of the ac unit, so I know for a fact he didn't open the side panel. So the $100 level 2 diagnostic is a joke!!