We bought a home with a private movie theater already installed, and of course, shortly after…read moremoving in, some of the equipment stopped working. We found Aaron on Yelp, and he was fantastic! He came over, reviewed our entire setup, quickly identified the issue, and helped us consolidate and simplify all of the equipment. He installed a new processor and took the time to walk us through how everything worked so we could actually use and enjoy our theater. Aaron was knowledgeable, efficient, responsive, and incredibly helpful. His pricing was also very competitive. We had a great experience and would absolutely use him again!

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed

I was misquoted $300 for removing my TV above the fireplace, transport to new home, & reinstall on…read morea wall there. Everything went wrong when Ismat showed up. He was complaining that my $300 mount was more expensive to remove & install. Then, he couldn't transport it in his van full if stuff. So, my roomate & I had to bring it down on my flat handtruck and put it into my suv. We brought it to the new place and he helped to hold the TV as we wheeled it in. Then he said he couldn't install it on my wall and we had to spend an extra $50 to buy this cheap mount that doesn't move side to side..etc. Then he offered to take my expensive mount & I said No. I only paid him $350 so he would leave. It was terrible. I'm having another company come in to install MY original mantel mount for $150.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

They quoted me $250 an hour or $1250 to put up a TV bracket, hang the TV, and program my Logitech…read moreremote. Buyer beware.

Worst customer service ever . Installed security monitoring system 3 years ago , Recently asked for…read moreservice to existing system and an upgrade for licence plate reading cameras and still awaiting to hear back from them since 2/23/2017 !!!

I was in Concord for a couple of months visiting family and was in my RV. I could not find the…read moreDirectv satellite. I called DTV and they scheduled a visit for pro from Sat & Cable to come out and set it up for me. The young man spent several hours trying to get the dish to find the satellite but had no success in spite of trying many different locations. Not his fault there were too many trees. He had an excellent and professional attitude. Based on his professional attitude I would not hesitate to use this company for any of their services.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

Louis did the electrical and audio/video set up for our outdoor pavilllion nearly ten years ago…read more After another round of remodeling, I found I had some issues and questions (nothing he did wrong, we just messed with things without thinking it through) and Louis super patiently walked me through some fixes on the phone and text after searching through his decade old records of our project. This level of customer service was above and beyond any reasonable expectations after all the time! Would absolutely recommend.

Louis and his team are great. We had some issues with flickering lights and I was afraid our house…read moremight burn down while we slept. A little over-dramatic, I know... Anywho, Louis came by right away to assess the problem, changed the dimmer switch so the lights stopped flickering, and sent me a link to buy a more compatible bulb at Home Depot. They also cleaned up some drywall that had fallen off before they left, which was so much appreciated. I definitely recommend, and would most certainly call them again if (/when) we need help in the future.